Hotel dengan WiFi di Trieste

We stayed at the Urban Hotel prior to going on a cruise. The hotel was in an excellent location. Walking distance to the cruise terminal and train station. Our room was modern and clean. We were on the the fourth floor. Our room was very quiet. We could hear the church bells in the distance. The town square was a hop, skip and jump away. Perfect location. We would definitely stay again. The hotel had an amazing buffet breakfast. So many choices.

We got to the hotel at 10 pm and we got our room like at 11. The air conditioner wasn't working. We asked the hotel people to turn it on, but they said we don't need it. We went to the room and it was hot, they turned the ac but it wasn't working. A male receptionist was really nice and helped us. He brought us a fun. I would like fron TRIP more than 5 coins. We just can sleep from 1 to 8 and we paid 168 plus taxes.

Perkhidmatan bilik yang sangat baik, Lokasi yang menghadap matahari terbenam adalah tinggi. Tetapi hotel ini adalah sarang. Hotel yang selesa tetapi tidak peribadi.

Lots to like but just not quite great. Firstly I have noted that the hotel is quick to say that flaws are due to the price point and perhaps the reviewers should go to a higher priced hotel. We stayed in a very similar hotel in Barcelona which was actual less official ”stars” than this one and it is clear from my reviews that we are not about luxury hotels. So I know what the experience of hotels like this should be. I gave the Barcelona one 5 stars. I know what I'm paying for. Good points - very clean, spacious rooms. Location was good although area isn't the best. Breakfast was great and breakfast room was lovely (if a bit cramped). Delicious croissants - plain, chocolate and custard filled - and juice, although the omelette (I think) looked inedible. Air con worked and beds were comfy. Bad points - the door to our 4 bed room was basically a fire escape - think double doors with push bar and to lock when you're in it at night you have to lock if from the outside first then shut it. Bizarre, made it feel like our room was an add on that used to be a corridor! Lifts did not go to bedroom floors (stopped on landing between floors) so you had to walk up or down one of the two flights of stairs between floors with your cases. Ok for us but if elderly not going to work. Our shower looked fancy in that it had a few water sprays, a large overhead shower head and a small handheld. In fact the only bit that worked was the small handheld one - the knob for the rest had been removed. Our son got locked in the bathroom immediately, took us several minutes to get him out. It was a sliding door so a few minutes later my husband came out and closed the door behind him and it locked and got stuck again 🙄 basically the door didn't fit and the lock thing was bent. Couldn't open it to use bathroom. We went out and asked them to fix it while we were gone. Returned hours later - still locked. All the way back down to reception from 4th floor (there's a phone in the room but no instructions on which number to press for reception 🙄). The man on reception apologized he had forgotten and came up and managed to open with a screwdriver. Didn't lock it again. Luggage storage is basically just allowing you to leave your luggage piled up in reception. I'm sure there's a better solution! So, we loved Trieste and the hotel did the job at a reasonable price but there are things that need to be resolved regardless of the price point. They clearly knew about the shower as they'd removed the knob for example instead of fixing it. Offering to help with bags and having a storage room. Fixing things when they do go wrong. Providing info needed eg what number on the phone does what? Completely blank and no info sheet. Small things that are basic expectations regardless of the cost of the room.

I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too. Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!

Excellent location, staff very professional, and an amazing breakfast. Easy to tote our luggage to the cruise ship (about a 5 minute walk). Excellent apertivo just outside the hotel door. One night we were having apertivo and I just wanted something more. I order a gnocchi from their restaurant. I never had gnocchi with a meat sauce and it was excellent. Lots of shops and eating places. Would stay there again.

Hotel ben arredato e ben tenuto. le camere hanno tutti i comfort necessari e sono spaziose e pulite, comodo il letto. Punto di forza la colazione, torte molto buone, la proposta in generale è di qualità. Il personale è giovane e ben educato. Io lo consiglio.

Palace is classic early 1900 architecture and luxury feeling, historic art and beauty accompanied us to the breakfast hall, while room was contemporary and convenient, services recently renewed, the hotel is located in the historic centre of the elegant Port City, car valet service very useful, in 10/15 minutes walking you can reach museums and best cafe’ restaurants

Great care is taken to ensure guests experience comfort through top-notch services and amenities.When arriving by car, you'll be grateful for the on-site complimentary parking at apartment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service and air conditioning, all designed with your ease in mind. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as towels, ensuring a comfortable stay.

We had great service from the front desk. The rooms were spacious, quiet and clean. Small shower.Quite good breakfast options. Although air conditioned, our room could not adequately keep the temperature and humidity at acceptable levels, especially for sleeping.