Hotel Mesra Haiwan Peliharaan di Trieste

We stayed at the Urban Hotel prior to going on a cruise. The hotel was in an excellent location. Walking distance to the cruise terminal and train station. Our room was modern and clean. We were on the the fourth floor. Our room was very quiet. We could hear the church bells in the distance. The town square was a hop, skip and jump away. Perfect location. We would definitely stay again. The hotel had an amazing buffet breakfast. So many choices.

We got to the hotel at 10 pm and we got our room like at 11. The air conditioner wasn't working. We asked the hotel people to turn it on, but they said we don't need it. We went to the room and it was hot, they turned the ac but it wasn't working. A male receptionist was really nice and helped us. He brought us a fun. I would like fron TRIP more than 5 coins. We just can sleep from 1 to 8 and we paid 168 plus taxes.

Perkhidmatan bilik yang sangat baik, Lokasi yang menghadap matahari terbenam adalah tinggi. Tetapi hotel ini adalah sarang. Hotel yang selesa tetapi tidak peribadi.

Lots to like but just not quite great. Firstly I have noted that the hotel is quick to say that flaws are due to the price point and perhaps the reviewers should go to a higher priced hotel. We stayed in a very similar hotel in Barcelona which was actual less official ”stars” than this one and it is clear from my reviews that we are not about luxury hotels. So I know what the experience of hotels like this should be. I gave the Barcelona one 5 stars. I know what I'm paying for. Good points - very clean, spacious rooms. Location was good although area isn't the best. Breakfast was great and breakfast room was lovely (if a bit cramped). Delicious croissants - plain, chocolate and custard filled - and juice, although the omelette (I think) looked inedible. Air con worked and beds were comfy. Bad points - the door to our 4 bed room was basically a fire escape - think double doors with push bar and to lock when you're in it at night you have to lock if from the outside first then shut it. Bizarre, made it feel like our room was an add on that used to be a corridor! Lifts did not go to bedroom floors (stopped on landing between floors) so you had to walk up or down one of the two flights of stairs between floors with your cases. Ok for us but if elderly not going to work. Our shower looked fancy in that it had a few water sprays, a large overhead shower head and a small handheld. In fact the only bit that worked was the small handheld one - the knob for the rest had been removed. Our son got locked in the bathroom immediately, took us several minutes to get him out. It was a sliding door so a few minutes later my husband came out and closed the door behind him and it locked and got stuck again 🙄 basically the door didn't fit and the lock thing was bent. Couldn't open it to use bathroom. We went out and asked them to fix it while we were gone. Returned hours later - still locked. All the way back down to reception from 4th floor (there's a phone in the room but no instructions on which number to press for reception 🙄). The man on reception apologized he had forgotten and came up and managed to open with a screwdriver. Didn't lock it again. Luggage storage is basically just allowing you to leave your luggage piled up in reception. I'm sure there's a better solution! So, we loved Trieste and the hotel did the job at a reasonable price but there are things that need to be resolved regardless of the price point. They clearly knew about the shower as they'd removed the knob for example instead of fixing it. Offering to help with bags and having a storage room. Fixing things when they do go wrong. Providing info needed eg what number on the phone does what? Completely blank and no info sheet. Small things that are basic expectations regardless of the cost of the room.

Der Empfang war sehr freundlich und zuvorkommend. Alle Mitarbeiter/innen sind kompetent und vor allem die Mitarbeiterinnen beim Frühstück äußerst freundlich und gut gelaunt. Die Zimmer sind geräumig und schön renoviert. Die Garage/n sind ganz in der Nähe und der Preis für 24 Stunden völlig in Ordnung. Ein kleines Hotel mit persönlicher Note.

Excellent location, staff very professional, and an amazing breakfast. Easy to tote our luggage to the cruise ship (about a 5 minute walk). Excellent apertivo just outside the hotel door. One night we were having apertivo and I just wanted something more. I order a gnocchi from their restaurant. I never had gnocchi with a meat sauce and it was excellent. Lots of shops and eating places. Would stay there again.

Hotel accogliente fuori dal centro storico : ottima pulizia , personale disponibile , luogo silenzioso. Ottima la colazione , prezzi in linea con i concorrenti . E’possibile raggiungere il centro sia con il bus che in auto dato che l’hotel si trova nel quartiere residenziale di S.Vito

1) Front desk stuff was not helpful at all!!! 2) Access to the hotel’s lobby is only by stairs and all stuff was trying to pretend there were busy not to help at all. Luckily, we had only small suitcases, so that was not a problem for us, but still for this level of hotel I would expect welcome service in front of the hotel and not at the front desk. 3) I would not recommend “Historical One Bedroom King Suite” - it looks like the room had been plundered long time ago. There were literally no decorations whatsoever, be it old or new

La posizione della struttura è eccellente, a 2 min dalla stazione dei treni e 10 min dal centro città! Le stanze non sono all'ultimo grido, ma dignitose e con i minimi comfort soddisfatti. L'unica pecca, a mio avviso, è il materasso che l'ho trovato, personalmente, un po' troppo basso e morbido (considerazione soggettiva)! Personale della reception molto cortese e disponibile! Sicuramente ci ritorneremo 😁👌

A safe, 3-star hotel in a great location that's excellent for solo travelers. It's located near the cruise ship terminal (18 minute walk) and train station. There are restaurants, shopping, a 24-hour laundromat, post office, and grocery store nearby. The staff is very helpful and friendly. I was able to check in early; they also offer a luggage storage room. I received excellent travel advice...I was able to plan and execute a day trip on a water taxi to Muggia, Italy on my arrival day then went to Slovenia the following day. They also booked an early morning (0430 am) airport taxi for me as well. The breakfast was fresh and delicious and was constantly replenished but not a big area, again great for solos. My room on the 5th floor was a little outdated but clean and comfortable. The front desk is not open 24-hours. I would definitely stay here again.