Hotel berhampiran Target, Tucson

Beautiful hotel and gorgeous pools! It’s a must stay in the Tucson area.

This place was so good and walking distance to Downtown Tucson. Will definitely be back!

客房乾淨！有微波爐和冰箱！

Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.

I've attached the unanswered email I sent to the owner. The staff of this establishment stole from my room and did there best to dismiss me without addressing the fact that their employees are theives. From a conversation I heard amongst employees this sounds to be a regular occurrence so no wonder they would want to keep this on the DL. I'm going to keep sharing my story until either the owner calls me back or I bomb this businesses reputation with the honest to God truth. Hello Mike, It pains me to say it but I am certain one of your staff has stolen something from me. Let me start off with my process of checking in. My fiance and I took separate cars for a business trip and ended up arriving more than an hour apart at your establishment. When I arrived the staff was frantically trying to issue a refund to all the patrons who were given false information by booking websites that there were still rooms available. Even though I had stated I booked a room 3 days prior to arriving they insisted on answering calls and helping the folks who had arrived to find the room had paid for was not available. This much I could understand as they would need to find a new place to stay for the night. So I patiently waited for an hour to get my room key. When I finally got my room key it WOULD NOT UNLOCK THE DOOR. I returned to the office and requested they check to make sure they gave me the right key. They gave me a new one and that one didnt work either. A staff member kindly let me into the room so I could offload my bags and took the key I had to go check on it. 20 minutes went by and it was nearing 11 pm and I still didn't have a key so I went back down to the lobby while my fiance waited. Finally someone came in and helped the other staff (I believe this person to be part of ownership from what I was told later by another employee) He muttered something about the key assignment being ”screwed up” to the other employee then handed me a new card which worked this time. A total of 4 times I had to request my card be replaced. Now I was starting to get frustrated. The next day after returning from work (almost 12 hours) I come into the room to see the towels were swapped l, the trash has been taken out, and so was a brand new 5th of Chivas scotch I had left in the freezer. At first I was I disbelief that someone had stolen something from my room so I checked around the room to make sure I wasn't mistaken then my fiance discovered her purse had been gone trough (lucky for us she had her valuables on her person) I informed the staff then they stated ”they'd make It right” so I had requested your contact information from them because that to me sounds like ”I'm going to fix this before I lose my job” So I am writing this email to you so you are fully aware of the kinds of employees you pay. Now I want to ask you what it is you would do to ”make it right” because as it stands I will not ever be returning to this utterly mismanaged establishment and the folks

The room is ok with a park view and therefore rather quiet. However the breakfast needs some improvement. Food hasn’t been refilled as often and the waffle machine and yoghurt machine are not functioning well!

Really nice spot that fortunately, was not too crowded in the summer. I will definitely stay here again! There were two good swimming pools and the staff was very friendly.

Everything was great except for a barking dog in a room close by, some children running in the halls, and someone pounding on their door to be let in because they forgot their card key, this was not the staffs fault, just people not being respectful of others. The staff was excellent, very friendly and helpful, even the cleaning staff was friendly. The breakfast food was very good, prepared hot with the cook maintaining the food and keeping it clean. The rooms were very clean and they tidied up the room and cleaned the bathroom and brought in all clean towels and new toiletries. When we next visit Tucson, I will use this hotel again. There was a fitness room that had everything that most people would want, but we were too tired to use it.

Kemudahan hebat, perkhidmatan hebat oleh semua kakitangan, bilik bersih, katil dan bantal yang selesa. Sangat mengesyorkan!