Hotel berhampiran Immeuble de la Nationale, Tunis

Absolument parfait! Très calme, le personnel est incroyable. La chambre est magnifique, tout comme l'hôtel.

** Not Recommended** 2 STAR HOTEL AT BEST Visited the lobby cafe for coffee. The order was forgotten. Received the order on the second request, finished the coffee, and was about to leave only to be abused and accused by THE SECURITY GAURD for not ordering anything. Asked for the Manager and was told by the DOOR MAN that he is busy and cant come, without even asking him to come. Day 2 - Tried to give it another go as i have a meeting nearby; Told the reception that the lobby is ridden with mosquitoes and he just smiled it off. Killed a mosquito and took it to him and asked if he can spray the area. It seems to be ignored.

Located centrally in the Tunis souk, my father and I loved our stay. Surrounded by bars, cafes and restaurants, it makes for a great night out. Clean, lavish and traditional hotel operated by a smiling, hard working team. Our room was extremely nice with air condition, a clean bathroom and strong Wi-Fi. The dining area is also well maintained and kitchen staff are super sweet - even serving us extra food without us even asking! The rooftop is also next level, where staff brought us tea and pastries while we enjoyed the sunset over the city. Amazing staff. Amazing hotel.

It’s hard to find any issues with this hotel and so I’d fully recommend it for anyone wanting to stay in the centre of the city. They arranged a seamless airport transfer which, given the narrow secluded street the hotel is on, makes me wonder if a standard taxi would be able to find it so would also recommend anyone to book through the hotel! Check in was exceptionally friendly and although my room wasn’t ready at my early arrival time I was accommodated well and made to feel welcome while waiting. The interior of the building is amazing, with the different rooms, high ceilings and sense that you’re somewhere full of history and special. The scent throughout is incredible and feels like walking through a spa wherever you are. The courtyard around which the accommodation floors are located is beautiful and could almost be a destination in itself in the city. My room was on the fourth floor and seriously impressive. The size was huge, with a dedicated living area, spacious bedroom, dressing area, separate toilet, large bathroom with twin sinks, plus a bath and walk in shower. The sheer space meant there were a couple of sizeable TVs, lots of reading material, multiple complimentary bottles of water and every amenity you could think of present, including electric socket adapters in the drawers - brilliant. Electric sockets were present at both sides of the bed and there were so many light switches throughout the space to get the mood just right, The bed was massive and provided exceptional sleep quality, despite there being occasional noise from the streets below. The underfloor heating throughout the room added to the cosines and the continuation of the pleasant scent was lovely. The bathroom continued the great vibes having brilliant towels, lovely toiletries, heated towel rails, nice gowns, and so much space. In fact the only complaint I can have about the room is that the shower took a long time to get warm and there weren’t many hangers in the extensive wardrobe space! There is a nice rooftop terrace connected to the restaurant and while it doesn’t offer unobstructed views it’s a good spot to watch the sunset and get a different perspective over the Tunis rooftops. There’s a full bar available and lots of food options, but it is rather fish / seafood heavy which might not suit everyone. Presentation of the dishes is great though with everything well cooked and very tasty. The service from the staff is decent and with the couple of sofas a good spot to relax in the afternoon sun. As a more boutique hotel it was exceptional, in a prime location in the city to be able to walk to a number of key sites, and I’ll certainly be staying again when I’m next in the city.

It was a smooth check in and a quiet room! I had landed late and needed just to sleep and rest! I got all I needed.

Beaucoup des mauvaises critiques portent sur la disco du premier etage, mais elle est fermee depuis 4 ans !! Les chambres sont grandes, superbes, ok en style un peu viellot, salles de bains superbes. La fille a la reception est tres aimable, je ne comprends pas ces critiques. Surtout egard au prix. Evidemment on n est pas au Georges V a Paris, mais on paie 15 fois moins !

This is maybe my third time staying in this hotel, and I decided to share my feedback as they certainly deserve a great review this time; I stayed for 10 days as it was an extended business trip, and I love its prime location. Business area, banks, near the lac, 5 min away from the famous Bourguiba street ‘center ville’. If you are traveling for business so this hotel is your place to go. If you want to discover Tunis, also this hotel is your place to go. When entering from reception, you feel the warm welcome of the staff. They make you feel it’s home. They check on you if you need anything every time they see you passing. I enjoy the bed; it’s super comfy, the room is quite spacious, and the bathroom is super neat. The breakfast food was like prepared by my grandma. It felt like home with the Tunisian specialties: Delicious and wide variety, international and local. And I super loved their b2b lounge and restaurant, it has really delicious food, I highly recommend trying their menu. And at night they have an amazing sky Luna, night lounge, that have different programs and shows. It’s super safe comfortable environment and nice joyful ambiance! Of course the food not to be missed!

Agréablement surpris, bel hôtel confortable, les chambres exécutives sont spacieuses, bien décorées, bien équipées. La literie confortable, une grande salle de bain. Grande salle de congrès au sous sol. Le personnel est aussi très sympa. J’ai pu manger au restaurant Formule buffet, bon et diversifié. Je reviendrai.

So, after a long, overnight flight from the US, we arrive at the hotel to only be told that we don't have the 2 rooms that we paid for and reserved. They tried to tell us that we had canceled the reservation. Then I showed them my Agoda/ Priceline hotel vochure, which says we fully paid for the rooms. In addition, I showed them my Visa statement that showed that the room had been charged by the booking agent and paid for in full. So after this, I was expecting to be able to check in. But no. I was then told that even though I paid for the room in full, that they were having issues with Agoda, and they THEY and cancelled our room reservations and I would have to take up getting a refund for my payment with Agoda and we would have to pay for the rooms again. In addition, they only had one room left for that day, and we would have to share the room. I asked if I would have a regular double bed because I don't like sleeping on cots. They said yes. I got to the room, and it was an uncomfortable, hard cot. This hotel never contacted us to let us know that they canceled the reservation and that they no longer had my room. This was an extremely negative experience. They did try to make up for things by sending us 3 glasses of champagne and some fruit and nuts. I could not cancel my reservation with Agoda since it was past the time limit of 24 hours, so I called Visa and disputed the charge. Somehow, I am paying the price for the hotel's issues with the booking agents. So beware you may have the same problem. The breakfast buffet was below average, and the pool is not heated. The rooms are reasonably comfortable across from the beach.

首先，剛到房間housekeeper 好像敲錯門，然後在衛生間毛巾上發現一根陌生頭髮，浴衣全是線頭，泳池做的雞尾酒不好喝，比Radisson blu差遠了，賴在設備頭上，技術有待提高。樓頂的餐廳太昏暗，菜單都看不清楚。泳池邊的餐廳不錯，餐食很好，w衹是領位的姑娘好像不知道自己在做什麼，把我們領到一個沒收拾的餐桌，但其實有很多桌子空着的。再有，酒店的標識不是很清楚，碰到很多客人都在不停的找自己的房間。早餐還是OK的。整體來講，如果以四季的標準衡量，這可能是我住過最尷尬的四季酒店了。順便說一下，花園可以再打理得仔細點。