Hotel berhampiran Park Menzah 1 at highway, Tunis

Agréablement surpris, bel hôtel confortable, les chambres exécutives sont spacieuses, bien décorées, bien équipées. La literie confortable, une grande salle de bain. Grande salle de congrès au sous sol. Le personnel est aussi très sympa. J’ai pu manger au restaurant Formule buffet, bon et diversifié. Je reviendrai.

Sehr schönes kleines Hotel. Zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer waren sehr sauber und mit Klimaanlage und tv Gerät ausgestattet. Auto konnte in der dazugehörigen Tiefgarage geparkt werden. Jederzeit gerne wieder.

This hotel has great rooms and the location is a nice and quiet neighbourhood. It is near to the main Tunis airport and not far (using taxi) from the central Medina. The breakfast is nothing to write home about but not bad either. The staff is friendly but English is not spoken by most. The WiFi is most floors is a hit-n-miss.

It was a smooth check in and a quiet room! I had landed late and needed just to sleep and rest! I got all I needed.

Un bel endroit paradisiaque au calme Les personnels sont tous très gentils! Surtout la femme de chambre, le jeune réceptionniste avec les lunettes , le maître nageur , ainsi que les petites cuisinières . Je ne sais pas malheureusement les noms 😕 Ils sont tous parfaits et professionnels La bouffe a été délicieuse, merci Chef et toutes l'équipe de la cuisine ❤️ J'aimerais bien encore visiter cet Hôtel Vraiment un séjour de détente même s'il est au centre ville !

** Not Recommended** 2 STAR HOTEL AT BEST Visited the lobby cafe for coffee. The order was forgotten. Received the order on the second request, finished the coffee, and was about to leave only to be abused and accused by THE SECURITY GAURD for not ordering anything. Asked for the Manager and was told by the DOOR MAN that he is busy and cant come, without even asking him to come. Day 2 - Tried to give it another go as i have a meeting nearby; Told the reception that the lobby is ridden with mosquitoes and he just smiled it off. Killed a mosquito and took it to him and asked if he can spray the area. It seems to be ignored.

Absolument parfait! Très calme, le personnel est incroyable. La chambre est magnifique, tout comme l'hôtel.

La Tunisia è decisamente economica. Per mangiare, fare benzina, shopping… Gli hotel, però, non sono proprio regalati. Almeno, non se si prenota dall’Italia, tramite Booking e cercando un minimo di rapporto qualità/prezzo. Questo albergo, a dieci minuti a piedi da Porte de France e, quindi, dall’ingresso della Medina, ha un buon rapporto qualità/prezzo ed è perfetto per girare la città. Le camere - noi avevamo una tripla - sono ampie e funzionali. I letti comodi. Il bagno grande e ben organizzato. Buono anche il livello igienico e varia la colazione compresa nel prezzo. Unica cosa, forse, migliorabile il segnale Wi-Fi nelle stanze. La reception è aperta h24 e per chi viaggia in macchina poco distante c’è un parcheggio a pagamento custodito. Consigliato.

It’s hard to find any issues with this hotel and so I’d fully recommend it for anyone wanting to stay in the centre of the city. They arranged a seamless airport transfer which, given the narrow secluded street the hotel is on, makes me wonder if a standard taxi would be able to find it so would also recommend anyone to book through the hotel! Check in was exceptionally friendly and although my room wasn’t ready at my early arrival time I was accommodated well and made to feel welcome while waiting. The interior of the building is amazing, with the different rooms, high ceilings and sense that you’re somewhere full of history and special. The scent throughout is incredible and feels like walking through a spa wherever you are. The courtyard around which the accommodation floors are located is beautiful and could almost be a destination in itself in the city. My room was on the fourth floor and seriously impressive. The size was huge, with a dedicated living area, spacious bedroom, dressing area, separate toilet, large bathroom with twin sinks, plus a bath and walk in shower. The sheer space meant there were a couple of sizeable TVs, lots of reading material, multiple complimentary bottles of water and every amenity you could think of present, including electric socket adapters in the drawers - brilliant. Electric sockets were present at both sides of the bed and there were so many light switches throughout the space to get the mood just right, The bed was massive and provided exceptional sleep quality, despite there being occasional noise from the streets below. The underfloor heating throughout the room added to the cosines and the continuation of the pleasant scent was lovely. The bathroom continued the great vibes having brilliant towels, lovely toiletries, heated towel rails, nice gowns, and so much space. In fact the only complaint I can have about the room is that the shower took a long time to get warm and there weren’t many hangers in the extensive wardrobe space! There is a nice rooftop terrace connected to the restaurant and while it doesn’t offer unobstructed views it’s a good spot to watch the sunset and get a different perspective over the Tunis rooftops. There’s a full bar available and lots of food options, but it is rather fish / seafood heavy which might not suit everyone. Presentation of the dishes is great though with everything well cooked and very tasty. The service from the staff is decent and with the couple of sofas a good spot to relax in the afternoon sun. As a more boutique hotel it was exceptional, in a prime location in the city to be able to walk to a number of key sites, and I’ll certainly be staying again when I’m next in the city.

So, after a long, overnight flight from the US, we arrive at the hotel to only be told that we don't have the 2 rooms that we paid for and reserved. They tried to tell us that we had canceled the reservation. Then I showed them my Agoda/ Priceline hotel vochure, which says we fully paid for the rooms. In addition, I showed them my Visa statement that showed that the room had been charged by the booking agent and paid for in full. So after this, I was expecting to be able to check in. But no. I was then told that even though I paid for the room in full, that they were having issues with Agoda, and they THEY and cancelled our room reservations and I would have to take up getting a refund for my payment with Agoda and we would have to pay for the rooms again. In addition, they only had one room left for that day, and we would have to share the room. I asked if I would have a regular double bed because I don't like sleeping on cots. They said yes. I got to the room, and it was an uncomfortable, hard cot. This hotel never contacted us to let us know that they canceled the reservation and that they no longer had my room. This was an extremely negative experience. They did try to make up for things by sending us 3 glasses of champagne and some fruit and nuts. I could not cancel my reservation with Agoda since it was past the time limit of 24 hours, so I called Visa and disputed the charge. Somehow, I am paying the price for the hotel's issues with the booking agents. So beware you may have the same problem. The breakfast buffet was below average, and the pool is not heated. The rooms are reasonably comfortable across from the beach.