Hotel berhampiran Superhero Mom By Samy Chaffai, Tunis

Absolument parfait! Très calme, le personnel est incroyable. La chambre est magnifique, tout comme l'hôtel.

Le Chambre Bleue was an excellent bed and breakfast located just outside of the Northwestward edge of the Tunis Medina. The owner and his wife were just so incredibly kind to us and really made us feel as part of their family during our stay. Any issues were handled with hast and they were so helpful arranging transportation for us. Beer and wine was available for purchase as well as free bottle water! Will recommend Le Chambre Bleue to our Friends! Breakfast may have been the highlight though, every morning being a little different than the previous. Homemade jams and bread were a highlight!

Located centrally in the Tunis souk, my father and I loved our stay. Surrounded by bars, cafes and restaurants, it makes for a great night out. Clean, lavish and traditional hotel operated by a smiling, hard working team. Our room was extremely nice with air condition, a clean bathroom and strong Wi-Fi. The dining area is also well maintained and kitchen staff are super sweet - even serving us extra food without us even asking! The rooftop is also next level, where staff brought us tea and pastries while we enjoyed the sunset over the city. Amazing staff. Amazing hotel.

It’s hard to find any issues with this hotel and so I’d fully recommend it for anyone wanting to stay in the centre of the city. They arranged a seamless airport transfer which, given the narrow secluded street the hotel is on, makes me wonder if a standard taxi would be able to find it so would also recommend anyone to book through the hotel! Check in was exceptionally friendly and although my room wasn’t ready at my early arrival time I was accommodated well and made to feel welcome while waiting. The interior of the building is amazing, with the different rooms, high ceilings and sense that you’re somewhere full of history and special. The scent throughout is incredible and feels like walking through a spa wherever you are. The courtyard around which the accommodation floors are located is beautiful and could almost be a destination in itself in the city. My room was on the fourth floor and seriously impressive. The size was huge, with a dedicated living area, spacious bedroom, dressing area, separate toilet, large bathroom with twin sinks, plus a bath and walk in shower. The sheer space meant there were a couple of sizeable TVs, lots of reading material, multiple complimentary bottles of water and every amenity you could think of present, including electric socket adapters in the drawers - brilliant. Electric sockets were present at both sides of the bed and there were so many light switches throughout the space to get the mood just right, The bed was massive and provided exceptional sleep quality, despite there being occasional noise from the streets below. The underfloor heating throughout the room added to the cosines and the continuation of the pleasant scent was lovely. The bathroom continued the great vibes having brilliant towels, lovely toiletries, heated towel rails, nice gowns, and so much space. In fact the only complaint I can have about the room is that the shower took a long time to get warm and there weren’t many hangers in the extensive wardrobe space! There is a nice rooftop terrace connected to the restaurant and while it doesn’t offer unobstructed views it’s a good spot to watch the sunset and get a different perspective over the Tunis rooftops. There’s a full bar available and lots of food options, but it is rather fish / seafood heavy which might not suit everyone. Presentation of the dishes is great though with everything well cooked and very tasty. The service from the staff is decent and with the couple of sofas a good spot to relax in the afternoon sun. As a more boutique hotel it was exceptional, in a prime location in the city to be able to walk to a number of key sites, and I’ll certainly be staying again when I’m next in the city.

It was a smooth check in and a quiet room! I had landed late and needed just to sleep and rest! I got all I needed.

Un bel endroit paradisiaque au calme Les personnels sont tous très gentils! Surtout la femme de chambre, le jeune réceptionniste avec les lunettes , le maître nageur , ainsi que les petites cuisinières . Je ne sais pas malheureusement les noms 😕 Ils sont tous parfaits et professionnels La bouffe a été délicieuse, merci Chef et toutes l'équipe de la cuisine ❤️ J'aimerais bien encore visiter cet Hôtel Vraiment un séjour de détente même s'il est au centre ville !

This is maybe my third time staying in this hotel, and I decided to share my feedback as they certainly deserve a great review this time; I stayed for 10 days as it was an extended business trip, and I love its prime location. Business area, banks, near the lac, 5 min away from the famous Bourguiba street ‘center ville’. If you are traveling for business so this hotel is your place to go. If you want to discover Tunis, also this hotel is your place to go. When entering from reception, you feel the warm welcome of the staff. They make you feel it’s home. They check on you if you need anything every time they see you passing. I enjoy the bed; it’s super comfy, the room is quite spacious, and the bathroom is super neat. The breakfast food was like prepared by my grandma. It felt like home with the Tunisian specialties: Delicious and wide variety, international and local. And I super loved their b2b lounge and restaurant, it has really delicious food, I highly recommend trying their menu. And at night they have an amazing sky Luna, night lounge, that have different programs and shows. It’s super safe comfortable environment and nice joyful ambiance! Of course the food not to be missed!

I’ve been a loyal customer of Sheraton Tunis since 2005, enjoying consistent benefits and service. However, recent incidents have been disheartening. After an accident in the pool, a complaint was mistakenly attributed to me, leading to a refusal to renew my spa membership. This decision felt like an attempt to sidestep responsibility rather than address the situation professionally. Additionally, I was informed by a security manager, without any authority, that my membership would not be renewed. This act was both unprofessional and humiliating. Despite my loyalty, my long-standing discount was abruptly discontinued, a decision spa manager attributed to minor communication errors. These incidents reveal serious lapses in customer care and fairness. I hope Sheraton Tunis addresses these issues to maintain the trust and satisfaction of its long-term customers.

Agréablement surpris, bel hôtel confortable, les chambres exécutives sont spacieuses, bien décorées, bien équipées. La literie confortable, une grande salle de bain. Grande salle de congrès au sous sol. Le personnel est aussi très sympa. J’ai pu manger au restaurant Formule buffet, bon et diversifié. Je reviendrai.

So, after a long, overnight flight from the US, we arrive at the hotel to only be told that we don't have the 2 rooms that we paid for and reserved. They tried to tell us that we had canceled the reservation. Then I showed them my Agoda/ Priceline hotel vochure, which says we fully paid for the rooms. In addition, I showed them my Visa statement that showed that the room had been charged by the booking agent and paid for in full. So after this, I was expecting to be able to check in. But no. I was then told that even though I paid for the room in full, that they were having issues with Agoda, and they THEY and cancelled our room reservations and I would have to take up getting a refund for my payment with Agoda and we would have to pay for the rooms again. In addition, they only had one room left for that day, and we would have to share the room. I asked if I would have a regular double bed because I don't like sleeping on cots. They said yes. I got to the room, and it was an uncomfortable, hard cot. This hotel never contacted us to let us know that they canceled the reservation and that they no longer had my room. This was an extremely negative experience. They did try to make up for things by sending us 3 glasses of champagne and some fruit and nuts. I could not cancel my reservation with Agoda since it was past the time limit of 24 hours, so I called Visa and disputed the charge. Somehow, I am paying the price for the hotel's issues with the booking agents. So beware you may have the same problem. The breakfast buffet was below average, and the pool is not heated. The rooms are reasonably comfortable across from the beach.