Hotel berhampiran Fagnola jolly oro srl, Turin

Booked this hotel for myself and my partner for 2 nights during Eurovision week for May 2022 back in Oct 2021. A friend also did the same on a separate booking. However, in Jan 2022 both bookings were cancelled due to issues with ”payment processing on card”. This was blatant lying, as both cards for both bookings worked fine. What really happened is the hotel knew it could get more for the nights in question with such a big event on in Turin (see prices for hotels that week vs. other weeks if you don't believe me) and cancelled both our bookings. Half hearted excuses were given ”I'm not the person who processes bookings” etc and a call back to explain situation further that was requested never happened. Conveniently, hotel is now booked out for same dates a mere 5 mins after cancelling our bookings. Management are clearly greedy and dishonest and attempting to price gouge during a time of high demand. Shame on them. Do not recommend lest you also fall foul of cancelled bookings

Staff were great and so helpful! Lovely breakfast and really nice room! Easy access to the centre of Turin. Food store close by and a really nice restaurant. Definitely recommend you stay! No complaints at all!

ทำเลดีมาก อยู่ติดกับสถานีรถไฟ porta susa เลย เดินทางสะดวกมีป้ายรถเมล์และสถานีรถไฟใต้ดินอยู่ใกล้ๆ พนักงานเป็นมิตรและพูดภาษาอังกฤษได้ดี โรงแรมค่อนข้างเก่าไปหน่อย แต่ขนาดห้องกว้างพอควรสำหรับพักคนเดียว มีตู้เย็น กาต้มน้ำ น้ำดื่ม ชาและกาแฟให้ฟรี ทีวีจอเล็กไปหน่อยและมีแต่ช่องพูดภาษาอิตาลี ในห้องมีปุ่มกดเยอะแยะไปหมดแต่ไม่มีบอกว่าทำอะไรต้องลองกดดูเอง มีปลั๊กไฟแค่อันเดียวในห้องไม่ค่อยสะดวก ราคาไม่แพงตอนจองประมาณ 2 พันต้นๆเท่านั้นรวมอาหารเช้าแบบบุฟเฟ่ต์มีไส้กรอก เบคอน ไข่ ขนมปัง ผลไม้ ให้ด้วย โอเคมาก

Ho pernottato per 1 sola notte con la mia famiglia dopo una giornata al Zoom Zoo. L’Hotel si presenta subito molto bene ubicato in una zona tranquillissima parcheggio comodo davanti alla struttura. Receptionist educatissima e sorridente che ci spiega dove andare a mangiare nei dintorni. La camera(era una quadrupla)molto spaziosa e pulitissima, aria condizionata funzionante e poco rumorosa, la camera era fornita anche di balcone, il bagno molto grande rifornito e pulito in maniera impeccabile. Colazione abbondante e varia, molto dolce e anche molto salato. Nel complesso l’hotel mi ha pienamente soddisfatto e se dovessi tornare in zona sicuramente tornerei qui. Grazie

Todo estuvo bien, el personal era muy agradable. Además, nos recomendaron sitios cercanos para comer.

The hotel has a different concept than normal hotels. They have two floors for tourists and the rest houses students who come to the city. It is very well located, you can walk to the Historic Center. Our room had a view of the Po River and was clean, spacious, with a balcony, and the bathroom was equally clean, with supplies and hair dryer. The staff is very friendly and cooperative. They offer a breakfast that is not very varied, but the price of 5 euros is fine with the offer. The building is on a busy road intersection, and one of the nights it was quite noisy. In general we were very good and we appreciate the attention received.

Stayed here for a few nights recently. The hotel looks good from outside and the lobby/ communal areas are spacious. It is located about a mile away (15 minutes walk) from Porta Nuova train station and around which are many cafes and restaurants. There didn't seem to be many restaurants near the actual hotel apart from small local bars. The area seemed to be quiet residential. There is a large supermarket about 5 mins. walk away. The room was good with everything required. All the staff were very pleasant. I'm not sure about why the reception have to photocopy your passport on arrival but it seems to be a new trend in hotels now, but hopefully they shred them after you leave.? Breakfast was served in an adjacent building in a room which seemed to be too small for the number of guests, and the breakfast itself was fairly basic, again nothing unusual in that nowadays. Overall I possibly would stay there again if visiting Turin.

Premetto che è stata la prima volta che ho alloggiato in un ostello, quindi non ho termini di paragone per valutarlo nel suo genere e forse avevo aspettative troppo elevate... Ad ogni modo procedo con la recensione... La struttura è molto particolare, molto ”urban style”, l'ambiente è giovanile e informale. Lo staff è giovane e amichevole, ma forse un po' inesperto: considerato che comunque forniscono un servizio alberghiero a pagamento, mi aspetto professionalità. Noi abbiamo prenotato una quadrupla ad uso privato per la nostra famiglia, con due bagni piccolissimi e senza bidet (grosso handicap, ma lo sapevo sin dall'inizio). I letti erano comodi, l'arredo essenziale. Pulizia buona. Per il deposito bagagli sono disponibili degli armadi, ma devi avere il tuo lucchetto, sennò te ne vendono uno alla reception a prezzo di costo: non so se negli ostelli si usi così, ma il deposito bagagli è veramente un servizio minimo basilare, mi aspettavo che fosse ”completo”. La colazione è stata veramente minimal, a fronte di un prezzo piuttosto alto. Tra l'altro, per un fraintendimento in sede di prenotazione, avevo capito che la colazione fosse compresa nel prezzo, quindi è stata una brutta sorpresa aver dovuto aggiungere altri € 27,00 al giorno per fare colazione in loco, considerato anche che il prezzo della stanza già non era stracciato (però, a onor del vero, siamo andati in occasione di un ponte, ci poteva stare che il prezzo della camera fosse superiore alla media). L'errore sulla colazione inclusa/non inclusa è stato mio, però rileggendo la corrispondenza con lo staff dell'ostello, secondo me si capiva che avevo preso un abbaglio, quindi avrei gradito essere corretta subito... Per il resto posso dire che la struttura è comodissima per il centro storico e per i mezzi pubblici. Nei dintorni c'è molta scelta per pranzo e cena. C'è comunque anche il ristorante interno. Per i pochi giorni di permanenza il Combo ha fatto il suo dovere ed è stata una soluzione funzionale. Se non si hanno troppe pretese e si cerca giusto un posto per pernottare, questo ostello è una struttura strategica per la visita alla bella città di Torino.

Stayed here for five nights, and very happy with our choice. Convenient for the main station, and with a bus stop right outside, it was easy to get anywhere. The room was spacious and very comfortable, with a balcony to sit out on. Great shower in the bathroom. Plenty of restaurants nearby. Would definitely choose it again.