Travelled to this hotel as part of a group of 13 people, a mix of adults and children. Positives * Clean hotel and spotless area around the pool and bars. Staff always cleaning. * lovely pool but cold, plenty of sunbeds, and we didn't need to rush to get beds. * Food was very good, something for everyone. * pool towels could be changed daily. *beautiful sunrise from balcony well worth upgrading to sea view. *jetty on the pier, it's lovely to relax on, but you need to get up early to get beds. *All staff were friendly, especially in the restaurant and the omelette man. *air-conditioning was good in the room. * The animation team was really good, especially the dark-haired lady. She remembered people's names when getting them involved. * The hotel is in such a good position right next to the shops, bars, and restaurants. *lots of great seating areas to chill and have a drink. * The 3 musicians in the evening performing while we had our food were so good. Negatives *bed sheet was thin and rough like a old towel * The selection of drinks was terrible. no pink gin, proseco, dark rum, or malibu, definitely not 5* Bars ran out of certain drinks and was never stocked back up. This left us drinking the same drinks all the time. Cocktails were hit, and miss depends on who made them. The lobby bar was the worst. I've never seen such a low stocked bar. *3 people in our room but only ever left 2 towels for showers, was eventually resolved by guests relation lady.
Cemerlang
29 Ulasan