Hotel Dengan breakfast di Lancashire, United Kingdom

The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.

Overall, it was an amazing experience, aside from a few minor issues. **Positive:** 1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day. 2. The breakfast was delicious and offered a wide variety of options to choose from. 3. The hotel environment was pleasant, featuring a nice reception and lobby area. 4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection. **Negatives:** 1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient. 2. There were no slippers or facial tissues provided in the room. 3. The bar was very quiet, and we were so bored that we didn't visit again.

如果是為了pleasure Beach遊樂園而來，這個酒店還是挺方便的，但是離黑池鎮中心有點距離，會產生額外的交通成本。同時我對酒店的衞生和服務態度極其不滿，但我打開剛打掃好的房間，看到的是這樣的場景，雖然安排了人來重新做衞生間衞生，但沒有就此提供任何補償。

Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people! Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!

A stay to remember… for better and worse I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay. Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside. The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip. Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable. In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.

Everything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

The hotel service was absolutely excellent. The breakfast was delicious with a great variety of choices, and everything was fresh and well-prepared. All the staff were incredibly friendly, welcoming, and always ready to help. They made our stay very comfortable and enjoyable. I would definitely recommend this hotel and would love to stay here again!

good place to stay when visiting the city. easy to park. the room is clean

It was an excellent stay in a good location