Hotel berhampiran HERO CITY เซ็นทรัลพลาซาอุดรธานี, Udon Thani

It's an ok hotel for the location and price, room was acceptable. If you're staying for a couple of nights in UD town area, it's fine...not sure they do any breakfast there but plenty of places to eat locally. Staff were friendly and helpful, I just always wonder why they ask for a cash deposit at hotel when you pay by card and always make you wait until they check your room before you leave. I always book online.

Un hotel moderno, no hace mucho que inaugurado. Recepción amplia y con recepcionistas amables y competentes. La habitación muy cómoda con cortinas opacas y un aseo ducha muy agradable. Todo limpisimo. El desayuno excelente y muy variado. Todo resultó muy confortable y de volver a Udon Thani volveremos al Civilize Hotel.

ที่พักใจกลางเมือง ไม่ใกล้ไม่ไกลจากห้างเซนทรัลกับสวนสาธารณะหนองประจักษ์ ไม่วุ่นวาย แอร์เย็น มีกาน้ำร้อน ไดร์เป่าผมให้ใช้ฟรี(ดีมากๆ)ไม่มีที่จอดรถยนต์ แต่สามารถจอดพื้นที่ระแวกนั้นได้ จอดรถจักรยานยนต์หน้าโรงแรมได้ มีพนักงานประจำฟร้อน24ชม. บริการดี สุภาพ แม่บ้านนำน้ำเปล่ามาเพิ่มให้อีกน่ารักมากๆ เป็นโรงแรมขนาดเล็กแต่คุณภาพดีสุดๆ กลับไปใช้บริการอีกแน่นอน

Overall experience is good except that the toilet tiles too slippery when it wet. Who come with elderly have to be aware with that.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.

Best Hotel in a very cheap price Luxury, clean nice stAff. Full amenity. location is quite far from tourist spot but i still like it.

After 4 hour drive we were pleased to arrive to the hotel where we have stayed before. The quality of the rooms is excellent and the staff at the front desk charming and helpful. However having decided to eat in the restaurant we were very disappointed. Our food came out very slowly, and rice did not arrive for 20 minutes after the main courses did. 2 orders didn’t arrive at all. Then when one did it was wrong and then again it arrived wrong. This was at least 90 minutes after us first ordering. Completely spoilt our evening before going for a walk for which we were too late and before a long following day to work for the charity which we support. We’re very sad and frustrated.

Decoration is the only good point of this hotel. Sound proof is totally terrible, I could hear the noise from next next door at night (from 21.00pm), and next door came back to hotel at 22.30pm, then started making noise until 02.00, I went to reception and informed staffs about the situation at 00.00am, and there was nothing changed until 02.00am... And I paid for 2 nights, but I immediately booked another hotel during breakfast after first terrible night then checked out, I repeated the situation of last night to the staff again, and she just said ”sorry sorry”, what a good service and attitude ~~~ The name is ”dream” factory hotel, but if you want to have a dream, there are lots of accommodations can let you sleep well and have a good dream, if you stay at this 4 stars hotel (I still do not understand why this kind of hardware can get 4 stars on Agoda, maybe mistake?), the only thing you will hope is can get sleep at night... Do not spend time to check the pictures of hotel, it will save both of your money and time.

We stayed at this hotel for 2 nights. The room is nice and spacious. The bed is quite comfy. Hotel staff is nice and helpful. Breakast is very good, buffet and ordered set. The price is very good indeed

The newest B2 in town. The best design of B2 hotel thar I have been to. Perfect for those having early morning flight. Just 5 min drive to the airport. Very clean as it just opened in August 2024. However, the room isn't soundproof so it might not be suitable for difficult sleeper.