Hotel berhampiran LP GARDEN อุดรธานี, Udon Thani

1st, Good location, near the airport and shopping area such as UD Town , the Central department store, 7-eleven, homemade coffee, Vietnam food house, street foods, etc. 2nd, Good place and good view within very clean and quiet (keep silent in the room, even though the outside there is very louder from the festival (Songkran day). 3rd, more convenience with swimming pool for children, free car park, breakfast meal, and you can have some drink the bar cornner.

We stayed at this hotel for 2 nights. The room is nice and spacious. The bed is quite comfy. Hotel staff is nice and helpful. Breakast is very good, buffet and ordered set. The price is very good indeed

Un hotel moderno, no hace mucho que inaugurado. Recepción amplia y con recepcionistas amables y competentes. La habitación muy cómoda con cortinas opacas y un aseo ducha muy agradable. Todo limpisimo. El desayuno excelente y muy variado. Todo resultó muy confortable y de volver a Udon Thani volveremos al Civilize Hotel.

Pada mulanya, hotel ini menempah jenis bilik yang salah, tetapi bahasa Inggeris pelayan adalah ok Setelah berkomunikasi selama 2 jam dan melaporkannya kepada perkhidmatan pelanggan perjalanan, perkhidmatan pelanggan perjalanan berjaya menyelesaikan masalah bilik yang salah , walaupun tidak berkesan Bilik itu kemas dan bersih , masa pembersihan pada sebelah petang agak lama, mungkin mengambil masa yang lebih lama untuk mengemas apabila anda kembali selepas keluar.

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

Very nice, neat and clean hotel. All the staffs especially restaurant staffs are so friendly and polite. The room is spacious and tidy. Breatfast is so good. Will definitely come back again if visit Udonthaini.

Easily one of the best priced hotels I have found. It was clean, spacious, walking distance to central plaza. Breakfast was simple but good. Front desk was friendly and helpful

After 4 hour drive we were pleased to arrive to the hotel where we have stayed before. The quality of the rooms is excellent and the staff at the front desk charming and helpful. However having decided to eat in the restaurant we were very disappointed. Our food came out very slowly, and rice did not arrive for 20 minutes after the main courses did. 2 orders didn’t arrive at all. Then when one did it was wrong and then again it arrived wrong. This was at least 90 minutes after us first ordering. Completely spoilt our evening before going for a walk for which we were too late and before a long following day to work for the charity which we support. We’re very sad and frustrated.

Overall experience is good except that the toilet tiles too slippery when it wet. Who come with elderly have to be aware with that.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.