Hotel berhampiran The Church of Jesus Christ of Latter-day Saints, Udon Thani

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

After 4 hour drive we were pleased to arrive to the hotel where we have stayed before. The quality of the rooms is excellent and the staff at the front desk charming and helpful. However having decided to eat in the restaurant we were very disappointed. Our food came out very slowly, and rice did not arrive for 20 minutes after the main courses did. 2 orders didn’t arrive at all. Then when one did it was wrong and then again it arrived wrong. This was at least 90 minutes after us first ordering. Completely spoilt our evening before going for a walk for which we were too late and before a long following day to work for the charity which we support. We’re very sad and frustrated.

What struck me was the cleanliness of the hotel with the exterior looking a bit aged inside was shiny and new - Woke too late for breakfast but the breakfast room was nicely arranged, clean and new looking. Rooms cost around 1000 baht per night depending on the season i guess but the rooms was spacious. What i loved was the shower was in it's own part and the bathroom/toilet was in another! I opened the door to find the toilet and the sink and no shower! I thought the other door was to a balcony but it wasn't, it was a nice shower space with windows - I like the ventilation i feel sometimes hotel rooms without proper windows in bathroom can smell moldy or icky it's just a personal preference. Staff was hospitable and nice I like that in hotels sometimes when you travel out of Bangkok and not at a major city Service minded staff sometimes isn't there. They also have free drinking water, nicely sealed and amenities - Soaps, Shampoo and show cap. Location is great as well - There's a coffee shop in front will review shortly and a convenience store in front which is definitely convenience and it's smack in the middle of Udorn so everything is nearby. For the price and service will definitely come again.

The location is near Central and Seven Eleven. The room is quite excellent with facilities such as TV, coffee, water or shampoo. The smell of the room is good and the cleanliness is ok.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.

amazing stay, hv to say the bed and pillow are the best I tried during my North Eastern Trip. theres some restaurant opposite the hotel and also a large parking area so it suits for both leisure and biz

The room is very big. There is 2 connecting rooms. It is suitable for group of friends or family.

Great value for low-cost room with balcony near Nong Prajak Park. Super clean hotel with sunny breakfast room for coffee and toast, or microwave your own food. Top notch hospitality, cruiser bikes available with room, quiet location on a flag lot back from the street. Strong wifi signal and firm beds, only lacking a room safe but long-timers report it is very secure fwiw.

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