Hotel berhampiran Wat Um Mao, Udon Thani

Very nice, neat and clean hotel. All the staffs especially restaurant staffs are so friendly and polite. The room is spacious and tidy. Breatfast is so good. Will definitely come back again if visit Udonthaini.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.

It nice and clean but does’t have elevator for disability person. So I ‘m asking for first floor after they give the 3 floor and they change it for me

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

Pada mulanya, hotel ini menempah jenis bilik yang salah, tetapi bahasa Inggeris pelayan adalah ok Setelah berkomunikasi selama 2 jam dan melaporkannya kepada perkhidmatan pelanggan perjalanan, perkhidmatan pelanggan perjalanan berjaya menyelesaikan masalah bilik yang salah , walaupun tidak berkesan Bilik itu kemas dan bersih , masa pembersihan pada sebelah petang agak lama, mungkin mengambil masa yang lebih lama untuk mengemas apabila anda kembali selepas keluar.

ที่พักใจกลางเมือง ไม่ใกล้ไม่ไกลจากห้างเซนทรัลกับสวนสาธารณะหนองประจักษ์ ไม่วุ่นวาย แอร์เย็น มีกาน้ำร้อน ไดร์เป่าผมให้ใช้ฟรี(ดีมากๆ)ไม่มีที่จอดรถยนต์ แต่สามารถจอดพื้นที่ระแวกนั้นได้ จอดรถจักรยานยนต์หน้าโรงแรมได้ มีพนักงานประจำฟร้อน24ชม. บริการดี สุภาพ แม่บ้านนำน้ำเปล่ามาเพิ่มให้อีกน่ารักมากๆ เป็นโรงแรมขนาดเล็กแต่คุณภาพดีสุดๆ กลับไปใช้บริการอีกแน่นอน

Overall experience is good except that the toilet tiles too slippery when it wet. Who come with elderly have to be aware with that.

Decoration is the only good point of this hotel. Sound proof is totally terrible, I could hear the noise from next next door at night (from 21.00pm), and next door came back to hotel at 22.30pm, then started making noise until 02.00, I went to reception and informed staffs about the situation at 00.00am, and there was nothing changed until 02.00am... And I paid for 2 nights, but I immediately booked another hotel during breakfast after first terrible night then checked out, I repeated the situation of last night to the staff again, and she just said ”sorry sorry”, what a good service and attitude ~~~ The name is ”dream” factory hotel, but if you want to have a dream, there are lots of accommodations can let you sleep well and have a good dream, if you stay at this 4 stars hotel (I still do not understand why this kind of hardware can get 4 stars on Agoda, maybe mistake?), the only thing you will hope is can get sleep at night... Do not spend time to check the pictures of hotel, it will save both of your money and time.

Udonthani is located in the far most of the Northeastern part of Thailand. Who can believe a Moroccan hotel is in the center of the city? Once you enter the hotel, you will feel like warping to Morroco. Every detail of the decoration is very well thought out and beautifully done. There are also Arabian dresses for guests to wear for photo shoots inside the hotel, where every corner is a well-decorated photo background.

ฮอปอิน อุดรธานี สะอาด บริการดี มาพักครั้งที่ 3 แล้ว ประทับใจครับ ขจองผ่านทริป ถูกกว่าจองตรงกับโรงแรมครับ ได้ ราคา ห้าร้อยกว่าบาท