Paradise Lagoon

Disgusting hotel..pathetic service...they can't even provide clean drinking water..bathrooms fittings do not work...drain is open ....they did not provide basic toiletries like soap...service is horrible....people donot take any responsibility...sadly first time I am seeing a hotel without intercom. They are charging a lot of money but overall hotel and services are useless.

Paradise Lagoon is situated in Kodi Bengre on the back water. Location and landscaping are stunning. Fromm are basic with sp**** furniture. No Wi-Fi in rooms. Malpe is close by. Food was lbasic and not appetitng. Service was poor. Seems like the place is running on skeletal staff

#FIRSTHEPLUSES We met the owner the day we arrived. This was my message to her. Thank you so much for arranging for a cooler. That sure made our evenings very pleasant in the sit out. Your recommendation for Prawn Biryani,silver fish 🐟 rawa fry for dinner was perfect too. And ofcourse it was only because of you that we could get to see the Heritage Village in ***ipal and enjoy that regional authentic lunch at The Mill. She had also recommended seeing the Chariot procession held every day at the Krishna temple at Udupi. 🛕. Which we couldn't see but mentioning here for the benefit of other traveller's. #THEMINUSES The resort is blessed with an absolutely fabulous location. You are blessed with an absolutely fabulous location for the resort. However, would like to give you a suggestions to make your resort more attractive. 1. The overall look of the resort needs to be spruced up. The pond behind doesn't look clean. There was a foul smell coming from where our rooms were. But upon telling the ***ager the next day that was taken care off. As in any other resort the cleaning staff should be on the job for it to always have a spruced up look. 2.The approach to get on to the boat needed to be swept clean and the boat itself needs to be spotlessly clean at all times for after all the charge for an hour is a considerable amount. Must add though that the boa**** does a good job of showing the various sites. 2. The rooms- A)They were musty . B)There were cobwebs on the windows. The curtains had a few rings come off and they are definitely not adequate enough to shut out the light. The curtains need a change too.Perhaps Jaipur prints? C) One of the lights was not working. D) The lighting is inadequate. Table lamps will add to the general ambience of the room. E) The bathroom needs a shelf near the sink to keep toileteries.As well as more hooks or stand to hang clothes/ towels etc. The one already there is too high. F) The bathroom floor is smooth mosaic. It is dangerously slippery when wet. G) The colour combination of the walls and upholstery is dark. Could do with a more cheerful look. H) There is no intercom. It is unfair to expect guests to use their personal phones to get in touch with the staff. I) The wifi has very poor connectivity. The breakfast- On the first day since only the four of us were present in the resort There was no buffet breakfast. So after being told what was available the idlis and the sambhar was stone cold. The vada and the Dosa were both not upto the mark. There was a strange oil smell in the food. The order took a long time in getting done too. But having reported this to the ***ager the next day the breakfast was good and service prompt. A word about the staff- They are all very polite and helpful. And we were happy with their service. Only, it is important to ensure that they are bathed and clean when they report for work. Since the tariff you charge is steep, it will be nice if you pay immediate att

The biggest strength of this beautiful property is its strategic location. The infinity pool overlooking the lagoon is a view to die for. Surrounded by lush greenery this is a great property to stay. We are a couple with 2 kids aged 7 & 3 and had a lovely stay at the property. We stayed in the Deluxe rooms - the ones alloted to us were spacious but slightly dated. There were a few more on the ground floor that were relatively new. The landscape is fairly maintained, the view in the night is lovely. The breakfast spread is decent, mix of local and western options. We ate the food in the resort hotel on the first day and food was decent. They try to make food to your specification if you ask. Staff is courteous and always smiling. Special mention to Aldrin at the front desk who went the extra mile to help us find a rental car when we couldnt get one - if not for him, our travel would have been pretty challenging as the property is a good 13 km away from Udupi - pretty remote and you cant get out easily from there without a vehicle. Although a few guests who stayed mentioned that the resort staff would help them with a rickshaw. The room lacked some basic amenities for the price offered like complementary toiletries, a hair dryer, a safety locker, etc. The pool is lovely and you cant get enough of the view from the pool. The kids loved the play area and the books stocked up there. There are a good number of fantastic sightseeing spots - Hoode beach which is just a lil over 1 km. Delta point/Bengre beach where river Suvarna meets the Arabian sea is an absolutely fantastic spot to view sunrise/sunset or just soak yourself in the beach. Kem***nu Hanging bridge and the water activities around that place is another great attraction for both kids and adults. We also went to see the Kaup beach and lighthouse in the evening when they allow you to go up the lighthouse. The best part was taking the route ***** the beach where you can drive through quite villages with backwaters to the left and the beach right next to you - BLISS! Overall a good stay with some minor upgrades needed to make this one of the sought after properties in this area.

We stayed there only one night but made the very best of it! We received first a very warm welcome, once checked in, reception have ordered a rickshaw for us to go to town, it arrived even before 15 min, we have made the most of our visit of the city, and when we came back we enjoyed the infinity swimming pool, this was absolutely to see the lagoon from the swimmimg pool. We have experienced the monsoon while in the swimming pool which was fun. We have requested reception for another set of towels for the shower as we used the provided ones for the swimming pool, and they did not even charge us for them - nice surprice! the restaurant has also an amazing view on the lagoon, and the staff is very nice! We wish we could have stayed longer, to walk around ***** the river, ***** the lagoon. It was an amazing stay, tumba dhanyavadagaLu & matte sigoNa!

Spacious room, worth the money. Loved the butter chicken yesterday. Courteous staff you ask anything and they will never let you down. Forgot to mention, the best new year party in town. Leaving with the loads of memories.

We loved the view and the quality of service that we got at "Paradise Logoon". It has amazing rooms and its a perfect place to spend holidays. Special thanks to Deepak Shetty(Restaurant staff) and Advith Shetty(Front staff).

Place very beautiful well maintained The staff members working at the place were excellent at there job.secured place. The tourist were very well taken care off Abdul and his colleagues working at the place did great job! All the best .keep attracting tourim

- Location is beside a stagnant backwater area. - The backwater is extremely filthy and a perfect breeding ground for mosquitos. - Hu*** waste and other filthy waste in the water around the resort causing toxic smell and environment.