Hotel Union County dengan Bar

One night stay. Shuttle from P4 was fine. Was allowed early check in which was good. Rooms reasonably modern and have usb chargers by the bed. Other than that the hotel is getting old and tired (especially the elevator which is concerning) and the service and food in the cafe is poor. Note that the cafe closes between 1pm and 5pm. Handily located near the shopping mall but there are better hotels in the area. If you do t need the mall then I recommend the other Courtyard just north of Newark airport as a better option

Walaupun dengan pandemik, mereka sangat teratur juga hotel ini sangat bersih mengikut keinginan saya dengan tidak banyak lalu lintas daripada orang jadi itu bagus untuk COVID

公司出差，都住這家

My stay was marred by several issues. The check-in was mediocre, and although the staff wasn’t unprofessional, they were far from welcoming. It was frustrating that their attitude only improved after recognizing my status. There was an evacuation of the property, revealing a lack of an emergency plan. We were outside for 45 minutes without any staff communication about what was happening or what to do. Even after the fire department left, no one addressed us to inform us it was safe to return. This incident will likely remind the management of who I am. I requested to speak with the General Manager (GM). My first question to her was, “Why is guest safety a joke?” I detailed the situation, from being outside without information to seeing people casually entering and exiting the property during the emergency without any guidance. During my conversation with the GM, a staff member interrupted, claiming she was outside and thought we were just standing there with our child. I informed her she didn’t appear to be staff, as she was chatting with a woman in regular clothes, whom I assumed was another guest. I had to call for maintenance several times because the TV kept restarting on its own and the refrigerator stopped working abruptly. Additionally, I mistakenly left some collegiate paraphernalia in the room. I was informed the room had been turned over, another guest had checked in, and nothing was reported to Lost and Found. The voicemail for Lost and Found was full, preventing me from leaving a message. When I called the front desk, I was instructed to go online and submit a request, despite all the issues I had already encountered. The concierge lounge was disappointing and should be shut down. There were more options available at a Residence Inn. The dessert offerings were a tray of overbaked, hard cookies in three flavors. There was no breakfast offering; it was part of the regular buffet. The cooler for the milk and yogurt wasn’t working properly, leaving the items warm. There were also label descriptions for items that weren’t available. I was only staying for the night before heading to the port for our cruise, which thankfully was amazing. I am unsure how or why MCR manages this property, but the staff, especially the GM, do not uphold the standards listed on your site, particularly Marriott standards. Additionally, no proper resolution was offered.

My second stay here after the first in about 5 months. Again the staff was nice, room was in great condition, plenty of towels, and great shuttle service. I'd love to visit again if I have to visit Newark.

Very welcoming great place to stay. There is a free dedicated shuttle at P4 Newark so do take it and not waste usd22 on an Uber. Next to it is a 200 store factory outlet which you can walk. The bus 115 goes to Manhattan MPA for usd7. Breakfast is good. But no eggs and bacon but IHOP is next door. Just ensure you have all your medicines and toiletries. There is no pharmacy or convenience store in the mall or hotel. There is also no food available at night so ensure you have bought snacks at night. There is a microwave. Service staff is sometimes friendly and sometimes not Just be patient.

The hotel was convenient to a major highway, shopping and eateries. The room was nicely decorated with a comfortable chair to relax in. The hall was hot, poorly lit and the carpet looked dirty. There was a bag of garbage left at the ice machine for more than 12 hours, the soda machine did not work. The room was freezing and I was unable to adjust the thermostat to a comfortable temperature. The picture on the tv was terrible and there was a minimal number of channels to choose from. A cooked to order breakfast was included with the room, however, it was really a buffet with poor quality food.

We went for a staycation at Watt Hotel Rahway, NJ earlier this year, mostly for a night to celebrate a wedding anniversary. We stayed in 1 BR Tesla suite. We had to write an email to the manager at 1am in the morning due to extremely rude, unprofessional, inconsiderate & unacceptable behavior by a front desk night duty person. We have travelled around the world and NEVER had such a bad experience at any of the Hilton hotels. So, here is what happened: When our kid went for shower, the water started to leak directly from the shower to the living area through the walls. The living area started to get filled with water consequently flooding the area. We instantly called the front desk & spoke to the night duty person, who came to check the flooding & confirmed the extent of disaster. We requested to make an alternate arrangement to which she responded almost after 20 mins. While we were waiting & exhausted it didn't make sense for us to move in the middle of night after packing all the stuff, so we requested to go along & make sure that the other room can accommodate our needs especially our child’s sleeping arrangements. She came to our room on the 4th floor only to inform us that she was NOT going to do that. She kept echoing the same thing with NO considerations, extremely rude, unfriendly & unprofessional manner. She would not listen to our concerns and didn’t know how to interact with the hotel guests. She walked out on us after saying most astonishing statements like people have been in worst situations like falling the ceiling. She gave us no choice but to stay in this room which can lead to other hazards (like electrical) due to this leak. She did not have the common courtesy to bring extra towels after the flooding/leak especially when she herself saw and witnessed the same. Further she told us that she would reach out to manager & get back but nothing! Somehow, we got thru the night. She raised her voice in front my child and wife and that’s completely unacceptable behavior with the customer especially given the situation we were in. My child was scared & couldn’t even sleep peacefully. We spoke to the manager (Mr. Raj) next morning who assured would resolve & get back to us. We never heard back from him & reached out to him recently again but there is NO RESPONSE at all.

Pengalaman yang menyeronokkan secara keseluruhan. Kakitangan berdedikasi secara menyeluruh, dan bilik-biliknya dilengkapi dengan baik dan selesa.

The staff who helped me with my check in was not so friendly. The room is a bit old but overall cleanliness is good. It comes with heater, hair dryer and coffee machine. The coffee machine worked well that it provided us with warm water. We love it! The shuttle service is very punctual.