Terokai Ulasan Tetamu Hotel di Upland

SureStay Plus Hotel by Best Western Upland Ontario North
4.5/5121 Ulasan
From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi
Super 8 by Wyndham Upland Ontario CA
2.9/5101 Ulasan
Check And what's the problem because the points department was closed? And you can only use your points through them. I had to pay for my first night. Points should be available 247 to use. The guy at the front desk was very nice. Even saw what a house of letter hard dealing with trying to use my points.

Frequently Asked Questions

  • Apakah hotel dengan Kolam yang popular di Upland?

    Sama ada anda ke Upland untuk perniagaan atau pelancongan, SureStay Plus Hotel by Best Western Upland Ontario North dan Super 8 by Wyndham Upland Ontario CA merupakan hotel-hotel pilihan.

  • Berapakan harga purata untuk hotel dengan Kolam di Upland?

    Bagi hotel dengan Kolam di Upland, harga purata pada hari bekerja ialah RM 784, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 873.

  • Apakah promosi yang tersedia untuk hotel dengan Kolam di Upland?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel4
Bilangan Ulasan221
Harga TertinggiRM 1,879
Harga TerendahRM 317
Harga Purata (Hari Bekerja)RM 784
Harga Purata (Hujung Minggu)RM 873