Hotel Urban dengan Kolam Renang

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Apabila anda menginap di Royal Cliff Zanzibar di Bububu, anda akan berada berhampiran pantai dan 11 minit memandu di Masingini Forest. Vila pantai ini berada 7.4 km dari Siso Spice Farm dan 7.6 km dari Ladang Rempah Kidichi.Luangkan hari bermain dalam air dan di pantai persendirian, atau gunakan kemudahan rekreasi lain yang termasuk kolam renang terbuka dan pusat kecergasan. Kemudahan tambahan di vila ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan gril barbeku.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di vila.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 4 bilik berhawa dingin yang menampilkan bar mini. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

I had an amazing stay , I was offered help even when I didn’t need it . Great service indeed , even recommended the place to some friends. Thank you for having me

The good/ great Food absolutely beautiful, the breakfast are fantastic, staff are absolutely lovely and can't do enough for you, rooms are clean, quaint and fully of lovely fittings and pictures. Veiw from roof top at night is just gorgeous. Location fantastic, everything easily accessible. Staff super helpful and thoughfull. The hotel is very old but absolutely adorable and full of character. They have gorgeous wines too and they're fairly priced. Gorgeous little court yard with pool and tropical plants throughout the the Not so good. WiFi mostly off or very poor so I couldn't get much work done. Beds are very firm, caused me a bit of hip pain at times because they're so hard. Soft Mattress topper option would be good in order to solve this. Would recommend? Absolutely!

While the location of the hotel is convenient, it is in urgent need of refurbishment and improvements in customer service. The property is spread across multiple buildings, but guests are not informed in advance which one they will be staying in. Room amenities fall short of even 3-star standards, and if you're placed in Tembo Palace, the views are disappointing, overlooking a narrow alley and old buildings. Issues such as a malfunctioning air conditioner, leaking wash basin, and unpleasant sewerage smells in the bathroom further detract from the experience, making the rooms far from comfortable.

Very polite and helpful staff. Went out of their way to ensure we were looked after and accommodated.

碰巧住到了queen主唱Freddie mercury的故居裏，真的是太神奇的一個體驗。酒店外觀不錯，但是內部設施一般，床和枕頭都不算舒適，早餐口味也一般，勝在地理位置好和這次奇妙的名人故居體驗。

What a beautiful and well located place. Our only regret was to stay there only one night, we would gladly have stayed longer and we will definitely come back. The building, the rooms, the pool and the restaurant are charming, the staff is extremely kind and helpful. From the first communication to the last minute, everything was perfect. Thank you for this lovely stay!

I had wonderful experience with this hotel , I will love people to know that this hotel is nice and I love stay here , people are nice and employees are nice , very good place .what I like about here food is good too , swimming are nice and everything else is good

Penginapan di The Swahili House menempatkan anda di tengah-tengah Bandar Zanzibar, tidak jauh dari Katedral Christ Church dan 2 minit berjalan kaki dari Hamamni Persian Baths. Hotel ini berada 0.1 km dari Slave Market (Kawasan Bersejarah) dan 0.4 km dari Darajani Market.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan tab spa. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma dan perkhidmatan rencam.Nikmati masakan antarabangsa di Rooftop Terrace, sebuah restoran tepi kolam di mana anda boleh menikmati minuman di bar/ruang istirahat serta juga menjamu selera di kawasan terbuka. Atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik. Akhiri hari anda dengan menikmati minuman di bar tepi kolam. Sarapan Inggeris percuma disajikan pada setiap hari dari 7:30 hingga 10:30.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj.Selesakan diri anda di salah satu daripada 22 bilik tamu yang dihias secara berasingan. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi telefon serta peti besi dan air botol percuma.