We stayed here for 11 nights in November. The food was OK – nothing to write home about but adequate - corporate canteen quality – vegetable soup was on the menu far too often and they really needed to open another egg station at breakfast, queue was horrendous sometimes (not sure why they can’t use the grill). There was no logic to the breakfast display – as an example the pancakes were nowhere near the honey! It was nice to have complimentary juice/water at all meals. You are only allowed one pool towel a day (first resort I have ever stayed at with this rule), so you have to take your soggy, wet towel to lunch with you so you can use it in the afternoon – I think they have issues with their laundry, one day there were no towels in our room, and when I contacted reception they said there had been a problem with the laundry and housekeeping would bring us one – which they didn’t! Eventually we collected two pool towels from reception, who were very reluctant to give them to us – were we not supposed to shower for 24 hours? Housekeeping in general was not great, the teaspoon I used to stir my coffee wasn’t washed on any day (I rinsed it out in the afternoon when I realized it hadn’t been washed), no idea what the complimentary toiletries in the shower were because the bottles had no labels (they had been filled so often the writing was obscure), and the housekeeper looking after our room had no idea what they were either (I asked her), so not sure what she would have filled them up with. This is a beach resort so it would be nice if the bathroom, or patio, had some sort of washing line to dry swimming costumes etc. The all-inclusive cocktail menu was not great, very limited selection – however it was nice to have wine by the glass, from a bottle, not a box. There is no table or poolside service, all drinks must be collected from the bar. I knew there was going to be no Wi-Fi in the room, I believe it’s something the resort should look at, if you are trying to keep in contact with your office, or check in for flights, or download books on your kindle etc. at odd hours, it’s not always convenient to go to a public area. TV reception was good (I only tuned into the news, so no idea what other channels are available), but the TV is placed in such a way that you cannot see it from the bed (see picture). It needs to be fixed higher on the wall. The staff were very friendly and helpful.
47 Ulasan