Hotel Utrecht dengan Bar

Nice hotel, location near at utrecht central station and shopping center. Bed comfortable with wide room. Will come again in this hotel.

Wij hebben een ontzettend fijn verblijf gehad in dit hotel. Personeel is allemaal bijzonder vriendelijk. De Queenkamer was knus, gezellig en erg schoon. Koffie en thee op de kamer en heerlijke luxe doucheproducten in grote flessen aan de muur (zelfs aan conditioner en bodylotion is gedacht!). Heerlijke comfortabele bedden en warme inrichting. Ontbijt vonden wij heerlijk; ook hierbij was aan alles gedacht en zelfs toen wij ons vergist hadden in de tijd werd alles uit de kast gehaald om het ons toch naar de zin te maken. Het hotel is inderdaad ietwat gehorig maar ik denk ook dat dat veelal met het sociaal gedrag van andere gasten te maken heeft. Als ik midden in de nacht naar mijn hotelkamer ga dan ben ik gewoon stil maar helaas is niet iedereen zo en dan wordt je inderdaad wakker ‘s nachts. Afstand tot centrum is super. Wij zouden zeker nog eens terug komen!

from friendly employees to excellent location and beautiful design, the Park Plaza Hotel will be again our choice in our next trip. We enjoyed the breakfast, the comfortable and king sized bed and the well organized hotel. I am mentioning twice the polite and smiling employees!

A wonderful stay at this superb 5 Star hotel in the heart of the beautiful city of Utrecht. The wonderful Koen van der Berg and the team are the epitome of excellent customer services and high standards. This is my 4th visit and it won’t be my last. From the well appointed rooms and beautiful grounds to the excellent facilities, this has to be one of my favourite hotels. The Michelin Star Karel 5 Restaurant is simply sublime and an experience not to be missed. A culinary masterpiece awaits that scintillates the tastebuds and reveals delightful experiences in every bite. Chef Leon & his team bring theatre to the table. The passion and knowledge of the team ensures diners are captivated from the start of the performance. The star of the show is the ingredients and how they have been elevated into works of art and brought to life with classic, delicate finishes. I enjoyed every dish that was served on the meat & fish free set menu. Each one championing to be my favourite, only to push me into a quandary to decide which was the most memorable. A truly exceptional experience that embodies passion and excellence.

Starts off with nice spacious room. Coffee machine. All good so far. Then the shocker. The bathroom was made for a 7 year old. I forgot to take photos but I was shocked at the size of this ridiculous bathroom and shower stall. You couldn’t turn in the shower or the rest of the bathroom. You pretty much go in and then back out. But the torture wasn’t over. The “climate control” or air conditioning was not working at all. Zero. Nothing. Wouldn’t cool and wouldn’t heat either. The room was really hot. Had to open a windows and that wasn’t great as it was raining and there were noise from the street below when window was opened. With no reception there was nobody to ask for help. Another tiny point was that the hotel didn’t even have a vending machine to buy water or sodas from. We couldn’t find a store close by. But that was the least of our concerns. I’m really surprised that none of the other reviews mention any of this kind of problem.

We arrived late after transportation delays to inexperienced front desk staff. They did not have our prepayment details. Proof was provided and I was told the proof I provided could be a fake and to stay we would have to pay. Reluctantly I paid for the stay because it was late and another hotel was not an option. I revisited the double charge in the morning and again the morning front desk staff was inexperienced and explained there would not be a manager on site to speak to until the next week. I emailed the manager and received a demon failure. I have contacted the vendor we used to book the hotel, get a room, and are still waiting for a resolution. The first phone call said we needed to provide 48 business hours and the second call says we need to provide 3-5 business days. The hotel itself was loud with guests in comparison to our other 5 hotels during our vacation and we were awakened at 5am. I am not pleased at all with the hotel, the booking agent, or the physical hotel. Not recommended.

Everything was great, the only inconvenience was the fire alarm going on for the wrong reasons. Otherwise, the lofts have everything you might need - cutlery, pans, kitchen appliances. The place was clean and you can even use a washing machine but the washing liquid was not provided, you need to buy your own

First and foremost, this is NOT the review I was planning to write. Everything was very nice until the last day of my stay. One day before my check-out, I charged all my electronic devices, left cables on my bed and went to the conference. Upon return, I saw the room cleaned but noticed only at night that my Apple Watch cable disappeared. I searched everywhere & couldn’t find it. Everything else was there (documents, jewellery etc.). Being 100% sure the cable was on my bed BEFORE room cleaning, I spent 2 hours clarifying the issue with staff in the morning. The most ‘exciting’ things happened at the reception. I was offered to be contacted in case the cable is found. I explained that I’m not satisfied with that and asked for the management. A young woman representing the management started our conversation defining the problem as “you’ve LOST your cable” (NO, I HAVEN’T “LOST” my cable, I LEFT IT ON MY BED, NOT the same). She continued accusing me, indicating it’s actually all my fault: - I probably “lost the cable somewhere else, maybe it’ll be found in the hotel”, - I “should have put my stuff in the safe” (MAYBE. But even if I had done it, it would NOT have crossed my mind to put an Apple Watch cable in the SAFE! Maybe I should have put my whole suitcase in the small safe as nothing is safe in this hotel anyway?!) - When I asked for compensation of the cable cost (not so cheap - 40 Euro), she reacted “but do you suggest that someone STOLE your cable?”. I responded I don’t suggest that but I don’t think it’s fair that I left the cable in the room, don’t find it anymore and must pay for it from my own pocket… - “Who knows what happened in the room, not sure the cable was there at all” - so the hotel won’t compensate the loss. Very convenient to say to avoid any responsibility, maybe it’s not the first time when it happens? Overall, I find the way this management staff member spoke to me outrageous & unacceptable. I hope it’s not hotel’s policy to deal with such issues like that.

near by congress location

The air conditioning in my room hadn't been working for my entire stay (almost two weeks). I reported the problem to the staff, but nobody was able to solve it. I reported it using the form they have on their website and nobody replied to me. I could not sleep two nights because of the heat so I asked to change my room: they told me it was not possible because the hotel was fully booked but on their website there was always a room available... Bad experience with the organization of the laundry service. Backdoor ringbell does not work properly, at any time I wanted to enter the hotel I had wait a couple of minutes to have the door opened. Not good cleaning (dust in the corners of the room). The gym room is too small and not well cleaned and the equipment consist just in a cyclette, a tradmill and an elliptical machine, so no weights or space to workout. I have to wait weeks to have my company's data added to the invoice even I asked for it when I booked my room online. Appartenly the receptionist could not do nothing about it... The only two good things that I noticed is the quiet at night and day, and the nearby bus stop that is directly connected to the city center.