Hotel berhampiran de Bibliotheek Kanaleneiland, Utrecht

This hotel is in a fabulous location and backs right up to old town Utrecht. The staff don't seem overly friendly and in fact, I think we only received a smile 3 times in the week that we were there. The rooms are big, and the welcome note was appreciated, even if addressed to my husband who wasn't traveling with me and had nothing to do with this reservation! Breakfast is fantastic with a huge selection to satisfy every dietary requirement and while expensive, felt like a reasonable price for everything that was available. The grounds are beautiful and seeking shade one afternoon we tried to sit at a table under umbrellas outside the dining area. We were quickly moved away from that area by a very brusque member of staff and told to try in the garden area. The staff in the garden/bistro area subsequently told us we couldn't sit there if we weren't going to order anything. I think if the staff had felt more friendly, then I would have felt more inclined to give a higher rating. However, this doesn't detract from the fact that the hotel is very clean and well maintained, the rooms feel spacious and well-appointed although the bathrooms feel a little dated. There is a very small pool area and gym but we never got the chance to utilize either space. Proximity to the beautiful city of Utrecht really can't be beaten, and it did feel special to stay somewhere with such history and I left a little bit of my heart in Utrecht. Overall, I'd recommend this hotel and would absolutely return to stay at this fabulous location.

My stay at the Bunk Hotel exceeded all expectations. 1. Location - it was much better than I thought it would be - everywhere was close, there were many restaurants or bars around, as well as a shopping center, and the music complex where I spent most of my time was only one block away. 2 Facility - I spent two nights sleeping in the Bunk Pod and the capsule was of a much better standard than the capsules I had seen so far - first of all, it was higher and had a double mattress. In addition, the room itself, where the capsules were located, was well soundproofed. I slept great there. 3. Food - delicious and filling, the restaurant had both gluten-free and vegan options, and a detailed allergen chart is available. Kudos. 4. Service - by far the greatest value of the entire facility. All of the staff were incredibly friendly and helpful and did everything they could to make your stay enjoyable. Let me give an example that surprised me: On the first evening I misunderstood the locker system and instead of using the free locker under the sleeping pod, I rented a paid locker in the corridor for 24 hours. I realized this within a couple of minutes, and immediately vacated the paid locker. I didn't have high hopes of getting the fee back, but I asked the staff about it, hoping for at least a partial refund. I was told at the reception desk that this would probably not be possible, but as compensation for this - even though it was my mistake - they could offer me a free coffee. A very nice gesture, which I accepted and carried on with my day. Imagine my surprise when the next day I received a refund of the full amount paid for the locker rental. I simply have no words, outstanding customer service. Most hotels would not care. 5. Self-service - an additional plus was that the entire check-in and check-out process is self-service. You can check in at any time, even in the middle of the night, and everything is done with access cards, even lockers. The only thing that comes to mind is that access to the capsules located higher up could be more comfortable - especially the ladders leading to them. That's the only downside - other than that, everything was excellent.

This was advertised as a four star hotel . It wasn’t . Old and outdated with a musty smell in the halls. Dark and dingy room with no air conditioning. The room and bathroom were full of flies. The fitted sheets were so small that you would wake up every morning lying on the hard mattress. The shower (which was a bath unit with a shower attachment) totally soaked the floor whenever it was switched on and the shower screen wasn’t installed correctly. Breakfast on our first day consisted of a buffet with congealed scrambled egg and a unit which had only 4 slices of bacon . We were also offered chicken sausages which were disgusting . There was no toaster. We stayed for two nights and couldn’t wait to get out of the place . It was depressing .

Hotel DeBlend is located across from the headquarters of Douwe egberts in a semi-industrial area of town, but was very quiet and very convenient. The air conditioning is a terrible inconvenience just like it appears to be in every other European hotel except for the hunfelt. You are not actually in control of the temperature of your room it just makes it a little more cool for a little more warm. You don't have any real control. We found it got a bit warm at night. It is a primarily self-service hotel, but the instances where we required human assistance, the staff were very kind and accommodating. The kitchen is very convenient feature for anyone staying more than a few days. We highly recommend 2L DeBlend.

Oh wow! What a total charmer of a hotel. Stunning room in a superb setting, this place just oozes traditional character and style. I note some of the comments about customer service and, admittedly, it's quite an odd place in that respect. Reception was deserted when I arrived (at noon on a Saturday) and I had to go looking for someone to check me-in - and that was the last I saw of anyone until I checked-out. It's a shame the hotel doesn't have a communal area (maybe with an honesty bar) as it's such a beautiful building it which he would have been nice to linger. Having said that, this was my first time in Utrecht and, if I ever return, I'll be staying here again.

nice food and beautiful environment. Vistors can rent bikes to go around. There is a small swimming pool and sauna to enjoy. Convenient location.

Not only elevator construction but also next door parking house construction is disturbing your experience. If you turn left from elevator, you might think you walked thru portal to soviet union. Perhaphs some kind of temporary wall or curtain would be good there. Gym is really only a fitness room with few cardio equipment. Those were new and worked well, if you need such. Fitness room was well hidden, no signs until you reach the room (hint: 16th). Staff was friendly and easy to contact. Restaurant was good and always had few empty seats. But also breakfast area was hidden strange way into last end of restaurant. Cannot find any views at any direction, you can choose highway, industrial area, swamp or warehouse. Because of the construction works, I suggest delay visit until they finish that. But if only location matters, this is just fine.

Perfect location to travel in and around Amsterdam. Free parking onsite with plenty of spaces! Rooms are great and very clean!

We haven't been back to this hotel for over 2 years and it was better than ever this time. We got upgraded to a suite as a Diamond member which is always nice. The newly renovated rooms are well done and super clean. It was nice to see that the hotel menu for dinner has gone back to a more classic Hilton style menu which we like. Based on this we decided to eat at the hotel and were very impressed. The quality of the food and taste were great. The waiter had a nice balance and flow. We had the Caesar Salad with chicken, Fish and Chips, steamed asparagus and the cheese platter for dessert. Breakfast was very good as usual and many of the staff from a few years ago are still there so felt like home. All in all a very well run hotel from top to bottom. It's a great base to explore the area in terms of hiking and biking.

It's a hotel, like a small resort. It's nice to get a car and drive around. The hotel has a special ventilation unit l on the window so as kind of thoughtful. the breakfast is okay.