Hotel berhampiran Perron 9 Berlijnplein, Utrecht

We stayed in this hotel with friends. The hotel is right in the walking area at the city center with lots of shopping and dining options. The rooms are in good size but needs renovation as it smells humidity. The car parking is not available at the hotel as it is a restricted area but they offer parking at a garage which is 10-15 minute walking distance. The front desk is friendly and responsive for any assistance needed. I am not sure if there is any better alternative but this is still an acceptable option.

A wonderful stay at this superb 5 Star hotel in the heart of the beautiful city of Utrecht. The wonderful Koen van der Berg and the team are the epitome of excellent customer services and high standards. This is my 4th visit and it won’t be my last. From the well appointed rooms and beautiful grounds to the excellent facilities, this has to be one of my favourite hotels. The Michelin Star Karel 5 Restaurant is simply sublime and an experience not to be missed. A culinary masterpiece awaits that scintillates the tastebuds and reveals delightful experiences in every bite. Chef Leon & his team bring theatre to the table. The passion and knowledge of the team ensures diners are captivated from the start of the performance. The star of the show is the ingredients and how they have been elevated into works of art and brought to life with classic, delicate finishes. I enjoyed every dish that was served on the meat & fish free set menu. Each one championing to be my favourite, only to push me into a quandary to decide which was the most memorable. A truly exceptional experience that embodies passion and excellence.

A very warm welcome from reception staff put us in a good mood to enjoy our stay and the welcome card we found in our room was a nice touch. The room was spacious, quiet and bright with a very comfy bed with interesting/fun/quirky decor. The location was very convenient for the centre of Utrecht. Breakfast was very good, and there are a number of cafes nearby if you want to explore alternatives. We loved staying here, and a comfy chair in the room would have been the 'icing on the cake'

Uitstekend!Heerlijk bruiloft gevierd!Wat een geweldig service,verrukkelijk eten ,super -top bediening,professioneel barkeeper enz .Zeker ***** sterren verdiend! Tot gauw!!Dankjewel

My family thoroughly enjoyed our 2-day stay at this hotel. The 3 person room was spacious and well equipped. We were very positively surprised by the beautiful canal that our room was facing. The view of the canal from the indoor pool was also idyllic and very relaxing. We loved the outdoor terrace and the family of ducks. Drawbacks: The glass door in the bathroom has no lock and provides little privacy. Better charging facilities for devices should be available in the rooms.

Not only elevator construction but also next door parking house construction is disturbing your experience. If you turn left from elevator, you might think you walked thru portal to soviet union. Perhaphs some kind of temporary wall or curtain would be good there. Gym is really only a fitness room with few cardio equipment. Those were new and worked well, if you need such. Fitness room was well hidden, no signs until you reach the room (hint: 16th). Staff was friendly and easy to contact. Restaurant was good and always had few empty seats. But also breakfast area was hidden strange way into last end of restaurant. Cannot find any views at any direction, you can choose highway, industrial area, swamp or warehouse. Because of the construction works, I suggest delay visit until they finish that. But if only location matters, this is just fine.

This hotel has been designed to look like an art installation but is impractical on all aspects. There are no tea and coffee facilities in the room and no info about access to the free tea and coffee in the bar, no safe in the room you can store you valuables in a safe in the bar, really who wants to do that. No where to put clothes away you have to live out your suitcase. Bathrooms are tiny, shampoo and conditioner containers are designed so you cannot get much out at a time. The cleaners do t remove your dirty cups from the room when they clean we had to put them outside the door. We were left with no toilet paper so had to use tissues. Breakfast - no fresh fruit, lots of pastries, toaster takes ages to toast, one coffee machine so you have to queue for a coffee for 45 mins and then it breaks. Tue coffee machine, hot breakfast and meats etc are crammed in to one corner so it’s impossible to get to, get up early as it will take you an hour to get breakfast and a coffee. Apple juice is never working. Only two types of tea earl grey and English breakfast. No manager on-site, I saw a manager flounce in once say good morning to the staff and then flounce off. More like a pretty hostel. Bar food is rubbish there are restaurants and short walk under the bridge opposite. If there was tea and coffee in the rooms it might alleviate the pressure on the single coffee machine but not much. The moxy concept of doing everything in the bar is a load of twaddle and a cost saving exercise and makes the hotel feel like a high end backpackers lodge.

I hardly recommend this hotel ✨ The breakfast was very good. The staf was really lovely, always smiling and willing to help. The place was peaceful and beautiful. I loved the room as wel. The pillow I didn't like much (too big) but that's very personal I guess. The rest was perfect. It was silent and cozy. A big thanks for this weekend!