NAP Hostel

Nice tourist place all services are the best. There are so many destinations to enjoying

No me gusta lo siento

One of the worst hostels I’ve ever stayed in. Booked for 3 nights but left after 1. Avoid staying here if you want to keep a good memory of Valencia. The only positive was the relatively central location. - Security: literally anyone off the street can walk into the hostel and through to the dorm rooms. There is no security on the doors and the front desk is often left unattended. - Cleanliness: My bed had not been cleaned properly and there were long hairs on my sheets (note I am a man with short hair). There were also marks and stains all over the floors throughout the building. - Facilities: the ‘kitchen’ had no cups, plates, bowls or cutlery. When I asked the receptionist about this she suggested I go by my own from the supermarket. There was no system for guests to label and store their food. - Ventilation: Incredibly poor ventilation throughout the whole building, including in the sleeping areas, common areas, toilets and showers. - Luggage: They make you put your belongings in your bed due to their “no luggage on the floor” policy and charge 5 euros for a lock to use with the lockers, which are located outside of the sleeping area. I had to purchase one of their locks as mine didn’t fit. - Quality: the entire place feels ‘makeshift’ including with plastic chairs, cheap furniture, and poorly installed fittings. The ‘common area’ had a strange and unsettling atmosphere, and definitely isn’t a good space for socialising.

Excellent hostel with good staff. Clean linens and comfortable beds, even on the second tier ensured a comfortable sleep. The beds are equipped with individual lightning and power sockets, which was very convenient. The restrooms and showers were always clean and in order. Very centric and 1 min to metro stop .

Paid in advance. Got there for vacation and they said they were overbooked and we couldn't stay. WHAT? We have been unable to find other location for the price. This place is a total joke and should be responsible for the additional cost of the hotel we ended up having to get. Students on a travel budget.

Unfortunately, the photos and description on the booking page try to convince you that this is a better accommodation than it actually is. There are no capsules, which is what they advertise. In fact, you will sleep in a room with about 15-20 people, the beds cannot be isolated from the rest of the room by any curtain. The common areas don't look nearly as good. You get the feeling that everything is being skimped on here (including the staff who were also not the nicest) and it's not about the comfort of the guests, it's about making a lot of money with minimal costs. Also, don't expect anyone to respond to messages on Booking. They also don’t tell you you need your own lock to use the locker - I was thus forced to sleep in the bed with my bag. Unfortunately this was the worst hostel I have been to in a long time.