Sandrine62313
17 September 2023
Amazing hotel. The renovation of this ancient military hospital is absolutely stunning. There is nothing to say on the hotel itself but that it’s gorgeous. However, the service is not up to standards of a 4 star hotel. With exception to the bartender who was extremely friendly, the staff is primarily composed on very young adults, uninterested, who need to be urgently trained. We have not seen anyone senior, no Hotel Manager in charge of the customers, and their well-being while on stay. Similarly, the restaurant La Galerie is a nice brasserie but not a gastronomic - as they pretend when you make the reservation. It’s such a shame as the building itself is really fantastic. A bit of customer care would make all the difference.
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