Hotel berhampiran Douglas Reynolds Gallery, Vancouver

Rood was tidy but too close from elevator It was unfortunate that we got this room we heard people taking elevator while they are chatting And staff was not really helpful and willing to do

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

Paradox has so far been the best hospitality and service experience we've had in years. Right from reception, room service to valet. They're friendly, extremely helpful, there are details that you'd never think of heated floors in the bathroom, filtered floral air in the washroom. Right in the middle of downtown, everything is within walking distance, the rooms are absolutely an oasis in the middle of a metropolis. Stay here!

I have some concerns regarding my experience at The Sutton Hotel. Firstly, I noticed that the front desk staff didn't seem very patient or eager to assist Chinese guests like myself. This made me feel somewhat unwelcome. Secondly, I found the hotel rooms to be quite dusty, despite our efforts to keep them clean. Surprisingly, the dust accumulated rapidly on the bedside table and telephone. I suspect that the air inside the room might be the cause of this issue, as even the air conditioning panel appeared to be covered in dust. I believe these observations are worth addressing by the hotel management to improve the overall experience for all guests, regardless of their nationality. It would be beneficial if steps were taken to enhance the cleanliness of the rooms and ensure a more welcoming and accommodating atmosphere for all visitors.

At less than 10 min walk to the popular Burrard St shopping area, it is very convenient for those who don’t want to rent a car to get around. Within one block of the hotel are several good restaurants, including Sushi Mugen, a popular Japanese restaurant. Other conveniences such as grocery store, convenience store, coffee shops, bars are within 3 min walk. Hotel is old but everything works, and while the price is not cheap at all, it’s probably cheaper than hotels in the Burrard St area. Local friends say that there’re generally insufficient number of hotels in Vancouver, so expect to pay more for less. Front desk staff was friendly, and the concierge was very knowledgeable and provided good information.

i enjoyed the hotel resort..Conveniently located in Richmond...Easily accessible to everything. Preferable to have a car. Sky train was avail , but we had our own vehicle. Resort fees includes the parking which is good compared to other hotels nearby that charges $50/night for parking. I definitely would recommend to stay here. Room sizes are large, good entertainment.

I had a really nice time at this home-sweet-home guest house in Vancouver. The house was lovely and cozy, with very clean rooms and great facilities that were just as good as those in a fancy hotel just like a 4-star hotel at a very reasonable price in Vancouver city. The owner of the house was friendly and made my stay even better. The house is in a great spot, super close to the airport and it's easy to get to downtown Vancouver. I really liked staying there. I can't wait to go back if I visit Vancouver again. It's a great place to be comfy and close to everything you. I'd recommend you to choose it when you visit Vancouver next time. 我在温哥华这家温馨的宾馆度过了一段非常愉快的时光。房子可爱又舒适，房间非常干净，设施一流，与豪华酒店的四星级酒店一样好，而且价格非常合理。房子的主人很友好，让我的住宿体验变得更好。房子位置很好，离机场超级近，去温哥华市中心也很方便。我真的很喜欢呆在那里，我想你也应该呆在那里。如果我再次访问温哥华，我迫不及待地想回去。这是一个舒适且靠近您所需一切的好地方。

The Hyatt was amazing with great service from the moment we walked in the door. We were able to leave our luggage while we waited for our room so we could explore the city. They were wonderful and cleaning our dirty towels and changing beds each day, the outdoor pool and hot tub were a welcome site after long days of walking. The only downside was the lack of restaurant access. 1 restaurant is barely open and the other is so high priced and doesn't deliver to your room. Thankfully Skip the Dishes was an option. Starbucks right in the lobby, can't go wrong with that!!

This is our second year in a row booking at the Element Metrotown Burnaby for our soccer tournaments. Roxanne in group bookings was super helpful and awesome to work with because she helped me organized the accommodations. I had no idea what I was doing. Rafael at the front desk was friendly, helpful and he remembers everything. The location was excellent with many food options, groceries, and a mall. The rooms were spacious and gorgeous with great views. The kitchen with full fridge was very convenient for 4 occupancies. The beds are also very comfortable. We will definitely return to this hotel.

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu