Pengguna Tetamu
29 Mac 2022
The food was absolutely excellent. I was shocked by this...being Cuba and their limitations in procuring food. The head chef would regularily step out of the cooking area to watch the guests eating and gauge their happiness with the food. I was quite impressed with this man. The other staff I interacted with with were rude and offensive, from the front desk to the buffet servers. My toilet wouldn't flush. I approached the front desk and was greeted with a snicker. It was not repaired. Two week vacation without a working toilet. Room key didn't work, I had to leave my door unlocked at all times because they were unable to fix it. Great chef, buffet egg lady was awesome, otherwise a bad experience. Never again.
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