Pengguna Tetamu
19 Disember 2024
We stayed for a night here before heading to Kovalam. The location is very well located amidst the backwaters and it truly felt like we were living within the nature as the name suggests. As soon as we reached there, it started to rain and we could see the nature bloom from the place. Me and my son had a memorable fishing outing here, my son was fishing was the first time! We had booked a Lake View Room but we found lizards in the room, understandably as we're close to nature perhaps. Upon reporting, the staff promptly took action to chase them away by burning some leaves, the smoke of which repels lizards. We also complained about the door knob in the room which was a little stuck. Upon this, Mr. Ratheesh immediately and politely asked us to upgrade to a villa, only available with them at that time, which we did. The food was good but a little improvement is needed in service. The service can a little quicker. Overall we had a pleasant and memorable stay. Rooms were clean and staff is also good. There is also a complimentary boat ride with a short route through mangroves. We could not enjoy anything else as time didn't permit. The property is exceptional but there is a a little scope of improvement, that's it. All in all we truly had a memorable stay there otherwise. Staying here, we could also visit Varkala before heading to Kovalam during our 8-day Kerala Trip which's a bonus! Thanks!
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