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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Hebat
69 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.6
Perkhidmatan4.5
Kebersihan4.7
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Atur mengikut:
Semua ulasan(69)
Ulasan positif(66)
Ulasan dengan gambar/video(44)
Penginapan yang hebat!(8)
Tuan rumah yang peramah(8)
Ulasan kurang baik(1)
Pengguna Tetamu
Villa Pantai Deluxe Dengan Kolam Renang Peribadi
Menginap pada Apr 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 24 Mei 2024
Walaupun hotel ini telah diubah suai pada tahun 2006, beberapa peralatan masih lama Sebagai contoh, rumah pasir tidak mempunyai soket USB.
Restoran ini mempunyai satu rasa, restoran water house dan bar kolam rumah pasir mempunyai makanan yang sama, dan makanannya tidak sedap.
Maka sebaiknya semak cuaca sebelum datang Disebabkan cuaca buruk di sini, semua aktiviti yang saya ingin sertai dibatalkan.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Tetamu yang Dihormati, Terima kasih atas maklum balas anda. Kami menghargai pandangan anda dan memohon maaf kerana gagal dalam beberapa aspek penginapan anda. Kami memahami kepentingan kemudahan moden dan pasukan kami pasti akan mempertimbangkan untuk menambah soket USB pada vila pantai kami sebagai sebahagian daripada peningkatan masa depan kami. Kami juga kesal kerana pilihan tempat makan tidak memenuhi jangkaan anda dan akan berusaha untuk mempelbagaikan menu kami untuk memberikan pengalaman masakan yang lebih memuaskan untuk tetamu kami. Berkenaan cuaca, kami faham ia boleh memberi kesan kepada rancangan anda dan kekecewaan yang disebabkan oleh pembatalan beberapa hidangan. aktiviti. Keselamatan anda adalah keutamaan kami, dan keputusan sedemikian dibuat untuk memastikan kesejahteraan semua orang. Yakinlah, kami akan mempertimbangkan untuk menawarkan lebih banyak aktiviti dalaman untuk memastikan tetamu kami menikmati penginapan yang menyeronokkan tanpa mengira keadaan cuaca. Terima kasih sekali lagi atas maklum balas anda yang berharga. Kami berharap berpeluang untuk mengalu-alukan kedatangan anda kembali dan memberikan anda pengalaman percutian yang lebih baik pada masa akan datang. Salam sejahtera, Ahmad Zahir Pengurus Besar
Pengguna Tetamu
Vila Tepi Pantai
Menginap pada Dis 2022
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 25 Jan 2023
Sepanjang perjalanan tidak begitu memuaskan. Pertama, masa pesawat laut yang saya minta adalah pada tengah hari pada 22hb, supaya saya boleh mengadakan lawatan setengah hari ke Male. Akibatnya, saya telah diatur untuk menaiki pesawat laut awal pagi. Hotel itu berkata kerana masa pesawat laut tidak berada di bawah kawalan mereka, dan masa pesawat laut keesokan harinya hanya akan diketahui selepas jam 6 petang sebelum 1 hari .Kedua, saya tidak tahu sama ada kunci bagasi saya dipecahkan oleh kakitangan pesawat laut atau kakitangan resort. Bagaimanapun, kunci bagasi saya hilang sepenuhnya antara pesawat laut dan daftar masuk resort. Ketiga. baik hiasan bilik hari jadi mahupun kek yang dijanjikan kepada saya tidak dihantar. Saya sakit hari itu, jadi saya tidak mengingatkan atau bertanya, tetapi saya rasa hotel itu benar-benar lupa, itu adalah kesilapan besar. Keempat, saya memberitahu bahawa saya sakit dan tidak selesa, bolehkah saya meminta sup panas untuk sarapan pagi? Meja penyambut tetamu berkata bahawa tidak ada cara, anda hanya boleh makan apa sahaja yang disediakan oleh dapur, yang saya boleh faham, Tetapi meja depan tidak mempunyai kata-kata kebimbangan dan salam! Saya berasa sangat acuh tak acuh!
Saya sangat gembira untuk memilih anda sebagai percutian pertama saya selepas covid, tetapi sekarang saya merasakan bahawa ini adalah kesilapan yang sama sekali.
Teks AsalDiterjemah oleh Google
Dylan Lim
Villa Kolam Renang Infinity InOcean Deluxe
Menginap pada Apr 2024
Melancong bersama rakan
49 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Mei 2024
Apart from the hiccup at arrival, the rest of the stay was great. Staffs were friendly and attentive. Food was great especially at Azzurro restaurant. The in water villa was superb. We did enjoy our stay greatly. Will definitely return in the future.
Nos gustó todo, la isla increíble. Villa playa nos gustó más que in Ocean, hay cosas mejorables pero en general muy top.
Terjemah
6/11
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback! We are thrilled to hear that you had an incredible time at Angsana Velavaru and that you enjoyed the beach villa. While we’re glad to know that overall, your experience was top-notch, we appreciate your thoughts on areas that could be improved, and we’ll certainly take them into account as we continue to enhance our offerings.We hope to welcome you back soon for another memorable stay!Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us!We are delighted to hear that you enjoyed the taste of our Western cuisine, the carefully sterilized tableware, and the high-quality drinking water in our restaurant. It’s wonderful to know that you found our pricing competitive during the peak season as well.We appreciate your constructive feedback regarding the beach villas and the overall service experience. Your input is invaluable, and we’ll ensure that these areas are addressed with our team.Regarding bookings through Ctrip, we understand the importance of providing a well-rounded experience that includes added value for our guests, regardless of the booking platform they choose. We will certainly review our existing packages with Ctrip to identify opportunities for improvement. Thank you again for your valuable feedback and for helping us improve. We hope to welcome you back for an even better experience in the future! Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your feedback!We are thrilled to hear that Appa’s enthusiasm and thoughtful handmade gifts added a special touch to your experience. It warms our hearts to know that you enjoyed the stunning white beach and that your children had such a wonderful time exploring the area, especially with the hermit crabs.We look forward to creating more special memories on your next visit! Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you found our in-ocean villas to be beautiful and that you enjoyed the serene environment of the resort, with its clear waters and fine sand. We take great pride in our dining options, and it’s wonderful to know that you appreciated the quality of our cuisine across our four restaurants.We sincerely apologize for the issues you encountered with flies and mosquitoes in the restaurant and your villa. We take your concerns seriously and are actively working to implement measures to minimize these disturbances. Our goal is to ensure that all our guests enjoy a comfortable and pleasant experience.Additionally, we appreciate your observations regarding staff engagement. We are committed to providing exceptional service, and we will be reinforcing training with our team to encourage a more proactive approach to guest interactions. A warm greeting can make a big difference, and we want every guest to feel welcomed and valued during their stay.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better stay!Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback following your recent stay with us!We are pleased to hear that you enjoyed the spacious villa, private pool, and reliable air conditioning. It’s great to know that you found our service and hygiene process to be up to standard and that you enjoyed the daily rotation of our culinary offerings.We appreciate your comments regarding the outdoor toilet and shower. We understand how this could be less convenient, especially with the presence of mosquitoes. Your suggestion to install a door in the corridor is noted, and we will certainly consider it as we work on improving our facilities.Our complimentary house reef snorkeling and sunset cruise are indeed one of the standout activities of our hotel. We are thrilled that you had the opportunity to experience the beauty of the sea and marine life.Thank you once again for your feedback. We look forward to welcoming you back for an even better stay!Best regards,Ahmed ZahirGeneral Manager
Pengguna Tetamu
Vila Tepi Pantai
Menginap pada Nov 2024
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 28 Dis 2024
Выбрали отель, тк очень любим сеть отелей Баньян Три. Остров красивый, виллы на острове небольшие, с разным оснащением, но в целом уютные. Почти все с собственными бассейнами (надо внимательно выбирать номер при бронировании). Нас сначала поселили в очень плохой номер с плохим заходом в море и какой-то трубой у пляжа, после нескольких просьб переселили в отличный номер с прекрасным тенистым садом. Есть зона вилл с хорошим пляжем (от 105 до 145 примерно), потом зона с кораллами. Домашний риф есть, но он не очень большой. На большой риф вывозят ежедневно на сноклинг (если погода позволяет). Водные виллы по размеру и оснащению показались более современными. Отель в целом не плохой, но Сервис требует улучшений! Совсем не внимательны к просьбам гостей! Персонал ресторана очень медленно работает. Если на ужин заказываешь бутылку вина, принесут как раз к завершению ужина(( На сноклинге видели черепах, акул, скатов и мант. Море великолепное!
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us! We are pleased to hear that you found the overall value of our resort to be worthy of your stay and enjoyed the in-ocean villas. It’s great to know that you appreciated the sea near the beach for swimming and had the opportunity to see the tamed sharks.We understand your concerns about the snorkeling experience. Unfortunately, the coral bleaching event in 2016 affected over 70% of all corals in the Maldives, which has had an impact on the underwater ecosystem. While this event has led to some challenges in coral health, we continue our efforts to plant new corals and nurture the marine life around the resort. We are optimistic that these efforts will help restore the vibrant underwater world over time.Once again, thank you for staying with us. We hope to welcome you back for a more enhanced experience in the future!Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your positive feedback with us!We are thrilled to hear that your experience at the in-ocean villa exceeded your expectations, particularly the quality of our all-inclusive meals. We are delighted that you found the snorkeling experience to be excellent as well.However, we apologize for any inconvenience you encountered with our email communication prior to your arrival. We understand the importance of timely and efficient replies, and we will address this issue promptly to ensure a smoother experience for our future guests.It's wonderful to know that you enjoyed the service at our Azzurro Restaurant., and your appreciation will definitely pass along to our team, including the gentleman who assisted your family. We are glad our staff could contribute positively to your stay.Thank you once again for visiting us, and we look forward to welcoming you back!Best regards,Ahmed ZahirGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share with us your recent experience at Angsana Velavaru!We are genuinely sorry to hear about the delay you experienced during your check-in process while transitioning from the in-ocean villa to the beach villa. We acknowledge that this falls short of the service standards we strive to provide. We understand the frustration caused by the extended wait, especially when you were eager to explore the stunning beauty of the Maldives.Your feedback is extremely important to us, and please be assured that we are taking this matter seriously. Our team is conducting a thorough investigation into the circumstances surrounding the delay to prevent any recurrence in the future.Our commitment is to provide a seamless and delightful experience for all our guests, and we regret falling short of your expectations. We hope that, despite this initial setback, you were able to enjoy your time at Angsana Velavaru and make the most of your stay with us.Once again, we apologize for any inconvenience and sincerely hope you will give us another opportunity to provide you with the exceptional service you deserve. Your satisfaction remains our top priority, and we look forward to welcoming you back for a more enjoyable visit next time.Best regards,Ahmed ZahirHotel Manager