Pengguna Tetamu
1 September 2024
Maxi Velingrad used to be my favorite hotel for over 15 years, but not anymore. Very far away from 5 stars service and facilities. The hotel is outdated-dirty carpers, leaking bathroom, peeling off spa, half of the jacuzzis are not working, restaurant cutlery is disguising, etc. Avoid packages with dinner, because the dinner is monotonous and mostly some unrecognizable casseroles. The room I got this time was far away facing the warehouse and garbage bins. Receptionist called it “deluxe” and the price was higher than the advertisement. Their rooms are the same in the whole hotel, none is deluxe or standard. The spa is noisy. Despite the sign “kids under 12 not allowed “, kids are inside talking loudly and running between saunas.
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