Hotel berhampiran Sanjeeviraya Hill சஞ்சீவிராயன் மலை, Vellore

The location of this hotel is the best part. The rooms are spacious, ac works good, bathroom neat and clean, but the hotel doesn't serve food. It's got good restaurants like anatham, darling bakery around the corner and coffee shops surrounding the hotel. The parking is right opposite the hotel.

We stayed at this hotel for a night in Feb 2024, essentially as a stopover, in our long road trip. We chose this property, based on available reviews. However, our choice proved to be a very bad one. I would normally like to start any review with positive and desirable aspects. However, I really struggle to recall anything positive about this hotel, except maybe the decent South Indian breakfast. The hotel is located in a very very crowded noisy area. One would struggle to even briefly park in front of the hotel, to alight. The underground car parking area (which is connected to hotel lobby through a lift) has a very muddy, extremely dusty and uneven floor and is worse than a badly maintained horse stable. We were given a room in the Ground Floor. Barely two hours after we checked in (of course, after providing all our identity credentials) say around 6pm, some stranger knocks at our door and demands the details of the occupants of the room. We asked the intruder to get lost and later complained about this with the management. The GM subsequently tried to justify saying that the person was collecting occupancy report. This is plain horrible and totally unacceptable and I have never come across this in any decent hotel. We paid over Rs. 4000 as room rent for a night stay. And this is sheer waste of money! The linen provided had a brown tinge. The split air conditioner was spewing water droplets through the night and we were not told about the so called remote-controlled fan. The back of the hotel is a deserted area, infested with undesirable people who were making loud noises throughout the hotel. The hotel lobby is nothing to write about and so is the quality of the rooms. The maintenance of the room leaves a lot to be desired. In short, this is a hotel where I will never venture to stay again. I really regret writing a not so positive review about any hotel. But then the facts and circumstances have to be shared, without being coloured!!

Hotel room is clean. Bath room and toilet clean and good. But no food available in hotel. Don't expect any thing more. Just stay and come. Foot late check-out&early check in they are charging hourly. No discussions

Dear Sir, Good Day!!! Booking Name : John Jijo Room No : #309 Date of stay : 25/01 to 26/01 I hope your doing great !! I just want to share some feedback of our stay in benzz park vellore on 25/012024 to 26/01/2024, so, I booked the room through make my trip. On 25th morning I called to the property and spoke to Ms. Sakthi regarding my late check in and I requested for late check out as well ,as soon as I ask for the late check out she was pointing about the tarrif for the late check out then I told her ok madam I will come directly an speak to you regarding this and i disconnected the call. I checked in at the hotel at around 6:00pm and I was again asking to Ms. Sakthi regarding the late check out the moment she said ,sir you have to pay half a day charges and I asked her how much is the half a day charges, She said Rs 2,500 need to pay. I agree to pay and i went to my room, Then I had my dinner in the restaurant which is close to the reception. The next day on 26/01/2024, I called to the room service around 12:00pm and requesting them to make a pesto sauce pasta ,first there were some Lady spoke to me and she passed a phone to some gentle *** then the gentle *** said sir I will give a call back regarding your order and he disconnected my call. I was waiting for this gentleman callback for more than one hour but I didn't not receive any call from them. Then I decide to have a lunch outside and i went out. Again !!! I called the room service at 4:00pm to place a order for a chicken grilled sandwich there was a gentleman took my order and he said to me it will take 25-30mins to deliver to the room, I said that's fine go-ahead with the order , Then I was waiting for my sandwich more than 40mins again I called the room service again and I asked what happen to my order, the gentleman *** replied to me that he have plenty of orders itseems so that's the reason it taking much time. Again I am waiting for my order. Mean while there was call i recieve from the reception I don't know who is the person who called me at 5:30 pm,,if am not wrong it would be Ms.Sakthi. So from the reception some lady called and said that I need to do the check out as soon as possible time, I replied to that lady in a polite way. Madam the reason Iam doing late check out is my transit train time is night 10o clock so atleast I need the room until 7:30pm. And again she was requesting me to vacate the room by 7:00pm because they are filled with booking so I need to clear my room and they will clean the room and give it to someone else itseems. After finishing all this conversation also i didn't receive my sandwich which I order at 4:00pm then I lost my patience i step down to the reception and I met Mr. Vinay. I explained everything about all the issues which am facing then he apologize to me then finally i received my sandwich at 5:40 pm if am not wrong . Regarding the cleanliness of room is not up to the mark ,the room which I got (#309) is worst in condition the bed line

Yes. The Hotel is very good and cleaning and other services are better than thought. Proper arrangements of furnitures and comfortable accessories for controlling A C and other devices. Overall a good experience

The USP of this property is it's location. Situated a few minutes walk from the CMC , it's a perfect stay for patients visiting the hospital. Booked a non a.c room over phone. Reception is spacious and exudes old world charm . The room allotted was airy and of standard size. There was no bottled water, no tea maker. intercom and TV were non functional The wash room was small, dank and the commode had seen better days. The cover came off the hinges when I tried to lift it. After much persuasion, shifted to another room. The wash room was same as the other room, but the commode cover was fixed. Went for meals at the roof top restaurant. Both food and ambience were excellent. Even if someone stays elsewhere, must try their food. And the buffet breakfast was also up to the mark. The management should take note of points mentioned here, so that a guest's stay in this property is comfortable.

Stayed in this hotel with family for one night. Access to the hotal and external facade are good. It has enough parking space. The rooms are decent. However it offers poor room service. Probably they are under staffed and hence least bothered to serve you in the room. Tea was served after half an hour. For dinner again no sign of food after half an hour of placing the order. Reminded them. No joy. Finally after agonising wait of 45 mins called up again and canceled the order. Went across the road to another restaurant and got the food parcel. It also lacks in basic hospitality processes. Cleanliness of wash room was an issue with marks /spots on tiles adjacent to commode. Worst of all no soap dish in shower area. Nobody from the ***agement seems to have noticed or never inspected. Breakfast served in the restaurant was another horror as far as cleanliness and service goes. It is a good property but lacks in service and basic hospitality

One of the hidden secrets in Vellore to get the accommodation lies with Darling Residency. Don’t get fooled by the lack of huge entrance and foyer. The rooms are fairly large sized with king size bed, working table and a chair and very nice bath room. All the amenities are standard and I had no issues to address. Being a frequent traveler to various places both in India and abroad, I can safely say that I was very much comfortable. I also enjoyed sumptuous and tasty food in the attached vegetarian restaurant. Last but not least is that the employees ( from front desk to room service) are extremely courteous and helpful. I will definitely visit next time.

Stay was excellent people are extremely great and helpful but post stay makemytrip services in the arranged vehicle were pathetic i being their elite client suffered a lot and inf-act their customer service representative kunal and garima made fool of me. I requested for preponed of vehicle and called them at 11 am to preponed vehicle from 5 pm they just make fool of me and still at 3 pm when i finally called them message is that vehicle will come by 5 pm