Hotel berhampiran vanua complex, Viti Levu

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

My husband and I stayed at Nalagi Hotel for 1 night as we had an early flight out and it was close to the airport and relatively cheap. Our room was spacious and clean with a small balcony. We ate at the rooftop bar which has spectacular views and a big swimming pool. Very comfortable transit hotel if you want to be close to the airport when coming from other tourist areas. (Nadi not a tourist destination for us). The concierge called a taxi for us in the morning and it cost $20FJD to the airport.

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Myself and the family stayed at the Intercontinental late May 2023 and had a lovely time. The resort and grounds are in great condition and well maintained. We had a beach view room on the ground level which was wonderful as it came with a well sized outdoor patio. The beach is amazing, one of the best I have seen at Fiji, there was the option for some waves at one end of the resort while at the other end was much calmer and shallow for a long way which was great for a 5 year old to play around in. The pools were a bit cold but that was great as meant more time in the ocean. The day beds were great and could generally one someone along the beach. Food was not bad and of course the staff were amazingly friendly again.

We only stayed two nights but really liked the hotel. This was a 'try out' stay for us! This is definitely not a 2 star rated resort. Alot of work has been completed here. The rooms are very contemporary and well appointed. The pool is sparkling clean! Well done ro Ronnie the pool attendant who takes great pride in keeping the water crystal clear. A new deck is to be built around the pool in 2024. Tui was excellent with his cooking demonstration and Masu was very funny behind the bar. These guys added to the quality of our short stay! The dining area, unlike the bures is very bland and really needs some Fijian character. The food is, at best, very good. Slightly more pricey than other resorts we have stayed in at Fiji over 5 weeks in 2023. The cocktails are also more pricey. Unless you have a car, the resort appears isolated from other eateries. Overall though, we enjoyed our two nights and would consider a return.

房間中規中矩吧，但沒有被子，床上就一個床單，上麪加一個針織的床笠，我是把兩個床的床笠都蓋在身上了。 酒店的兩家餐廳，靠泳池邊的是印度餐廳，我的胃不適應，靠近碼頭的是吃早餐的地方。晚餐在那邊也吃過一次，還可以。兩個泳池，一個親子泳池，一個成人泳池。 早餐的話，就那麼回事，對付一口吧，酒店停車免費。 有小姐姐跟我說在checkin的時候發現前台會主動送西方人貝殼項鏈作為歡迎禮物，中國人沒給，但你跟她要，她就給你。