Vila di Pemenang

We booked Ke rensia villas for part of our honeymoon. Before we arrived, we messaged via *********** to ask if it was ok if we checked in at 12pm as that's when our boat was arriving. The owners responded and said yes, that would be fine. We arrived after a very long journey on an extremely hot day. Both of us were pouring with sweat after finally reaching the hotel with very heavy bags. When we arrived we were told our room wasn't ready and wouldn't be for another 2 hours. We were told 'you can walk around for 2 hours and come back'. When we insisted we had already arranged an early check in, the female member of staff who works on the desk was extremely rude to us and shrugged her shoulders and said 'that's just our check in time'. Eventually we were seated in the restaurant, Lockdown Kitchen and the staff said they would get a villa ready for us. When we were finally shown the villa, we were really disappointed. It was dirty, with a filthy breakfast bar area and there were several dead insect stains on the walls and a dead, squashed cockroach on the floor. The bedroom was extremely dark and dingy too, with a very hard bed. It was definitely not the romantic villa in the photos. To make matters worse, the location of the villa meant that ants, flies, enormous spiders and other flying creatures constantly came into the kitchen area and then also into our bedroom. On several occasions we had to call the front desk to have very large spiders removed from our villa because they kept ending up in our bedroom. It was really difficult to relax and go to sleep at night when we were worried about huge spiders coming under the large gap under the door and into our bedroom. On the first night some of the electrics in the villa complex also went out which meant our garden lights stopped working and we couldn't sit by our pool in the evenings. This still wasn't fixed when we checked out. Breakfast was average. I tried two coffees while we were here, both of which were abysmal and had to be thrown away. The banana pancakes I had were passable. You also couldn't close or lock the bathroom door from the inside which meant there wasn't much privacy going to the bathroom. Overall this was an extremely disappointing stay. The only plus point for this hotel was the lovely male staff members who were really friendly and helpful. However we would definitely not stay here again when we return to Gili Air and will not be recommending this hotel. This stay nearly ruined our honeymoon and we desperately wished we had booked somewhere else. In conclusion, the female member of staff here needs some customer training and if you like clean places and you aren't a fan of insects you definitely shouldn't book here.

We had a great time in Bel Air resort! We arrived very spontaneously as we decided to stay longer on the beautiful Gili Air island. The other hotel we stayed (but did not have a room available for the next days) recommended this hotel. I can understand why, staff is super friendly and really go above and beyond. Room was clean and nice and the pool was clean too which seems an exception on Gili air. Will come again and recommend to others!

Роскошная вилла, с которой не хочется уходить. На виллу можно заказть завтрак, массаж, йогу. Персонал очень дружелюбный и всегда готов помочь.

We had an incredible stay at Meno Island Villas! We had the 2-bedroom, private pool villa and stayed for almost a week. 'Google', Din, Yan, and As were awesome hosts, super friendly and always smiling, they went out of their way to ensure our stay was comfortable and fun. Our rooms were very comfortable, and had everything we needed. We loved using our private pool 3/4 times per day. We also had breakfast included each morning, with a good menu to choose from. It also happened to be my birthday during our stay, and the guys went out of their way to not let me forget it! They also catered to our every need, helping us carry our bags, ordering and delivering food like 'room service' from across the island, a never-ending supply of Bintangs, helping us get the best prices on tours, the service was better than I would expect at home. Could not be more complimentary!! In terms of location, getting around Gili Meno was easy, we walked everywhere (but you can take a horse and cart). You can also rent a bike, but be warned, some areas (particularly on the tracks closest to the ocean) are very sandy, so you would have to get off and walk those, but the further inland you go the more ridable the tracks. Meno Island Villas is pretty much in the centre of the island, so its close to everything. It's roughly 10mins walk to the west coast where the best snorkelling spots are (statues and turtles) as well as all the good bars/restaurants on the island. It's maybe 12mins walk the other way to the east coast where the port is, and probably 15mins to the top of the island where the best sunrise/sunset is. We explored Gili Air and Gili Trawangan on day trips as well which 'Google' helped us organise, and these were very enjoyable, I'd highly recommend going to both of them too. Gili Meno is definitely the quietest of the 3 islands (particularly during the evenings) if that is what you're after, but the snorkelling spots are PACKED during the day. A local described the islands as Meno is the honeymoon island, Trawangan is the party island and Air is the mushroom island! Getting between the islands is very easy. I suggest approaching people directly yourself though, don't go through the shuttle companies and pay 450pp, we averaged 250 for 4 people on private boats, so you can definitely negotiate pretty heavily. In the end, we had an amazing time, filled with great memories and we didn't want to leave!

Our stay in the hotel was for 7 nights and we loved every bit of it . From the moment we walked in , the feeling of absolute relaxation and being at a chilled out place started to be felt . We were told by the owner that we are the first guests after the pandemic and he and his family went out of the way to make us feel at home . my 2 children (7&4 years) became friends with the owners children which were also of the same age group . The property is in the middle of the village and has a unique rustic appeal and charm to it . I loved the interior design which reminded me of my ancestral home in my village . very authentic . ( reminded me of my childhood) . Mango trees in the orchard right next to the pool , multiple vegetation enhanced the experience . As the property is in the center of town so very convenient going anywhere . Multiple food joints , bars within walking distance . there are multiple things which can be improved but I fear if those improvements are done , it will lose its charm and authentic touch . i wish it to remain the same . we started missing it as soon as we left and will definitely be back .