Cari Vila di Matale

The experience is so different to hotel living! Nestled in kandy, among luscious green trees, warm people and a personal butler - certainly an experience. While the loaded pictures are that of the tent - the tent is not a positive experience for everyone! We asked to move to the private villas at the top of the hill - where one could actually hear the azaan (call to prayer) 5 times a day from the valleys in front of you! The people at the resort: omg! This review matches my comments of that at the Hilton in yalla! Mr haleem, Mr Sanjeev and my personal favourite ❤️ personal butler Mr Nilantha Sisira Kumara - you are an outstanding human being- your attendance to us at breakfast - served on a table that felt like we’re at home, checking up on me when I didn’t make it for breakfast or lunch - and attendance to my laundry when I spilled hair serum on two white outfits! Mr Haleem - thank u for the complementary meal on day one! Mr Sanjeev, thank you for coming to check on the laundry to see how best to help me! Thank u to the warmest, kindest, most gentlest carying human beings that have cross my path in life! While Kandy is not a place I will necessarily visit again - I will probably come head to this very place to escape the hustle and bustle of life! Oh and the chef - you make the most awesome parathas! There were days I could have settled for just a paratha and a coke! Keep it up - you gorgeous human beings! Thank u kumara! 🥰 ( pics loaded are of the tents and not the room) and does not do justice!

非常推薦的度假村酒店！之前一直訂的是酒店，無意中訂到這個，辦理入住的時候，看到一個個獨棟別墅，立即決定續住一晚。房間面積很大，各種設施非常齊全，適合家庭出遊入住。酒店裡的林木厚大茂密，全是原始的、自然生長的。小鳥一樣大的蝴蝶翩翩飛舞，鳥兒啁啾，蟬聲悠揚……住在這裏，有一種遠離塵囂的感覺，下午遊個泳、躺躺吊牀都很贊，晚上的時候，還能看到漫天繁星，真是有一種回到童年的感覺。 老闆是中國人，特別細心，看到我們有同伴腸胃炎，還特意為我們熬了一鍋白粥。前台小姐姐們也很可愛、熱情，每天各種主動提供服務，去附近的獅子巖、丹布勒石窟也很方便，下次還要找個機會來。

I had an excellent experience with my stay in Amaya, a beautiful place to relax and yummy buffet breakfast with many regional food to choose. The room was definitely the biggest I’ve ever been and very clean. I would definitely recommend and come back again

As someone who has visited quite a few places abroad and locally, I have never visited the hotel that was so well thought out from construction and where the owners put a lot of love and care into the creation of the property. That is tremendously let down by the distasteful lack of service and cost cutting by the management company, which in this case is Thilanka. Starting off with the welcome, the security attendant was not bothered and just directed us to another place. No welcome towels or ease of check in. As a local group we were treated as some sort of unwanted vagabonds. Upon check in, out of 6 rooms, 5 were checked in and a single was not. The front office manager Hasintha was rude and just said hotel policy is 2 pm check in. He did not offer any apology, any reason and he didn't make any effort to correct the situation. When we went to the rooms there was no linen, no bath mats, no amenities. We informed the reception and they reverted that the linen was in the laundry so therefore there aren't any towels! We made it a point to inform the GM and to try and rectify the situation. He did get the housekeeping to provide the linen. Along with a few amenities and this was appreciated. However this was followed up with even shoddier service from the hotel staff. The lunch was a cheap cost cutting approach of just a sri lankan lunch, with barely any meats. The same can be said for the breakfast, which was mediocre. The place is very overstaffed, but nobody is actually doing anything or making an actual effort. The management don't seem to be concerned. The 24 hour reception seemed to be closed at 10 30 pm. We were yelling for a staff member and a dishevelled individual came out, we requested for some water and he just informed they had run out of water! We were obviously irate so we started making a fuss, at which point he called the housekeeping department and we suddenly got water. The next day when we asked for toothpaste or a dental kit they informed they don't provide those. However for the foreigners they are provided with all the necessary amenities. I understand if they don't want to stock it, but if you call the reception and ask for a dental kit, it is completely unprofessional to refuse and just state that they don't issue them. The good things are about the property is the maintenance and the landscaping. However the service and food is what really destroys the reputation Its dissapointing because the property looks like it was a great property that is ruined by bad management. Cheap ideas like cutting off the air conditioning in the restaurant and just switching on the fans and opening the windows in the scorching weather is just short term gains, and affecting the future of the property. The construction and fittings have been done with care. However the property staff needs to have a major change in their approach to customer service.

The resort is good choice for stay at Sigriya. The supervisory staff is very professional and made stay very comfortable. The personal supervision of services to guests by Mr Ravindra, Resort manager and Ms Premali, front office made our family stay a very unique experience. Food specially the local cuisines were delightful. Overall good value for money

We had such a lovely relaxing time at Kalundawa Retreat! It’s the first time our kid experience such a place with paddy felids! Words can’t explain the nature there! Staff is very friendly and we feel their max effort to make our stay comfortable. Pls go with the correct mindset to enjoy the place. It’s on top of water , around trees and animals so pool will have dry leaves and deck gets messy accept the facts n go n enjoy life there! I will recommend this place to everyone who wanna go and have a quality nature time

Отель мне понравился за бассейн и аккуратные корпуса. В номерах деревянные двери на балкон, на первых этажах с балконов можно выйти прямо в бассейн. Мы покупали 2 ужина по 3600 рупий с человека. В первый день еда была не особо вкусная – всё было острым, мне понравились только жареные баклажаны и десерты. На второй ужин еда была вкуснее, зато десерты не очень. Из фруктов, как и во всех отелях Шри-Ланки были арбузы, ананасы и папайя. На завтраках не было сыра, это печально. Спасались омлетом. Самый ужас – кофе из пакетиков. Для отеля за такую цену —непозволительно. Коктейли стоят 1800 рупий, маленькие и некрепкие. В первый день сказали, что у них в праздник полнолуния алкоголь не подают вовсе. Отель могу порекомендовать на 1-2 ночи. Удобное расположение, большие номера, хороший бассейн.