Pengguna Tetamu
12 September 2024
I would strongly advise travelers to avoid this hotel altogether - working with them has been by far one of the worst travel experiences. I had checked into the hotel a couple of weeks ago as a solo female traveler and was waiting to write this review based on the outcome I received from Expedia, which just arrived in my inbox. A few hours after I had checked in, I was leaving the hotel for dinner, when I was followed out (for an entire block) by a man who was very clearly a friend of the receptionist - I had left minutes prior, and he had run to catch up. He asked me if I was single and whether or not I was alone. I specifically told him that I was in Vilnius to celebrate a friend's birthday, to which his response was "I was asking whether or not you were alone in this hotel, not if you were single." When I said I was with someone in the hotel, his response was "but whom?" This man was incredibly creepy, and I felt incredibly unsafe. I promptly contacted ******* to get my money back so that I could put it towards another hotel in the area, as I did not feel safe returning to the hotel where this man had 1) asked me on multiple occasions whether or not I was alone and 2) was friends with the receptionist, who knew I was alone. The hotel owner/manager refused to refund the money "under any circumstance." I would highly recommend staying at a hotel where the safety of the visitors is of paramount importance to the owners. There was no way I was going to stay there and put myself in danger, and I encourage you to do the same. There are also many hotels in the heart of Old Town that are marginally more expensive, but the staff genuinely cares about safety and the residents staying.
Terjemah