Verified traveler
5 Disember 2023
The staff was helpful and courteous but that was the extent of the good things about this stay. The doors were extremely hard to shut and needed to be slammed in order to close securely. The curtains in my room completely covered the heating unit so I had to rig them up with a chair and the lamp in order to get heat in the room without allowing too much light to come in. The worst part of my stay involved the other people staying in the hotel. My daughter and I were in the area for a soccer tournament. There was a group of teenage girls running around the hotel after 10pm making a lot of noise. They threw a rock at my window and purposely crashed into my door twice, the second time hitting it so hard that the door came open. Fortunately I had the security latch on so it didn’t open all the way. When I called the front desk, he spoke to the girls that were attacking our room and I had no further trouble with them. I contacted the hotel manager afterward and although he acted like he was sympathetic, he did not give me any compensation for my horrible experience nor was he cooperative in my desire to press charges against the individuals who broke into our room. The only concession he gave was to say we could have a room upgrade on our next stay there. Not a chance we will ever go back there again.
Terjemah