Ulasan Park Hotel Vitznau

Great hotel, but some restaurants weren’t open.

本來覺得這酒店挺好的，好位置，好房間。走的時候發現居然因為停在酒店門口10米的地方吃了張罰單。説是用德語在某個地方樹了個牌子，説不能停那。我們是懂德語的，沒看到，接待我們的服務員看起來很熱情，但居然眼睜睜看着我們停車不告訴我們不可以。事後我寫信給官方email，居然言辭非常傲慢的回覆説，是我自己的責任，説他們官方語言是德語，我們沒看到是我們自己責任！豈有此理！

慕名而來，果然名不虛傳。景觀、房間設施絕對的頂流。儘管時值淡季，服務依然出色。樓下的米其林餐廳的菜式感覺沒有那麼精緻

非常漂亮的湖景，雖然價格高，但是很值得。就是餐廳的價位太偏高，分量小的有點離譜，味道又很一般。

스위스에서 제대로 휴가를 즐기려면 꼭 한번 가보세요!프라이빗한 호텔공간으로 사람들이 붐비지 않고 인피니티풀에서 바라보는 경치 역시 대단해요!게다가 루체른 호수에서 잠깐의 수영도 할 수 있어 남다른 느낌입니다. 직원들도 엄청 친절하고 시설 역시 최고급이니 비싸긴해도 꼭 가보시길 추천합니다!

The people, service, facilities and location are one of a kind. Everything was impeccable from the moment we were picked up to the time we left. I would recommend this hotel to anyone looking for exceptional service and location that will leave lasting memories.

Staff is superb. We ran into an issue (nothing to do with the hotel) and they have gone above and beyond for us. They really have made things so easy for my family and we are truly extremely appreciative. Not all hotels treat guests with such high level of service, this place is top notch all around.

the best leisure hotel in the world! absolutely fantastic! we have travelled around the world and stayed in many luxury 5 star hotels. nothing to compare to the Park Vitznau Hotel. the location, the amazing building, the rooms, the restaurants, the spa, the pool, the lake! all absolutely the best. and most of all - the staff! so professional, so friendly so helpful! thank you for this amazing vacation. we look forward to next year!

**Lake Lucerne: A Stunning Oasis with a Quirky Twist** I LOVE Lake Lucerne. It’s a place where stunning and serene meet in perfect harmony. If refined luxury is what you're after, this lake and its surroundings will pay off in spades for you. Now, onto the hotel itself: from the outside, it’s an absolute gem—a castle-like structure exuding grandeur and luxury. But step inside, and you're greeted with a sensory assault. It feels like the owner, perhaps a successful business mogul outside the hospitality world, decided to dabble in interior design, resulting in a bizarre blend of a sanitarium and the Mad Hatter’s tea party. "Unnecessarily confusing" would be putting it mildly. The furniture, drapes, elevators, and even the spa are a chaotic mix of designs and patterns that clash at every turn. Each suite is named and styled after an obscure inventor, complete with their portraits staring down at you in the bedroom. I ended up taking mine off the wall and hiding it in the closet. And then there’s the high-tech shower. It seems like a competition to make showering as complicated as possible, with an array of knobs and settings that require a laminated instruction card just to figure out. Every shower feels like a test of patience, leading to perpetual frustration and more than a few choice words. In summary, the hotel’s interior design is a prime example of how the urge to be original can sometimes backfire. More isn’t always more; sometimes, it's just too much. This beautiful building in a stunning location deserves better than one man’s misguided attempt to be different.

Imagine the most beautiful 5 star property with the kindest staff you’ve ever met. Stunning views, beautiful spa amenities and incredible food. Now take that image, and add hoards of unsupervised, feral children. We had the absolute worst experience at this hotel despite reading incredible reviews. I will admit that my expectations were high, but this experience would have been bad at any hotel let alone a 5 star property with the reputation of the Park Hotel Vitznau. Children were running around and screaming everywhere, there was absolutely no escaping them. Jumping into the pool and splashing everyone around them, running through the chairs and screaming as they ran back and forth between the pools and the lake, taking out all of the paddle boards and leaving them to float in the water, taking up all of the cabanas and chairs with their shoes and clothing strewn everywhere, leaving half consumed bottles of water and tea rolling around the floor. Absolute chaos, and this was in the pool/lake section. Below in the spa section where the beautiful saunas and cold plunge pools are located the masses of children were just as wild and poorly behaved. Filling up the foot baths and splashing at each other, spilling nuts and tea all over the counter, running in and out of the sauna rooms, leaving wet towels all over the place (the poor staff was doing their best to keep up). We spoke to the spa director and shared our concerns as did several other guests who had the same experience day after day. We were assured they would enforce their rules about adult supervision and try to minimize the amount of children in the designated quiet areas of the spa (like the saunas and cold plunge pool). This did not happen. There was not even a moment of peace and we were absolutely miserable. We could even hear them at times during our massages. While this was the least of my concern, there was also no shortage of influencer types taking constant photos and videos. Honestly I don’t care about the photos, but they kept videoing and panning out so we were absolutely in their videos. At one point we smiled at waved at the camera to make a point, luckily that girl took the hint and stopped videoing near us. We finally gave up and returned to our room (where the air conditioning was broken) to get ready for dinner. We enjoyed an incredible meal at Focus Atelier, which has 2 Michelin stars, but could still hear the screaming children down in the grill restaurant. Children even ran through the Atelier patio a couple of times, but the restaurant staff was very proactive in minimizing these kinds of interruptions. I had an extensive conversation with the manager on-site the next morning and shared all of this feedback in detail. They offered to take a few francs off of our bill, but the money is irrelevant when you are purchasing an experience like this. It truly is about the experience, and I can confidently say mine was in absolutely no way what I expected based on the

Park Hotel Vitznau is an amazing hotel, and, as a matter of fact, our favorite worldwide. It is truly 5-star plus experience. Exclusive in every way with beautiful spacious suites, great restaurants, a bar with a variety of drinks and cocktails, an amazing spa and all surrounded by striking scenery.

Lovely hotel for a holiday. Great location, nice staff, terrific restaurants, Wonderful spa and being able to swim in the lake in warm weather. All this makes this hotel one of the best in Switzerland. All in all it's good. Feel free to come and have a relaxing holiday. All the best Vladimir

I paid $9,300 (approx) up front for 3 nights for our family. I indicated 2 adults and 2 children. Got a confirmation and bought PLANE TICKETS! A month later they emailed for more money. They charge an extra 100 CHF per kid per night over the age of 3. I had not indicated my children's ages. They were asking for another $670 (approx). I complained to hotel manager that this is bad business and a terrible way to start my trip. They insisted I pay or cancel. I canceled - we are going the the Mandarin Oriental in Lucerne instead. Beware of extra fees after you pay! ...some 5 star hotel!

Great hotel, great staff everything was perfect the accommodation was really amazing with most beautiful view the staff was very friendly and helpful the bar and cigar lounge was fantastic. I recommend everyone visiting vitznau should book in this hotel.