Hotel Thermen Bussloo - Apeldoorn

We have been here in the past and it has been amazing. The hotel, sauna,restaurant, Everything was amazing. We live in the UK. Do not get any time together as a couple and I am a full-time carer looking after our nine-year-old who is neuro divergent. For many months I had waited for the Christmas holiday package to come after a member of staff at thermen bussloo had told me on the phone that the Christmas package deal would come out at the end of September or the beginning of October. I have now just found out over the phone that they will not do a Christmas package at all and that we will have to pay more than €100 per person extra to get the same items that we would have gotten in a package deal. We are rarely in the Netherlands and this was such a special and important thing for us to do and they will not even honour the price. A member of staff has told us months ago that a Christmas package was coming up at the end of this year, I guess making money is much more important than anything else, but we will not be able to go here now , because it will cost us approximately €564 instead of €300. We feel so disappointed we do not get a break in the UK and part of the excitement of coming to Holland for us was the opportunity to go to the sauna for two days whilst my friends look after our daughters so we waited for this Christmas package deal for many months, but they will not honour the price of the ‘herfst arrangement’. we still would’ve spend enough money here anyway, but I guess they want more money and we will not be able to come because of this greed. We are very disappointed with Thermen Bussloo.

Lovely clean hotel rooms , coffee machine available, the restaurant was nice and I loved the food but one of our party was celiac and her choices were limited . It would have been useful if they were not so secretive about their secret menu. The waiters was lovely. Loved the spa. But if a spa Disneyland but it was really perfect had a fun weekend away with health benefits.

Wir waren vom 03.10. - 04.10.2024 bereits das zweite mal im Hotel und in der Therme. Der damalige Besuch hat uns sehr gefallen, darum haben wir erneut hier eingecheckt. Das Hotel, die Therme und auch die Gastronomie haben uns überzeugt. Die Saunen, die Pools, wie auch der Saunagarten sind einmalig. Hier kann man die Auszeit sehr genießen. Das Personal ist sehr hilfsbereit und zum großen Teil auch deutschsprachig. In der Therme gibt es keinen Stillstand. Renovierungen 8und Neugestaltungen werden permanent und ohne große Belästigung durchgeführt. Sehr lobenswert zu erwähnen ist auch die Küche. Das Überraschungsmenü hat unsere Erwartungen noch übertroffen. Wir haben bereits wieder reserviert. ;-)