03 Hạ Long, Street, Thành phố Vũng Tầu, Vung Tau, Ba Ria-Vung Tau Province, VietnamLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
58 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.3
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(58)
Ulasan positif(53)
Ulasan dengan gambar/video(24)
Penginapan yang hebat!(20)
Pemandangan laut yang cantik(13)
Tuan rumah yang peramah(12)
Kolam renang yang bagus(11)
Bilik yang hebat(6)
Sarapan pagi yang lazat(5)
Ulasan kurang baik(5)
Richard P.
Bilik Deluxe King dengan Pemandangan Laut
Menginap pada Nov 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Nov 2024
Amazing reception to celebrate our wedding anniversary. Our room was decorated and full of nice details for the occasion.... Thank you so much Mercure Vung Tau Resort, we areally appreciate it.
Great value for money, nice staff, amazing food and amazing facilities with swiming pool and in front of the sea... all perfect...
Will comeback...
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr Richard,Thank you for your rating and we are glad you enjoyed your stay at Mercure Vung Tau. We hope to welcome you back soon!RegardsThien Dao Assistant Guest Relations Manager
Pengguna Tetamu
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Apr 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Apr 2024
The room was excellent, from design to cleanliness, love the body wash and shampoo. One of the most comfortable hotel room with silence air conditioning system. And I don’t doubt that they have an excellent housekeeping team in this property. However, the restaurant staff need to improve their service ! Sorry but you really needs a major improvement for F&B team in all areas related there. Otherwise, thanks for a comfortable stay. Huge thanks to the bell service for carrying my luggages across the street and up the hills !
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, i also share your feedback about restaurant service to F&B team for their improvement action. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Front Office Manager
Tracynguyen2412
Bilik Deluxe Twin dengan Pemandangan Laut
Menginap pada Dis 2023
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Dis 2023
I booked 3 deluxe twin rooms with seaview for 2 nights to celebrate my birthday with friends. I got warm welcome from Ms. Duyen (Asistant Guest Relations Manager), Ms. Chi Receptionist and Mr. Vinh Bellman. Ms Duyen helped us arrange our room with nice view and she made me surprised with the cakes. Ms. Chi checked in for us very fast and professional. Mr. Vinh help us deliver all heavy luggages to our rooms and call electricty car fo us. Also thank for Mr. Hoang FB Manager for taking care of us about breakfast. Our stay was so pleasant in Mercure Vung Tau. And we really enjoy our stay much because of them.
But there's a small problem that I made reservations on trip.com for my stay 22-24Dec, but my working schedule was changed so I contacted Ms. Trang Lam Reservation to support to change to 20-22Dec, she asked me to contact with trip.com. After I contacted trip.com, they helped me contact hotel again to change. Sometimes, I know if both side agrees to change, I can change althought my booking policy shows not amend. But trip.com said that the hotel didnt agree to change. And I asked her for a solution that I can pay more to change or not, she just sent me an email with room price for 20-22Dec, didnt tell me that I can cancel old reservation to make a new reservation or not. Finally, I had to change my schedule, only stayed in hotel 1 night and left Vung Tau 3:30AM for taking my flight on 24Dec.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Tracynguyen2412,It thrills me to see that you enjoyed your time with us.Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Especially Ms. Duyen/AGRM; Mr. Hoang/FBM and Chi, Vinh from FrontDesk team, Trang Lam from Reservation team; they are continue to inspire and motivate their team member to deliver exceptional experience for the guests.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Hieu Nguyen (Mr.)Duty Manager
James 9999
Bilik Deluxe King dengan Pemandangan Laut
Menginap pada Sep 2023
Melancong bersama rakan
75 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Sep 2023
Very good location and very very good service, The level of service from the staff was quite high.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Value Guest,Thank you for choosing Mercure Vung Tau for your trip and for taking the time sharing your experience. It is a pleasure to read such a nice review from you.We are cheerful to know you had a memorable stay with us and that all the resort facilities as well as the services met your expectations.Your review is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests.Once again, thank you and we look forward to welcoming you again soon.Best Regards,Hieu Nguyen (Mr.)Duty Manager
Pengguna Tetamu
Bilik Keluarga dengan Pemandangan Laut
Menginap pada Mac 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 15 Mac 2024
The location is great and the hotel has a rustic charm but modern. Only feedback is that the breakfast variety is not so good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, i also share your feedback about breakfast to related team for their improvement action. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Front Office Manager
母猫
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Sep 2023
Solo
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Nov 2023
Very unique and remarkable experience. Everything’s perfect. Would come back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff. Once again, I would like to thank you for choosing Mercure Vung Tau as your destination.Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager
Dieuvy
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Sep 2023
Lain-lain
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Sep 2023
Minh se quay lai mercure khi co dip toi vung tau .
Thanks mercure !
Terjemah
Jawapan daripada Pihak Penginapan: Kính gửi Quý Khách, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Mercure Vung Tau. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi.Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình.Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước.Trân trọng,Hiếu NguyễnNhân viên Chăm sóc Khách hàng Cấp cao
jordanzhang2013
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Apr 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mei 2024
Very romantic and very beautiful and very peaceful hotel! Love it!
Terjemah
Pengguna Tetamu
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Jan 2024
Keluarga
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Jan 2024
There is a problem with restroom sewer of 505 room. There is not makup table for my wife.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your stay and for taking time to leave a review of our hotel.We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding the problem with restroom sewer which should not happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hieu Nguyen (Mr.)Duty Manager
Pengguna Tetamu
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Nov 2023
Bisnes
572 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2023
We had a wonderful experience at the Mercure Vung Tau Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Be-Loved Guest,We would like to thank you for choosing Mercure Vung Tau as your accommodation choice during your resent visit to Beautiful Vung Tau city.It is our pleasure to read a brilliant review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated.Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager
Freddd
Bilik Katil Queen Size Standard dengan Bukit
Menginap pada Mei 2023
Pasangan
32 ulasan
4.7/5
Menakjubkan
Disiarkan pada 8 Mei 2023
Excellent hotel, a bit away from the noise of the city, facing the sea with a good swimming pool and restaurant. The room was comfortable. We even had an upgrade the second night so really can't complain. The breakfast is perfect. I would definitely recommend.
Terjemah
Jawapan daripada Pihak Penginapan: Xin Chào Freddd,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Pengguna Tetamu
Bilik Eksekutif Twin dengan Pemandangan Laut
Menginap pada Okt 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Nov 2023
Great people, great location and great food.
I’m especially thankful to the lifeguards taking care of the private beach, I witnessed they managed that magical place effectively; cleaning up the beach from Sunrise and keeping up the entire beach all day long until sunset, solemnly and friendly.
I enjoyed the grilled seafood at the patio restaurant and they were delicious and worth the price. Only criticism was the pool was a bit small so became crowded however the atmosphere is joyful with good music and rather pleasant with lighting in the evening around the pool.
A memorable vacation at Mercure VT.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, I would like to thank you for choosing Mercure Vung Tau as your destination. Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager
KIWIS TRAVELLING (Perry)
Bilik Deluxe King dengan Pemandangan Laut
Menginap pada Apr 2023
Melancong bersama rakan
69 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Apr 2023
This HAS to be the best hotel for quality in Vung Tau .. clean, western, seaside, amazing pool, friendly service - it has it all ! It is 3.4km (2 miles) from the Expat bars ... a stroll along the beach wall ... and you can use GRAB app to get back if you are tipsy (GRAB is a cash app, so you are not giving away your credit card details).
Terjemah
Jawapan daripada Pihak Penginapan: Xin Chào Wandering SE Asia,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Chocstarfish
Bilik King Superior dengan Hillside
Menginap pada Mac 2023
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Mac 2023
The place was nice and beautiful, right next to the sea. I love it. Thank you.
Terjemah
Jawapan daripada Pihak Penginapan: Xin Chào Chocstarfish,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Thi Anh Thu
Bilik King Superior dengan Hillside
Menginap pada Jul 2023
Keluarga
31 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jul 2023
Great
Terjemah
Jawapan daripada Pihak Penginapan: Dear Value Guest, Thank you for choosing Mercure Vung Tau for your trip and for taking the time sharing your experience. It is a pleasure to read such a nice review from you. We are cheerful to know you had a memorable stay with us and that all the resort facilities as well as the services met your expectations. Your review is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests.Once again, thank you and we look forward to welcoming you again soon.Best Regards,Hieu Nguyen (Mr.)Guest Relations Supervisor