Hotel di Wals bei Salzburg

Value for price. Very convenient. A roof top with an unbeatable view. Classic, large hotel room. Convenient parking and access (you need to know you're staying in a motorway service area). However the entrance to this service area is kind of confusing. Basically there are three or four consecutive exits leading to this area, for different types of vehicles.

Eerste hotel op onze fietstocht van Salzburg naar Grado.. kamers zijn ruim, netjes en een goede service.ligt bij de Messe, met de fiets in 10 minuten in de Altstadt. Prima ontbijt! Helaas was grote restaurant niet open maar kon je wel eten in de bar…. Beperkte keuze waarbij wij een lekkere salade hebben gegeten

Booked this hotel for our ski holiday as only 60-90 mins from many ski resorts. Breakfast is amazing with lots of choice and every day had scrambled eggs and bacon plus many other options. Bus too opposite with number 4 bus running about every 20 mins until about 2230 hours. Cost for single is €3 euros. (Only take cash on buses). They also offer a day ticket for €4.50 but not sure if you have to buy this from a machine as didn’t offer on bus. You can buy a return ticket! We never had an issue with parking although the car park was often busy as the Sushi restaurant is very popular. There is also a Chinese buffet restaurant opposite called Huy Cook and Eat. ({€25). Food was good. They offered lots of raw fish and I wasn’t aware that they actually cook it for you! Rooms were cleaned every day and shower was awesome. I would have given this 5 stars but some of the reception staff weren’t very helpful. Eg. Not knowing any information about basic stuff like the buses!

The hotel has a historical vibe to it, creating a distinguished ambiance. The service at this hotel is 6 stars. Everyone is super helpful, going beyond the call of duty and having such a pleasant demeanor when talking to guests. The family room we stayed at was large and comfortable. Our room was rather quiet with really no noise from the outside filtering in. We only stayed for a night but wished we had stayed longer, and do plan to stay again when returning to Salzburg.

Located in Wals-Siezenheim, Hotel Gerl is in the suburbs, within a 10-minute drive of Hangar-7 and Salzburgarena. This upscale hotel is 4.7 mi (7.6 km) from Mozart's Birthplace and 5 mi (8 km) from Salzburg Christmas Market.Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab dinner at Gerls Kitchen, a restaurant that specializes in Regional cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 57 guestrooms featuring minibars and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

The hotel itself was good. The room was small but very well planned, it had air conditioning, kettle, safe, shower gel etc. - everything you would need. The bed even had a soft support for your head when you are sitting in the bed. You had to check-in in the hotel nearby (2 mins walking, no more), but for us it was no problem. After that, you just use lust card to unlock outside and your own room door. The administration was very helpful as well (especially the blonde girl, pay her a bonus!). Finally, the sound isolation was good and the windows were sound proof. Now the drawbacks. Even though the room was clean and tidy, towels were changed, but cleaners weren't doing their job properly. Because there is a kettle in the room, tea and coffee packs were left the first 3 days, but the 4th and 5th day they weren't left. We could've bought them, but the stores work only until 8 PM, so it was too late when we came back. The 3rd day she left tea and coffee packs, but didn't leave paper cups and even threw away old paper cups that I left on my table. So had to go to registration and they gave us proper cups with spoons. The cleaner didn't put new bottle of liquid soap, so had to ask administration for this one as well. The cleaner was lazy enough, that the empty bottle of soap wasn't taken out (you can't do it by yourself, I tried). On the final morning we ran out of shower gel (unfortunately, I already started showering), and we almost ran out of toilet paper, because cleaner couldn't add the second one as is usual). So overall it can be a perfect hotel, but nuances listed above make it much worse that it is worth it. I'd be back again if I knew the problem with cleaners is sorted.

This is a well positioned hotel, with trendy rooftop bar and resto, but in my opinion not worthy of a four star rating. It falls well short on service – detail below. ARRIVAL – don’t expect a doorman to come running to help with your bags. Might take you a few minutes to find one, likely you will have to carry your own bags through the revolving door, there is no access to the street for a luggage trolley. PARKING – Hotel doesn’t permit parking outside, neither is valet service offered to their parking 400mtrs away and a long drive around the city one way system. In the rain this is a truly unwelcome experience. ROOM – We booked the best possible room, Honeymoon suite 203 at 1,866euro for two nights. Room was spacious and nicely furnished, impressive stucco ceiling, but a large part of the night excessive foot stomping noises coming through the roof from above. Hotel seemed to have difficulty preventing this noise. SERVICE – don’t expect evening turndown, no housekeeping staff present during the evenings. Dinner in the rooftop resto was pretty amateur service and limited menu. Pub food. During dinner at 9.30pm I asked for extra French fries but told that was impossible due to the Chef going home early on Mondays, the waiter kindly volunteered to prepare my dessert! Apparently, he informed us that on Mondays the hotel drops its service levels. First time I have experienced star ratings that fluctuate as a matter of routine on different days of the week. Check out similar experience to arrival - one receptionist doing her best but inadequate service. Management poor here. Much better places to stay in this beautiful city.

We enjoyed our stay here. The building is nice and quiet and the room was comfortable. Shower worked great. Other advantages are that they are happy to keep your luggage at the Green hotel 200m down the road (they own villa ciconi). Ciconi is directly on the 1 bus route straight into town (10mins) and very close to the 10 bus to the airport (8mins). Come out of ceconi turn right cross the road and walk up about 100 meters to the 10 bus stop this goes to the airport.

When I was looking for a hotel for a 1-night stay in Salzburg, I stumbled upon the listing for the Hyperion and took a chance. I wasn't familiar with the Hyperion hotel brand and didn't know much about Salzburg. Now, I have fallen under the spell of both the hotel and the city. The Hyperion is a fairly new hotel and it is in pristine shape. The room is rather generously sized compared to most of the European hotels I have stayed in thus far. The bathroom was particularly good -- with an American-style shower that featured both a handheld wand and a rain shower head. The separate water closet was a plus. The technology in the room (especially the lighting tech) is impressive, if not slightly confusing. Nice touch to have the Nescafe machine and the Mozart chocolates. The bed was very comfortable. The location, next to Mirabell Gardens, was great. The hotel staff was helpful. We arrived early, and the front desk gave us tips on how to spend our afternoon, drawing out some local attractions on the map and suggesting we get a Salzburg card (we already had them). They also gave us a recommendation for dinner, but we were turned away at the restaurant, which was full. In stead, we dined at the restaurant in the hotel, which was quite nice. Service was solid. Breakfast is a tad expensive, but they do offer a wide assortment of breakfast items (hot and cold) as well as eggs made to order. Champagne was also available for mimosas. Nice touch.

There are two properties: one is a castle, the other is not. Plan yr expectations accordingly. We booked a double room in the annex property for three nights. This property is tired and needs an update. Our room (221) was in the attic and resembled a small Hampton Inn/Howard Johnson room from the 70's/80's. The furniture was IKEA-like and minimal. There was no refrigerator or minibar (no wine/bottle opener) in the room and they ask you to refill your complimentary bottle of water from the tap in the bathroom daily. Three nights of this (with breakfast - I'm coming to that - ) cost us 560E. The bathroom was updated and had an excellent shower. The accommodations were adequate, but the property (including the small, drab lobby) has not been updated since at least the 90's. The front desk staff was not particularly helpful or friendly (and I speak German), but we didn't have any issues during our stay. There was no Austrian Gemütlichkeit. The town of Salzburg is a brisk 20-minute walk from the hotel. There are no reasonable restaurants in the vicinity. An Uber was 14-16E when we looked at taking one from the hotel to the centre of town. Now to the other property: breakfast is served in the castle and is a very different experience than the annex. The staff is 5-star and cater to yr every wish. We would like to recognise Marianna and Gunista for their extraordinary service during our stay. The breakfast itself is very good and the selection is excellent. I have to say, that we did not appreciate the ”woke education” that was made visible in every corner of the castle. It is not the venue, and we did not come to the property for a lesson in atonement. It was not a bad stay; it was not a great stay. Adequate at what we perceived as a high price. Again, we hope our review will help guests set their expectations for these two properties. You decide!