Walsall Town Centre

Good location near to rail station. Good breakfast. Good service.

Had a fantastic stay at this Premier inn. All the staff are super friendly, rooms are immaculately clean and overall the hotel was really clean. Food next door which was at a reasonable price, breakfast was amazing. Loved the buffet style, keep up the fab work

Arrived around 10:30pm and was checking in. I provided my name and my confirmation email to the receptionist to confirm that I had booked to stay the night. The receptionist was adamant that they did not have me down on the system although I provided proof of confirmation and invoice. The booking was also paid for in advance. After further investigation the receptionist then found my booking. This was very worrying at the time as I had travelled over 100 miles for my stay and it was late at night. The room was very very basic. Room was freezing cold throughout the night so had to layer up whilst in bed. Heating wasn’t effective and was very loud. Poor hotel. This is upsetting as previous experiences have been great with premier inn.

Had a family wedding to attend in walsall. Lovely stay at Premier inn walsall, friendly and approachable staff members who were very helpful. Had great sleep , would highly recommend this place . Excellent and quality service provided , when I am in walsall will book this place again.

We we're made to feel very welcome, and the staff were extremely friendly and helpful. Special shout to Mike,Laura,and Jay, but a massive thank you to Belle. So friendly and helpful. Will happily be recommending this hotel to any of my friends and family, if they ever visit Walsall.

I wish i could review just the hotel but the parking fine i have just received has completely ruined my experience. We arrived to a payable car park which wasnt an issue.... however, the meter only allows for parking until 9am the next day so we paid for that time. We went to reception who explained that we could give them the car details to verify parking. The machines weren't working so the receptionist wrote them down. We left the hotel at 10am and i have just opened a letter from the car park explaining that i owe £60 for not paying the following morning for 1 hour! It was never explained that we would have to leave the hotel and go back to the car park at 9am to extend this. I have just spoken with the receptionist who explained that giving my number plate at reception was essentially pointless because i needed to go back down at 9am. I wouldnt mind but what's the point in booking an overnight stay expecting a lie in if you then have to go down and pay again at the car park. The hotel needs to sort this out with the car park because i will never be stopping here again. It especially didn't help that they didnt inform us of work being done which meant we had to leave the curtains closed the whole time due to builders outside the window.