Grand Hyatt Shenzhou Peninsula

The landscape was stunningly gorgeous, well-maintained groomed gardens and grass, close to a beautiful beach. The first room had some hairs on the sofa and floor, as well as stains in the bathroom. The second room was cleaned properly, but the shower handle broke while taking a shower so we were left held holding a hose of water. A repairman came in to change the shower head soon after but the whole experience was inconvenient. The breakfast buffet had an average selection of items, although the omelet size was too big and not delicious.Also the freshly squeezed orange juice was not available till the end of the buffet. Before arriving to the hotel to check in we called the hotel to confirm the booking. The staff was not polite and rather rude. However after checking in the staff were kind and serviceable.I had made a special request for a birthday cake and it was provided without hesitation.

🌊萬寧君悦酒店，真的絕絕子🎉 這次在攜程預訂的萬寧君悦酒店體驗太棒啦😜！ 酒店的環境超級美，設施齊全又舒適🛏。 但最讓我驚喜的是管家 Marcia👩，服務周到又貼心，每一個需求都能及時滿足，真的讓我的旅程更加完美🥰。 總之，強烈推薦大家來這裏享受美好的度假時光🤩！ #萬寧君悦酒店 #Marcia 管家 #度假勝地 #攜程預訂

好評給管家Yolanda提前加微信安排好入住和各種事項。整個君悦上到經理下到打掃衞生的阿姨和擺渡車小哥們都十分友好，主動打招呼，情緒價值拉滿。下小雨的時候經理和多位小哥小姐姐在早餐門口打傘接車，可見君悦的標準。擺渡車一直在跑，衹要出門基本上立即有車。24小時健身房和室內泳池都很不錯。