Hotel berhampiran ADORN OUTLET, Warsaw

Elevator closed slowly and that’s about all which was negative. Everything else is fine.

Overall was great! Although we requested a room change because they did some drilling work on the floor that we are staying and early in the morning you cannot rest because of the noise. We went down to the reception and requested to be transferred to a mire quiet room.

We stayed with family only for 1 one night prior to flight. Hotel is conveniently located in the center of Warsaw, 5-7 minutes work to famous landmark - Pałac Kultury i Nauki, also more or less same distance to main railway station and few big shopping centers. Old town is also easy 15-20 min by foot. Check-in was fact and efficient, as Platinum members we were upgraded to Suite - it was located on higher floor with nice view of Warsaw, did have spacious bedroom and big living room, 2 WCs and 1 full bathroom. Room also did have complimentary coffee/tea making facilities. Bed is just standard nothing really spectacular, pillows were quite average (they do not have natural down/feather pillows). As our flight was in the early morning we didn't try their breakfast, so can't comment, however we did have dinner in hotel's restaurant and it was very delicious. Hotel staff was friendly and helpful, all public areas and also rooms were refurbished not so long time ago so look modern and nice. Overall very good hotel for short stay with excellent value for money ratio

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

Расположен в тихом месте можно спокойно отдохнуть после прогулок. Рядом нет метро и трамваев только автобусные остановки.современный отель с удобными usb розетками и сенсорные выключатели света. На завтрак не особо большой выбор еды.

Getting hold of this hotel is nothing short of a nightmare. They outright ignore emails, ignore social media and couldn't be bothered to answer their phones either. It's 3 weeks after the review below was posted on Google. I have now found unexplained credit card charges on my account. I sent 3 emails a week ago asking for clarification - and you guessed it, no response. Phoning results in the same issue, no answers. How do you run a hotel where your phones have not been working for almost 2 months - and cannot be bothered to respond to customers in a timely manner? Seems the only way to resolve this is by having to issue a chargeback with my bank. ”Probably the worst service from a hotel I have ever experienced, and being an ”Ibis” brand they should be ashamed of themselves. For more than a week we tried to get into contact with this hotel to no avail. They ignore emails, don't answer their telephones and don't respond to social media. To make matters worse, even the main Ibis call center could not get through despite multiple attempts to contact their own hotel. I eventually did come right by hunting down an alternative telephone number - only for the person who answered to put the phone down on me as they could not speak English. Julia Białobrzewska who supposedly manages the hotel will comment on Facebook, but is quick to block you if you send her a message asking for assistance. Ibis need to be ashamed - good luck if you have an emergency/get lost/need to confirm something with the hotel as you will not be able to get through to anyone leaving you completely stranded....”

Hotel is in quiet street, with good public transportation to city center. We had so called Superior room, it was very clean, with comfortable bed and good bathroom. Soap and shampoo in refillable bottles, ok towels (could be nicer). None soap bars or lotions. Little fridge (ours barely worked), microwave, tea kettle, no coffee maker. Tea bags and instant coffee in the room as well as basic dishes. Water bottles in the room as well. AC works great. Very good breakfast, staff overseeing breakfast room does not like to smile but cleans tables efficiently and quickly. We wish there was access to NETFLIX (using our own account), TV service is very poor, not much beyond bunch of TVP channels, Polsat, basic TVN - No TVN 24. Not much to do in hotel at night since there is no restaurant or bar and again TV programing is poor. I am not sure if I would choose this hotel again because of tv choices and maybe lack of restaurant.