Hotel Mesra keluarga di Warsaw

Friendly staff and efficient check in process. Hotel is a Classic Hotel so interior is representing the old time. Only a few steps from train or bus station super central. The area around the hotel has nice restaurants (just keep going away from Main Street). Room was spacious and very clean. If you want something to criticize maybe a few more breakfast options would be nice like more fruits or fresh made pancakes. Would come again and stay there again for sure.

Pros: The rooms are clean, spacious, and equipped with a bathtub. The bed is soft and comfortable, there is a big selection of food at breakfast at the hotel and it tastes good, the staff was nice, the pool is large and the water is quite warm Cons: The water in the pool sometimes smells bad, the gym is very small, the hairdryer, iron in the room look old and hard to use, the hotel location is not the best. Additionally, it seems that water is not complimentary as I was surprised when hotel staff brought a card machine to my room for payment. The price for water was also surprising; at that price, I would have never requested it and would have bought water from outside instead.

The Marriott Hotel in Warsaw, Poland, offers a luxurious stay with spacious rooms, modern amenities, and impeccable service. The central location provides easy access to key attractions, and the on-site dining options showcase a delightful culinary experience. The attentive staff and well-maintained facilities make it a top choice for both business and leisure travelers seeking comfort and convenience in the heart of Warsaw.

Over the years I stayed several times at this hotel, although its location is not very convenient for a tourist in Warsaw or for people having business downtown. Nonetheless, in the past I choose often to stay here because, in my opinion, this was the hotel of the Hilton group providing the greatest comfort, luxury and good treatment in all Poland. I come back after two years of absence due to the pandemic, and I discover that it is no longer so. Let me anyway say that the hotel remains pleasant and comfortable as before, but its top-quality performances are over. The first reason of my present discontent is in the food, once a strong point of this hotel. Breakfast now appears sloppily conceived and prepared: I stayed at the hotel 7 days, and for 7 days I had to eat my omelette without any accompanying side dish because the baked potatoes, the stewed beans and the bacon were definitely undercooked, and I was forced to leave them on the plate, untouched. Then I turned my attention to the sweets, which were nicely represented by the Belgian waffles and the pancakes, but I had to renounce to both of them because they were offered either without any topping at all (like the Belgian waffles) or with totally inappropriate ones (enough to say that the main toppings made available for the pancakes were ketchup and mayonnaise !). The rest of the breakfast was reasonable, but nothing special. Anyway, based on the experience made with breakfast, I avoided having any other meals at the hotel, even if this involved taking a bus and going downtown, several kilometres away. Another reason of my dissatisfaction was the evident change in the way of relating to customers. Formerly, relations were warm and welcoming, as it is appropriate in a classy hotel, but this time all contacts were cold, detached and strictly functional, as if taking care of the customer was considered an annoyance to be disposed of as quickly as possible. Certainly I was served correctly, but during my 7-days stay I never got a smile, nor was I ever greeted with a welcoming ”hello, how are you to day ?”. Upon departure, no one took care of asking me the classic question ”was everything OK with your stay ?”, and, having transmitted in writing some comments to the management (including the praise for one member of the staff who still maintains a high-profile style in its relations with the customers) I did not get any reply from them. Simple lapses in style, of course; but these lapses normally occur in hotels with few stars. To complete the picture, I shall also mention that at check-in I had enormous difficulties in obtaining such a modest advantage as a room with external view, although I am a Diamond member of the Hilton Honors program. Lastly, I was really disappointed with the elimination of the ”executive lounge”. This is a service provided by the best hotels to the high-end customers: its elimination marks in a definitive way the loss of prestige of the hotel. In conclusion, the h

Always My One & Only Home in Warsaw❤️ Very comfy and safety stay. Located in a very great location. Excellence breakfast, great facililities, nice amenities. Outstanding service from reception to room.

The entire hotel had a great vibe, and is currently being modernized. Service was immaculate. The sleeping balm at the night desk was a nice touch to make the stay even more pleasant.

This is very good location if you have early morning flight. Room is big enough, so it was comfortable to sleep and leave at 5 in the morning I’ll stay here again

Water cooker was broken, burned my hand on the holder, and requested to change a new one. And later, no one answered call to provide further assistance on immediate medication. Shower was a nightmare. Water changes from hot to very cold many times during a shower. It was a horrible experience and unexpected at intercontinental hotel. No free parkings during the stay. Overall, I give it a three out of ten!

Great hotel, brand new, very clean, convenient location- right on a metro M2 and tram station. Below there’s small commercial center with supermarket, drugstore and McDonald’s. The staff are super nice and welcoming. Tasty breakfast. You have free coffee all day form the lobby machine which is great. Overall for 3 stars hotel this hotel is very recommended!! Thank you for the birthday cake 😄

At beginning I’d like to say that it’s in the quite good location. Easy to walk to the center or catch some bus. Biedronka on the ground floor also useful. Staff very friendly and helpful, tower A has a 24-hour reception. I chose the room ”Superior”, at first glance it looked great, however, after a closer look you can notice some tiny cracks in the wall and tiny scuffs on the wall. Kitchen basic equipped, countertop in one place cracked (MDF laminate), you can already see the tooth of time in this room. Cabinets don’t close properly (hinge torn out), on the plus side, washing machine (but no powder/capsules) and dishwasher (one capsule for a stay of 3d day), which was held on one screw in the cabinet, sometimes there was an unpleasant smell from under the sink. Living room nice, TV a little old, but has many channels even foreign, sofa comfortable. As for the bathroom, there is nothing to complain about, nice, there was gel and hot water, only the white towels had small red spots(maybe some lipstick?). The bedroom is also in good condition, fresh bedding, TV, the only problem was the hard touching door and the non-functioning led behind the bed. In summary, certainly on the plus side air conditioning in the living room and bedroom, cleanliness of the bathroom, friendly staff, free wifi. On the other hand, the downsides that I remember the most are the problem with the bedroom door(probably fell on the hinges) and problems with the cabinets in the kitchen - torn out hinge and (ATTENTION!) failure to meet the deadline for returning the deposit, I had to wait a whole month (only after not accepting the transaction, the bank reversed the payment)! I also wrote an e-mail about this, but did not receive a reply.