Hotel berhampiran plac Wolności, Warsaw

The hotel is just perfect. Located close to main roads, easy to reach by car. There are enough parking places, even underground parking provided (paying). Team is very friendly, even in the bar (lady spoke only Polish). Got a room upgrade to a big suite which was big, stylish with comfy bed (sofa bed was also good enough). Glasses triple glazed, no noise at all! Good selection for breakfast, with good quality. Best porridge I ever had in Poland. Train and bus stops next to hotel, city can be reached in 20 minutes.

Great quiet place close to the airport. Ideal for people who need to spend a night before the flight. Airport is 15 min public transport ride away. Hotel provides breakfast but there is McDonalds nearby as well. The room had an aircon to quickly warm up the space

Hotel seems new, very clean and modern. Room was modern including bathroom. Good Breakfest, very good bar. I enjoyed my stay and will stay there on my next trip.The air conditioning in the room did not work but it was not an issue. Payment at the front desk could have been quicker (issues with CC payment devices).

The location was bit odd as it was too far from most of the things like restaurants and etc. However, the lady at the counter helped me a lot by ordering deliveries and etc. The room had no noise proof - could hear next door talking in a average noise and a baby cried at 3am.

Don't make a mistake I made and don't stay at this hotel; I have experienced truly spartan conditions for £61 per night. The basic room here is more basic than a hostel in Cambodia; for this price you get a microscopic room where you feel you might suffocate at any minute; a bathroom has glass features all over so you can be seen from across the street while you are taking a shower. There is no kettle, no tea or coffee, no tissue, no fridge, no glass to use for your own drink that you may have brought from the shop. Reception staff were cold and formal with no pleasantries whatsoever. I am appalled how a hotel can charge the above amount for literally nothing other than a bed. This is my fourth time in Warsaw and all previous accommodations were brilliant; I can honestly say, this hotel is beyond awful;

Chose this hotel again after I had to travel with an injured foot, because I couldn't think of a more perfect place for me. It has a free shuttle from the airport; nice girls at the reception speak multiple languages; the rooms are very clean, everything is new and modern, and the best of all - the beds are extremely comfortable! The restaurant had minimal service this time because it was Easter (my fault for not looking it up, but I also wish the hotel would put a note about things like that on their website). But I was quite happy with what they offered anyway. No complaints there. Plus, they make great coffee at the reception! I asked for a room closer to the elevator, and I was accommodated wonderfully. They ordered me a taxi and it arrived on time. Perfect trip in every way.

Komunia 2020 w Hotelu LORD. Jedzenie OK, wystrój sali OK. Jednakże mimo ustalonego wcześniej z menadżerką hotelu menu podano sałatkę z zestawu tańszego mimo że zakupione zostało menu droższe. Ponadto osoba obsługująca imprezę podała dzieciom nie tę zupę, która była ustalona wcześniej (dopiero po zwróceniu uwagi przyniosła reszcie dzieci właściwą zupę). W połowie przyjęcia osoba obsługująca podchodziła do gości bez maseczki!!!! Po zakończeniu przyjęcia policzono za parking inną kwotę niż była ustalona za samochody (próbowałam to wyjaśnić w recepcji ale Pani stwierdziła że nie wie, o której godzinie samochody wjechały, mimo że przy wjeździe pobiera się bilet parkingowy dlatego nie może mi policzyć tyle ile było ustalone w umowie przyjęcia (dodam że w umowie stawka za parking była dzienna a nie godzinowa.....) Kolejny minus - za opłaty za alkohol. Z Panią menadżer od eventów ustalone były kwoty za wniesiony na przyjęcie alkohol, przy rozliczeniu Pan Kierownik zaczął liczyć również butelki win bezalkoholowych (które wcześniej miałam ustalone z Panią menadżer jako niepłatne) i gdy zwróciłam na to uwagę Kierownikowi to stwierdził że Pani menadżer nie zna się na tym i nie powinna tak ustalać. Mnie jako klienta nie powinny obchodzić wewnętrzne potyczki pracowników hotelu, nie wygląda to profesjonalnie. Podsumowując - więcej minusów niż plusów. W planach miałam zrobienie kolejnej imprezy rodzinnej w tym hotelu ale po przyjęciu komunijnym stwierdzam że było za dużo odstępstw od ustaleń i prób naciągnięcia mnie na dodatkowe koszty:( Szkoda bo spodziewałam się więcej po 4gwiazdkowym hotelu, a przynajmniej po jego obsłudze (oprócz kucharza ,który spisał się na medal).

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

In a given situation this was good option; access to the transport and not far from city center, good breakfast Easy booking and prolongation Nice service in cafeteria of Ibis Reduta Recommended for a short stay