Lihat Ulasan Tetamu untuk Hotel di Washington D.C.

Kimpton Hotel Monaco Washington DC, an IHG Hotel
4.1/5102 Ulasan
Penn Quarter
Great location, great service, great bar and restaurant scene. Fantastic weekend brunch with the best drinks in town. The rooms are really big and really quiet. Agatha at the front desk could not have been more helpful. She gave us great recommendations, helped us with storing our luggage, and went out of her way to make my wife and I feel welcome. I will definitely be coming back.
Kimpton Banneker Hotel, an IHG Hotel
4.1/558 Ulasan
Shaw
Overall an average stay & when it came to checkout, disappointing. Stayed here due to the Marine Corps marathon. Check-in was easy and Derick, at the front desk, was awesome; friendly and personable. There is a 1 hour manager’s reception, 5:00-6:00 with complimentary wine. The room was clean with a couple quirks. The bed faced the window, which was neat, but the view was of a parking lot and concrete buildings. The furniture was showing its age with water marks and damaged veneer. My wife and I could not understand some of the lighting. The wall switches were random throughout the room. The switches did not operate the lights you would think. One floor stand light we had to unplug because it had no switch or on/off knob. The neighborhood is quaint with a few local bars and restaurants within walking distance. The roof top bar was said to be “must see”, but it was nothing special and there are better options in the area. We had breakfast in the restaurant where an omelette cost $18, but was very good. The evening of check-in, I asked the front desk if I could switch the credit card to be billed. I was told I could do it at checkout as they were changing the computer system overnight. The next morning, at checkout, I asked if I could switch my credit card and I was sternly told “no” because their computer system was switched overnight and it could not be done. Definitely miscommunication among the staff. And finally, the biggest disappointment was when I received my receipt. I booked the room through Travel Zoo at $169 for the night, plus hotel fee. When I looked at my receipt, I was charged $249 for the night plus hotel fee. I immediately brought this to the gentleman’s attention checking us out. He made an excuse or two and fixed the price after I showed him my reservation and he waived the hotel fee due to this. This wasn’t a smooth process and checkout took approximately 20 minutes. I believe there is a reason this hotel is ranked in the bottom 1/3 of Washington DC hotels. Net time, I’ll stay somewhere else.

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