Hotel Washtenaw County dengan Kolam Renang

Great friendly place to stay

We stayed here for the final night of a quick visit to Ann Arbor, having spent the bulk of our trip at the slightly nicer Even Hotel located just down the street. This hotel is likewise located right next to I-94. To our pleasant surprise, when we got to the hotel we learned that we were being upgraded to a two-bedroom suite located at one end of the fourth floor (the hotel's top floor). The room wasn't quite ready when we tried to check-in a bit early, so we left our bags and headed out to lunch. We received a text that the room was ready soon after, so we headed back after lunch to check-in. TownePlace Suites are a short-stay concept where the rooms have a small kitchen, a larger refrigerator, and a dining table with chairs. The two-bedroom suite that we were upgraded into was very, very spacious! The bathroom was fine, although the sink's counter space was limited, but there were sufficient towel hooks, which we didn't have the benefit of in a Frederick, MD TownPlace Suites a while back. Our flight home was early the next morning, so we did not partake of the free breakfast at the hotel available to all guests. Our room (Room 431) was located about as close as could be to I-94, a busy interstate highway with a speed limit of 70 mph. Unfortunately, that made the noise of passing vehicles inescapable, and they could sometimes even be heard over the sound of the white noise program on our I-Pad that we use to drown out outside noises while sleeping at a hotel. If you can, we would recommend asking for a room located further away from the highway so that the noise would be less or non-existent. As noted, we were staying here only one night and had the benefit of an upgrade to a suite with two separate bedrooms, so we didn't try to move our location.

friendly clean and extremely helpful

The ameninties were great! We had a variety of regular rooms, 1 bedroom suites and 2 bedroom suites that passed our expectations! There was NOTHING that we were lacking for our stay! We were able to use the kitchen & all the supplies in it, along with the pool, hot tub & work-out room multiple times during our stay! The ability to sit around a fire at night, use a BBQ grill that we could grill for our whole group was WAY more than we expected! They also had ample group seating that we could utilize and a large table the we used each night to play games. The staff was ALWAYS friendly, polite and asking if there was anything that we needed! They wished us well and welcomed us back each time we left. I worked with the GM, Rich, to arrange rooms for this large group that was gathered for my husbands memorial service! Rich was attentive to EVERY detail and checked with me (and our group) to make sure that everything was going ok and if we needed anything. He made sure that we knew about restaurants and grocery stores were close by (our group came from all over including, AZ & FL) so we knew where to go. I felt that the attention to detail was amazing and service was MORE than I expected or have received from other establishments in the past! You won't regret staying here!!

I was a little nervous about staying at a Holiday Inn for my daughter’s graduation since I’m more accustomed to higher end hotels. However, I really enjoyed this particular hotel. The desk people were all very friendly, courteous and professional. The lobby and dining area were always bright, clean and updated. The included breakfast was good and there’s always coffee and tea available all day and night. My room was a good size, clean, comfy bed and sheets and nice modern furnishings. Towels that were soft versus crunchy. Washer a dryer on each floor which is handy. I used the gym which is small but fine, and it has an indoor pool with a bunch of nice lounge chairs and tables. Amber was really great in accommodating a couple of special requests I made, and very nice and professional. Melissa in dining was outstanding. Honestly she’s a real asset to this place. I rarely see someone working so much with so much care, so diligently and always friendly and funny and helpful. Another testament to this hotel. It was also about an 8 minute drive to UM.

It was OK, but that's as far as I can go. Overall, what the place lacked was the warmth, cleanliness and welcome that one would expect. Our room was decent. It has a ”cooler” but no microwave. The bathroom sink is located outside of the tub/toilet area, which was nice. Adequate counter space. But the beds and pillows were lumpy and uncomfortable. We did not get housekeeping services one day, and were left with dirty towels on the floor with no replacements, which we then asked for at the front desk.  The fitness room was not cleaned as dirty towels were strewn about the floor and equipment.   The complimentary coffee in lobby consisted of one caff and one decaf carafe, with 2 large pumps of Coffee Mate. (yuk!) The lobby cafe and bar was very overpriced ($26 for 3 medium coffees and $50 for 2 drinks!). We entertained some family in the lounge area, and had asked for the fireplace to be turned on to take the chill off the room and add some ambiance. We were told that the fireplace hasn't worked for 3 years! The lounge area had dirty cups and napkins and crumbs on the furniture and tables, which we cleaned up before we could sit down.

We stayed at this hotel in mid-July 2024 during a visit to Ann Arbor. It was our first time at an Even Hotel, and it was a good stay. The hotel is located right next to I-94, and our room was on the side of the hotel facing the mall and away from the highway-facing side of the hotel. So we cannot report on whether the road noise would have been notable had our room been facing the highway. We did not notice any highway noise in our room located on the opposite side of the hotel. Even Hotels have exercise equipment and yoga mats (wrapped as ”cleaned for your convenience”) in each room, which was a nice touch. The beds were very comfortable, the sheets were soft, and the towels were thick. The bathroom had sufficient towel hooks, and the shower worked great except for a clogged drain one day that maintenance fixed after we reported it. Our only complaint with the room (Room 436) was that the toilet had the loudest flush noise, resembling the sound of a jet engine starting. Our IHG Diamond status entitled us to free breakfast. Even Hotels have a limited breakfast menu that seems to be the same regardless of where the hotel is located. There was nothing on that menu that spouse was interested in trying, so we ended up getting breakfast outside the hotel and opted for the points amenity instead. (Our Diamond status also netted us a room upgrade, which we had to decline after noticing that it had only a single bed instead of the two beds we had reserved.) The hotel's location near the highway made it very convenient to get around to other places, including Ypsilanti for excellent Mexican food one evening (at Maiz Mexican Cantina -- be sure to try the Camarones à la Diabla if you like spicy shrimp) and a Tigers baseball game in Detroit, and it was also very easy to get back and forth to places located in Ann Arbor itself. The front desk workers were very nice. Since it was a points and free nights certificate stay, we were surprised to see a charge on our credit card for $42.46 after we had returned home, but a quick phone call to the property resulted in a credit being promptly applied to our account removing the charge. We would definitely stay here again.

Don’t let the pictures online fool you! My stay here did not live up to expectations or my past stays at other Staybridge hotels (or other IHG hotels in other cities around the world, for that matter). However, my stay was not all negative, so let me focus on the positives first. Let me note that while I stayed here for one night while in the process of moving to a new city, I did not have the breakfast here, nor did I use the hotel’s amenities, so this review will skip those parts of the stay. The hotel’s location is very convenient, located just off I-94 which provides easy access to DTW as needed. It is also located to a lot of nearby restaurants and stores, although a bit of a drive from the University of Michigan if you are here for the university. The lobby provides a cheery, refreshing welcome upon entering, and the front desk staff were friendly and attentive. The rooms are also pretty spacious, no surprise given this is a hotel composed of suites. The bed is also very comfortable and I received a good night sleep. But that’s pretty much where it all ends positivity wise… Despite the room being spacious, it seems as if housekeeping does not do their job as the room was very dirty upon entering. There were also stains on the walls and there were even blood stains in certain areas of the washroom. Absolutely disgusting, and especially unacceptable especially during pandemic times! The shower was also below average and water pressure was quite weak. If I had to describe what the shower experience was like at this hotel, it was almost as if the water was trickling. Seriously. It seems as if there are a numerous amount of hotels in close proximity to this one. I would most certainly look at those other options, because other people are pointing out the same flaws as me online. 2 stars seems just right for me given that there were some positives about my stay here.

住吐了都要，但是確實非常好

I must say, by far, Ann Arbor Regent Hotel & Suites have the most amazing staff. The front desk was so helpful with different suggestions as I didn't know the area. The room was rented for a wedding in which we were tasked with getting the bride ready. Of course, no wedding starts on time. The hotel was absolutely amazing in ensuring we were ok when we were panicked that we were way over late check out time getting prepared. The staff was able to calm ruffled feathers to allow us to get a happy bride to her wedding.