Pengguna Tetamu
29 Disember 2023
Due to a quicker-than-expected old-house sale and slower-than-hoped closing on new construction, we were stuck in a hotel for over three months. But there was no better place to be "stuck." All of it due to the service! Every single employee we encountered--and I mean every--was kind, friendly, professional, and consistently hard working. I don't know where they find these folks, but we've stayed in some nice places over the last thirty years and as many countries, and while never so long in one hotel, but we have never experienced this level of care for less than Ritz Carlton $$$. I'd like to single out as exceptional; breakfast chef Charles, who brightens everyone's morning; and front desk Nikita, who embodies what we all think of when we think "Innkeeper." Housekeeping staff was great (especially Chris and friendly, "good to see you" Rosa), as were our laundry ladies (wish I remembered more names--they were terrific). Maintenance was quick as a wink (thanks Silk and partner), and we'll never forget William, the houseman. Wherever you looked, he'd be vacuuming hallways, cleaning windows or elevator walls. The whole place--including patio and indoor pool (nice and warm!/hot tub area)--was nearly spotless. Bed not like home, but pretty darn comfortable for picky bed/pillow people; bathroom very easy to access. The equipped kitchen we had was was more than adequate. Pots and pans especially nice. (I hope they will move to Keurig pot or similar for coffee eventually.) Hotel is walking distance to three restaurants and some fast food places. All together an excellent long-stay experience.
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