Kyriad Marvelous Hotel

Ulasan Kyriad Marvelous Hotel

Kyriad Marvelous Hotel

Tower B, No. 101 Shanghai Road, Economic and Technological Development Zone, Huancui District, Weihai, Shandong, ChinaLihat Butiran Hotel
Kyriad Marvelous Hotel
Kyriad Marvelous HotelKyriad Marvelous HotelKyriad Marvelous Hotel
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Ulasan Tetamu

9.1/10
Good
1149 ulasan
Ulasan yang disahkan
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(1149)
Positive reviews(1117)
Reviews with photos/video(153)
Easy to get around(207)
Convenient location(176)
Large rooms(161)
Friendly front desk staff(132)
Close to train station(110)
Delicious breakfast(36)
Awesome gym(8)
Nice sea view(5)
Negative reviews(32)
M655061****
Family Room
Daftar masuk pada Nov 2025
Traveling with friends
3 ulasan
8.0/10
Very good
Disiarkan pada 1 Jan 2026
The location is very convenient, close to Hanlefang. Parking is easy, and check-in was quick. Overall, a comfortable stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的顧客您好,衹要您住的滿意,就是小凱最大的心願,當然小凱也會盡最大努力滿足您的需求,祝您在威海旅途愉快
_WeChat305019****
Family Room
Daftar masuk pada Nov 2025
Traveling with friends
16 ulasan
2.0/10
Disiarkan pada 29 Dis 2025
Honestly, besides the location, there's nothing else positive to say. The soundproofing is terrible; I could hear everything from the next room, footsteps in the hallway, and some inexplicable noise from outside the window at 3 AM. It was a complete mess, I couldn't sleep at all. And then there was the issue with housekeeping during my extended stay. When they called, I specifically told them I would inform the front desk to clean when I went out. But then the housekeeper just walked in while I was napping in my room... I was absolutely speechless.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 實在抱歉,沒能給您提供到滿意的入住體驗,您反饋的問題小凱一定會及時通知相關部門整改。
Hellohalo
Family Room
Daftar masuk pada Okt 2025
Traveling with friends
8 ulasan
10/10
Outstanding
Disiarkan pada 25 Nov 2025
Nice hotel to stay
Jawapan daripada Pihak Penginapan: 感謝親的支持和喜愛哦!您的滿意是我們最大的動力, 小凱期待您再次光臨
Haizeiwang1234
Exceptional Sea-View Double Bed Room
Daftar masuk pada Mei 2025
Family
1 ulasan
4.0/10
Disiarkan pada 21 Jun 2025
Before coming to Weihai, I specifically looked at hotels near the train station on Ctrip, so I chose the Kyriad Hotel, renovated in 2025, as my accommodation. The hotel looked very nice from the outside and was close to the station, with sea views from the higher floors. However, after checking in, I found a huge disappointment… 1. During check-in, the receptionist initially only gave us one card, but since there were two of us, we asked for two. Although the receptionist later gave us another card, they said it could only be used in the room and couldn't be used as a room key… 2. Upon entering the hotel room, the furnishings were quite old, not at all like something newly renovated in 2025… - The cups provided in the room were disposable paper cups… - The room only had regular TV programs; there was no screen mirroring. We tried to watch TV with the remote, but it seemed to have a bad connection and we couldn't change channels. So we called the front desk to ask them to come and take a look. The receptionist told us that the remote must be used within 1 meter of the TV. This was the first time I'd ever heard of a remote being only usable within 1 meter of the TV? Later, a middle-aged man arrived with two remote controls and some batteries. After changing the batteries in our remote, it still didn't work properly, so we tried another one. I stood about one meter away from the TV and it worked, albeit barely. I was speechless… - The room phone number and the hotel name didn't match… - There were no screens on the room windows… - The carpet wasn't very clean… 3. There were two holes in the ceiling that looked like they hadn't been repaired… 4. There was only one roll of toilet paper, and it was behind the toilet. Nowadays, it's usually placed on the side of the toilet for easier access. 5. The shampoo/body wash/conditioner in the shower were different brands. They should all be from the same brand… 6. When we checked out, the front desk staff asked us for a good review and wanted us to add them on WeChat so we could leave a five-star review and send them a screenshot… Finally, I just want to say that the price-performance ratio was poor, and the experience was bad. I hope they can really improve!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing to stay at our hotel. We are truly sorry that this has affected your stay. We will humbly accept your valuable feedback and make timely improvements.
320176****
Family Room
Daftar masuk pada Mei 2025
Other
7 ulasan
5.5/10
Disiarkan pada 14 Jun 2025
The front desk clerk looked indifferent, no smile, no welcome words. After taking the ID card to check in, the clerk was on the phone all the time, so we stood there waiting for her. When she finally finished, she didn't say a word of apology. The second most confusing and angry thing is that the room was booked online. The original price was 277. Because I left early in the morning, I chose a twin room with meals, and I actually paid 331. The registration said that there was only one breakfast coupon. If the other person of the two of us had a meal, we had to pay 38. I was wondering why there was only one meal coupon for my twin room. The waiter said that I only reserved one person's identity. Seeing that I was angry, he said no, then you can charge 25 per person at the cost price. I want to know how much your breakfast is? If you didn't charge me for a double meal, why is it 331. The front desk clerk said that one person is 38. Finally, I was charged 25 per person. It's not a matter of money. Which hotel with breakfast in a twin room only gives guests one meal coupon? I just came out to play and don't want to have a bad impression of Weihai when I just came, and I don't want to affect my good mood. In the end, I still accepted 25.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are really sorry for bringing you a bad stay experience. We will definitely strengthen the service training of the front desk. For the convenience of guests, we have three prices for each room type: no breakfast, single breakfast, and double breakfast. Each guest can place an order according to their own needs. The normal price of the hotel breakfast is 38 per person. Finally, I wish you a happy holiday in Weihai.
M279123****
Honor Scenic Double Bed Room
Daftar masuk pada Mei 2025
Family
1 ulasan
4.0/10
Disiarkan pada 11 Jun 2025
I was really "deceived" by this hotel! The decoration of the room in the promotional picture is modern and fashionable, the furniture is brand new, the bedding is soft and white, and there is a pleasant city view outside the window. However, I was shocked after I actually checked in. The facilities in the room are old, the tables and chairs are full of scratches, the gaps in the doors are super large, the tiles in the bathroom are cracked in many places, the shower room is not draining smoothly, and there is serious water accumulation. It looks like it was renovated in 2025, but it is actually very old, there is no wireless network, and the TV is laggy.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiaokai is very sorry that he failed to provide you with a satisfactory stay experience during your trip to Weihai. The hotel is still open for renovation and some problems are still being followed up to ensure that the updates are in place. We apologize again for the dissatisfaction caused to you.
M881181****
Honor Scenic Double Bed Room
Daftar masuk pada Apr 2025
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 2 Mei 2025
This is my first time staying in this hotel. The facilities are complete, the room is clean and tidy, the service attitude is warm and thoughtful, and I am very satisfied! Right next to the high-speed rail station, very easy to find... The breakfast is also delicious, with many varieties... Rich and satisfying
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiaokai feels honored to see your affirmation. Your recognition is our driving force. Thank you for your affirmation and support.
tao****
Family Room
Daftar masuk pada Mac 2025
Family
2 ulasan
9.5/10
Amazing
Disiarkan pada 30 Apr 2025
I picked this hotel blindly on Ctrip, it's right next to the train station. It is about a 10-minute walk from Hanlefang. The service attitude is good, but the room facilities are not very new, but the price is acceptable.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your support and love! Your satisfaction is our greatest motivation. Xiaokai looks forward to seeing you again.
M272669****
Family Room
Daftar masuk pada Mac 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 29 Apr 2025
The lady at the front desk was very welcoming, the room was large and clean, and she even upgraded our room for free. Forgot to take a photo
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiaokai feels honored to see your affirmation. Your recognition is our driving force. Thank you for your affirmation and support.
Anonymous User
Light Enjoyment Double Bed Room
Daftar masuk pada Mac 2025
Solo traveler
30 ulasan
10/10
Outstanding
Disiarkan pada 20 Apr 2025
Travel alone, make a temporary reservation, and use points to deduct part of the room fee Facilities: The facilities and equipment are very new. The bathroom is separated into dry and wet areas. The room area is also very large. If the floor is high, the noise is not bad. There are many things at the front desk that can be taken by yourself. It would be best if you can get an eye mask because the curtains will let light in. The location is very good. It is right next to Weihai Station. The transportation is very convenient. It is very close to Hanlefang District. I went to have a meal and went back slowly at night. Sanitation: Very good, except for a little hair on the disposable slippers and finding that the bathroom was not equipped with paper towels when I went to the toilet. I waited for a while to check in. The service attitude of the lady at the front desk was also very good, but the lady who called back in the afternoon said, "Sister, are you not satisfied with the rest?" I am not obliged to ask for a five-star review to help you complete the task. After the trip, I stayed well and checked out. I promised you that I would comment naturally. Environment: Very good environment, and there are many hotels nearby. Service: Not bad Overall, this price and location are very cost-effective, good reviews
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear customer, as long as you are satisfied with your stay, it is Xiaokai's greatest wish. Of course, Xiaokai will do its best to meet your needs. I wish you a pleasant journey in Weihai.
ShuangzizuodeSplit
Exceptional Sea-View Double Bed Room
Daftar masuk pada Sep 2025
Business traveler
55 ulasan
1.0/10
Disiarkan pada 10 Okt 2025
Facilities: Outdated. Old hotel. Cleanliness: Dilapidated. The old hotel basically just has wallpaper. Environment: Poor. Service: Poor front desk service.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: First of all, we sincerely apologize for not providing you with a pleasant stay. The hotel was renovated in 2025, and the room you stayed in was also one of our newly renovated rooms. Xiao Kai's experience was not as bad as you described. All room amenities are changed after each guest, and the housekeeping manager checks the room and confirms its cleanliness before arranging it for guests. Furthermore, our front desk staff proactively follow up with guests after their check-in. We hope you will communicate with the hotel staff promptly if you have any questions in the future. Finally, we wish you a pleasant holiday in Weihai.
300624****
Exceptional Sea-View Double Bed Room
Daftar masuk pada Ogo 2025
Solo traveler
4 ulasan
1.7/10
Disiarkan pada 26 Sep 2025
The room lacked a table, which was very inconvenient. The washbasin and bathroom were both tiny. The decor was cheap, and the service was poor, befitting the hotel's name. I urge everyone to choose carefully.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are truly sorry that we were unable to provide you with a satisfactory stay experience. Xiao Kai will promptly notify the relevant departments to rectify the issues you raised.
M319467****
Premier Family Friendly Family Room (2 Beds)
Daftar masuk pada Jul 2025
Family
1 ulasan
1.7/10
Disiarkan pada 27 Ogo 2025
The environment was terrible; there wasn't even a USB port. I had to spend 30 yuan to buy a USB plug at the supermarket next door.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are truly sorry that we were unable to provide you with a satisfactory stay. Please feel free to contact our front desk at any time if you have any needs, and we will assist you.
M513635****
Family Room
Daftar masuk pada Mei 2025
Business traveler
37 ulasan
7.2/10
Disiarkan pada 15 Jun 2025
The hotel is close to the high-speed rail station and is convenient for travel. The breakfast is in line with the room rate. However, the room facilities are relatively basic, and the bathroom door is like an accordion, which is the first time I have seen it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give Xiaokai your valuable review. Xiaokai is working overtime to upgrade the hotel facilities. We look forward to your stay again. Xiaokai will be happy to welcome you.
Shandongwangge
Light Enjoyment Double Bed Room
Daftar masuk pada Mei 2025
Couple
1 ulasan
2.0/10
Disiarkan pada 8 Jun 2025
The facilities are not good. There is no wifi in the room. The TV is too old and cannot be projected. There is only one chair. The data in the room is not smooth.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: First of all, I am very sorry for not providing you with a satisfactory stay experience. The WiFi is a public signal, not independent for each room. I am very sorry that the TV has not been replaced yet and the screen projection function cannot be provided. The hotel will promptly detect and improve the single chair and traffic problems. I apologize to you again.