Hotel berhampiran COLAB Gallery GmbH, Weil am Rhein

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

The rooms are absolutely fabulous. I had booked the basic room and it was huge. Really affordable as well for the location. Although, it is still around 20-25 min walk away from the main tourist attractions.

Schön gelegen oberhalb Lörrachs mit Blick in die Schweiz liegt dieses familiengeführte Hotel mit nur zwölf Zimmern, von denen wir ein Studio mit Schlafcouch für drei Nächte gebucht hatten. Kostenfreie Parkplätze direkt vor dem Haus machten An- und Abreise einfach. Das Zimmer war ausreichend groß, individuell geschnitten, mit. Balkon und modern eingerichtet. Es gab ein separates Schlafzimmer und viel Stauraum. Leider war das Bad nur mäßig sauber, neben den am Boden verbliebenen Haaren der Vormieter störte vor allem der Schimmel in den Duschfugen. Eine Zumutung auch das Schlafsofa, das jeglichen Komfort vermissen ließ. Im Zimmer war außerdem der Feuermelder abhanden gekommen. Das mitgebrachte Frühstücksbuffet entsprach nicht den Ankündigungen auf der Hotelwebsite, die Auswahl war eher nicht reichhaltig, der versprochene Lachs fehlte ganz. An zwei von drei Tagen wurden uns Frühstückseier verschiedener Zubereitung angeboten, an einem Tag gab es nur gekochte Eier. Bei höherem Gösteaufkommen wurde das Buffet nur schleppend wieder gefüllt. Alle wirkt eher lieblos, sehr viel Plastikabfall durch Portionspackungen, das geht anderswo viel nachhaltiger. Service beim Ein- und Auschecken tadellos, im Restaurant zwar freundlich, aber nicht besonders aufmerksam. Insgesamt ein gutes Hotel, dessen „kleine Macken“ sich mit wenig Aufwand beheben ließen.

Hotel is conveniently located less than five minutes’ walk (with luggage) from Basel SBB. We were greeted by a genuinely friendly receptionist, who informed us that we had been upgraded. Well, we arrived at the “room,” which turned out to be a suite with dining/conference area, two bathrooms, a soaking tub, and a panaromic view of the Basel skyline. The dining/living area and bedroom were separate, each with individually controlled A/C. The weather was actually very cool and pleasant for late June, so the A/C was sufficient. That said, if it had been hotter, I’m not sure if the A/C in the bedroom would have quite enough for me, but I’m an extremely picky customer when it comes to air conditioning. In general, Switzerland is a tough place if you need your room at 19 Celcius/69 Farenheit. The living room, though, was able to get very cold. The in-house dining and beverage options were fantastic. There’s a more formal restaurant on the mezzanine above the lobby, where I enjoyed a great meal that worked around my dietary restrictions. Downstairs, there’s a patio restaurant/cafe, and a stylish indoor bar with a midcentury Milanese aesthetic. Honestly, I was surprised it wasn’t busier, but that might have been because we were staying midweek, right after Art Basel. Overall, I very highly recommend. Probably best suited to business travel, but it didn’t feel impersonal, or lacking in personality or style. On the contrary, it was comfortable and contemporary, with a few modernist touches that elevated the look and feel of the property.

Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!

It's located besides the river. Approx 10min walking from the Basel sbb station. Since it's a budget it's pretty compact in size , just have enough space for 2 people. As you can see no doors for the bathroom. However it's cleaned and we had a nice view from the window. Good for a 1 night stay.

Since our flight was cancelled to the following day we spent one night at this friendly hotel. The room was relaxing and the bed was very comfortable. The staff was very helpful and friendly. We enjoyed an evening dinner at their restaurant which we enjoyed very much.

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o