Hotel Terbaik di Wellington dengan Spa

We have always enjoyed staying at QT Museum Hotel. We were given the option to upgrade to a Seaview room on the top floor with an additional charge. Seeing it is a more quiet room compared to my booking request on the 1st floor near road traffic and rubbish bin area, I paid the extra for the upgrade per night for 2 nights. Our room was not serviced well the following day. Rubbish bin in the bathroom being the only one was not emptied. The Bath and Shower gel was not replenished, we had to asked for it to be refilled. the cushions on the bed was still on the floor from the night before, the ironing board was still left out - I did not put it back as the iron was still very hot after ironing my dress for my conference that morning. The gym facilities was very tired with all towels being used and the used towels bin was overflowing. I was very disappointed with my stay this trip, using shortage of staff since Covid is a very old excuse now. Systems and procedures should be in placed by management to ensure the 5 star ratings is upheld. No point upselling or selling more rooms if they cannot keep customers happy to come back again. This was not only my opinion but that of my colleagues. very disappointing!

The room was large. Three mismatched chairs and two small round tables. Comfortable King-size bed. Nice bathroom. Great closets and drawers. Right across the street from the Te Papa Museum. Down side: The lighting is high intensity spots including over the bed. Impossible for one person to sleep when the other was up. There was room for a desk and even a sofa, so why wasn’t there one? The restaurant in the lobby terrible.

Best hotel we have stayed in ..... Ever!!! around the world. Boutique, with sublime attention to detail, & staff that felt like family. Everything catered for. Great location, big rooms, large bathrooms, and great facilities. #1 choice. Lots of little touches that make the difference. Staff could give a lesson to many others !! Thanks

What a fantastic accommodation and pleasant experience the Gilmer Apartment Hotel provided. My wife actually got ”homesick” when we left Wellington for a few days and was glad to be back at Gilmer with its comfortable bed and outstanding staff to welcome us. We stayed for two weeks in February 2023, then spent three weeks touring the South Island, then returned for two more weeks at Gilmer in March. The Gilmer Hotel is close to shops and accessible restaurants on and around Lambton Quay, and just a few blocks from the waterfront and its spectacular views. The super friendly manager Steffin and reception staff Antonia, Mya and Rachel were quick to recommend places to visit and restaurants at which to dine. They truly made our stay special. The housekeeping staff also were quite pleasant and helpful in times of need. My wife is confined to a wheelchair so we stayed in a large handicapped accessible room with a kingsize bed, plenty of room for her to maneuver around, and excellent hand rails at the shower and toilet so she could manage those activities on her own. One note of accessibility: the hotel is on a hill so it is a short 10 meters downhill from the car park to the hotel entrance. All things considered we will stay here on our next visit to Wellington and certainly will recommend it to friends and family. Thank you Gilmer team.