Hotel dengan Pengambilan dari hotel di West Balikpapan

酒店服務是挺好，也比較乾淨。但最大的問題是離巴厘巴板市區太遠，周圍也沒有啥辦公區，衹有不遠處的一個印尼石油公司的工業園。如果你不去那個地方就完全沒必要住這裏。巴厘巴板市區的瑞士花園和格蘭沙努都很好，分別是四星和五星，商務雙床房或單床房一般400人民幣左右，更便利。

Hotel is very clean and neat. The room layout was very comfort and their hospitality is really great. so recommended for solo, family, and business. The hotel also have several facility such as spa and near karaoke & club facility

Hiotel bagus di mall bsb 1 langkah ke mall banyak fasilitas menarik dan berguna

Had been stayed 6days, first impression of hotel service to visit have very kinds with smile all the time. Served food is very delicious with reasonable price. All staff very polite to help any assist if required. I SONCERLY THANK to Ms Chacha Indira,Dimas herimukti .strong woman, pinokio, security officer and all staffs. If I get plan then will drop again. Happy and have a good service.

Front office staff very fast for check in process, room was clean, but for wastafel is not working properly, water still stack on wastafel bowl. ”HOT WATER” Not working really Bad Experience during stay with this property Facility OK ( Gym center & Swimming pool) For F&B Skybar food ( Nasi Goreng & Spaghetti Carbonara nicely) For Breakfast all Food was Nice & Taste Specially for ”Pecel” Very tasty All Staff very friendly and always help us during stay with this Property

This is probably the best hotel in Balikpapan. The room is clean and comfortable. All the staffs are polite and professional from the front desk to the F&B department. The room service menu could be improve further but I love my Ayam Penyet and Soto Soup. Excellent food. Bfast buffet spread was also very good. Thanks to Karen and Inka for always making sure that all our needs are met. We will be back again soon.

Hotel ini terlalu lama, biliknya cukup besar, dan muncung pancuran mandian di bilik mandi perlu dipegang dengan tangan, yang memang agak tidak masuk akal. Lobinya cukup besar, tetapi kalis bunyi hotel ini kurang baik, dan orang ramai masih menyanyi di tengah malam. secara langsung menjejaskan tidur

I checked in on 11 PM. There was no receptionist at the ground floor at my tower. The security told me that the 24 hour receptionist is on the 7th floor at the other tower. I must walked through water boom area that only partially covered by roof and that time the rain was falling. It could be better if I enter the hotel through the other tower. At the receptionist I must wait around 10 minutes because they were handling another guests. When it was my turn they found my room have been registered by my company but they were not sure whether someone have been checked in to my room or not. Then they must check directly to my room and I had to wait for another 10 minutes. After got my key I must walk through the water boom area again and it was still raining. Finally I could enter my room, but I found the blanket have some stains and the mat in the bath room was really dirty. I just opened the blanket and put away the mat. The room was small. The shower area in the bath room was also very narrow. When I wanted to check out on 7 AM I called the receptionist where should I check out and they said I must check out at the same receptionist with last night because the receptionist on my tower was not open yet. So I must walk again through the water boom area and it was still raining.

The staffs were very helpful and friendly, could communicate efficiently for given the information about groceries mart near by. The internet connection was fast and smooth. The room was clean. Once again, thank you for your services

hal yang kurang memuaskan di hotel ini wktu menginap susah sekali buka pintu krn kartu atau pintunya yg bermasalah.. pertama lapor tp petugasnya tdk ada di t4, 3 kali lapor baru di respon gaes..